Mike Maroone Chevrolet North - Service Center

This is a continuation from my last posting. Well, I took my vehicle back for repairs on 12/10/22. I've had it less than a month with less than 200 miles, and it is under the dealerships 3 month Well, I took my vehicle back for repairs on 12/10/22. I've had it less than a month with less than 200 miles, and it is under the dealerships 3 month, 3000 mile warranty, and they don't want to fix it. I received a call from an individual telling me that they want to do a swap. That's fine, but it has to be a vehicle that I want and I can use. Well I found even an older model vehicle, 2012 which is a lot older than the 2016 I have now. Which by the way I'm still paying for. Well now they want to charge me more and with bigger payments. I have been without a vehicle since 12/10/22. I was hoping that they would do the right thing without me having to tell them. Yes, someone actually asked me what I thought should happen. They sent me a new offer which I briefly explained already without details. I had to turn it down. I'm actually now speaking with an attorney about their contractual obligation that was signed when I bought the vehicle. We are going to wait and see what the dealership does next before moving forward. I really liked the vehicle I bought and would like to keep it, as long as they fix it. So far I am very unsatisfied with this well known big name dealership. They are not living up to their own standards. Funny thing is, when I've spoken to their other dealerships, they all said the same thing and were surprised that this place wasn't going to fix the car. I'm a retired army veteran with 32 years of service. Not that that should make any difference, but after reading reviews I should have known better. There were a lot of red flags. Let's wait and see what happens next. To be continued. More

Prompt and polite service every time. Michael the service writer at Colorado Springs North Dealership is the best!!! Michael the service writer at Colorado Springs North Dealership is the best!!! More

the service was great Michael Zamora has very good customer service. he got my vehicle taken care of with true professional. i would use this Dealership again. customer service. he got my vehicle taken care of with true professional. i would use this Dealership again. More

Attentive with good customer service. We were in and out of the dealership. Would use again We were in and out of the dealership. Would use again More

Johnny Herrera in Service is wonderful. He always makes sure everything is done right and has always been honest with us. sure everything is done right and has always been honest with us. More

Called int o ask about a recall on my vehicle, the person on the other end of the phone, said they had the parts to fix it. I said the letter says you do not. have the parts, he said, no, we heve them. S on the other end of the phone, said they had the parts to fix it. I said the letter says you do not. have the parts, he said, no, we heve them. So I scheduled a service call, took off work, and drove 20 miles for the service. Got there, guess what, they do not have the parts for the recall, No sorry, no, what can I do for you, just wait until you get another letter, that the parts are in! More

Greta service by Johnny Herrera...and really good turnaround time...I trust these guys, very thorough and knowledgeable. I would highly recommend to any friend or family member! turnaround time...I trust these guys, very thorough and knowledgeable. I would highly recommend to any friend or family member! More