Mike Maroone Ford Longmont
Longmont, CO
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Steve was very professional and helpful. We have never bought a car at Longmont Ford, but it was the best experience we have ever had at a dealership. We will definately be buying cars from Steve and Long bought a car at Longmont Ford, but it was the best experience we have ever had at a dealership. We will definately be buying cars from Steve and Longmont Ford in the future More
Saw the auto we wanted on the internet and called Steve on Friday with some questions about the auto. He went out on the lot and checked on our issues and called back with the information we needed. At t on Friday with some questions about the auto. He went out on the lot and checked on our issues and called back with the information we needed. At that point we told him that we wanted the auto and would need financing. He emailed an app for us to apply on line and called back when it was approved. We set up an appointment for Monday since we live about 215 miles away and on the other side of the mountains. We arrived about 1pm everything went very smoothly and we were headed for home about 3:30 or 4:00. A very pleasant experience. More
Every person I had contact with at this dealership needs a course in 'customer service'. It's not just the rather lethargic sales person, but every time I called I was met with people that were crude, rude a course in 'customer service'. It's not just the rather lethargic sales person, but every time I called I was met with people that were crude, rude and other various service oriented problems. Seriously, from the owner to the receptionist, every person! More
Ed was very helpful & friendly and ready for me when I got to the dealership for my appointment. Very helpful with some additional questions I need after sale of car too. I got to the dealership for my appointment. Very helpful with some additional questions I need after sale of car too. More
As a first time car buyer, I was very nervous going into the dealership. I had heard all of the stereotypes and stories about how bad going to a dealership can be and how you have to watch out so you don't the dealership. I had heard all of the stereotypes and stories about how bad going to a dealership can be and how you have to watch out so you don't screwed. Fortunately, that was not my experience at all. Ed made this a very pleasurable buying experience for me and got me the vehicle I was looking for, at the price I was looking for. Being inexperienced, it was nice to have somebody on my side with my best interest in mind. I would definitely recommend this dealership to others and come back in the future. More
My experience with Longmont Ford was exceptional! I never felt pressured. I looked at several vehicles before making a decision. My salesman Steve Formby was so patient and kind during my decision making p felt pressured. I looked at several vehicles before making a decision. My salesman Steve Formby was so patient and kind during my decision making process. He guided me to the right vehicle and I am so happy with my Fusion, and the payment!! I have and will continue to recommend Longmont Ford to anyone. More
I have given Longmont Ford in general, and Ed Trejo Jr. In particular the rating I have because of the stellar customer service I received from him, primarily over the telephone. Based on his exceptional In particular the rating I have because of the stellar customer service I received from him, primarily over the telephone. Based on his exceptional and professional handling of the entire buying procedure, I bought the car I wanted from him sight unseen, and have absolutely no regrets at all!!! Whenever I refer anyone to Longmont Ford, that referral will also necessarily single out Ed Trejo Jr. as THE man to do business with. Ed has polish, courtesy, knowledge,is straight-forward, honest,and understands what the customer is seeking on all fronts. I was thoroughly impressed, and I am usually not one to write letters of commendation--Ed deserves all the honorary mention this rating grants him, plus more! I'm embarrassed to admit that my vocabulary lacks the words to adequately express my true gratitude for Ed's unrelenting efforts to please us, online, on the phone, and in person. He IS the ultimate professional!!! I will recommend Longmont Ford, and Ed Trejo Jr. to everyone seeking a slick experience with a trustworthy car dealership. I have NO complaints! And, if Ed's boss is reading this, I advise him to ensure this mans happiness under his employ because he's gold, pure gold!!! A word to the wise is sufficient! D. Brown More
Joey Trujillo was a very knowledgable and thorough salesman. He presented the facts to me and never once did I feel pressure from him to make the sale. He has a very laid back personality and put yo salesman. He presented the facts to me and never once did I feel pressure from him to make the sale. He has a very laid back personality and put you verly much at ease during the sales experience. I have had a couple of questions since I have taken possession of my new Escape and he has been very responsive to those questions. More
My experience at Longmont Ford has been one of the best. I found professional and precise help in finding the perfect vehicle immediately. I would definately recommend anyone I know seeking to purchase a ve I found professional and precise help in finding the perfect vehicle immediately. I would definately recommend anyone I know seeking to purchase a vehicle to Longmont Ford. More
I live in the mountains of Boulder and am a single woman who had been looking for a 3/4 ton pickup truck for about 2 years now. I found a truck at Longmont Ford which was listed on line and which met all my who had been looking for a 3/4 ton pickup truck for about 2 years now. I found a truck at Longmont Ford which was listed on line and which met all my requirements so I called to inquire if it was still in the inventory. The phone was answered by a man who told me it was but he sounded so unenthusiastic about my business that I almost didn't drive to your dealership to look at the truck. Nevertheless, I realized it might finally be the truck I'd been looking for so I made the 30 mile trip to see just this one truck. When I arrived, I asked (as I always do but expecting to hear "no") if there were any female salespeople I could work with and that's when I was introduced to Shanann. She took the time to answer each and every question I had, she was enthusiastic, professional, knowledgeable, kind and treated me with respect, which I had so rarely found in the last 2 years dealing with the many MEN who sell cars and trucks. I ended up buying the truck at almost full price but I know I got a good deal. In the future, I will refer anybody I know who is looking for a car to Shanann whether she is at Longmont Ford or another dealership she may be working for at the time. She is an asset to Longmont Ford and I hope you all realize that. More



