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Mike Maroone Ford Longmont
Longmont, CO
2,376 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,376 Reviews of Mike Maroone Ford Longmont
June 25, 2015
Good experience! Ray Ferrell and Longmont Ford did a great job when I purchased my 2012 Nissan Murano. They were responsive and accommodating when I arrived and Ray ev Ray Ferrell and Longmont Ford did a great job when I purchased my 2012 Nissan Murano. They were responsive and accommodating when I arrived and Ray even came in on his day off to assist me. The car that I wanted to test drive had just arrived at their dealership, so it was a little dirty, but I still liked it so decided to buy it. I couldn't take it home that night, so we worked it out for them to deliver it to me in Greeley. The next day, Ray drove the car up and it looked like a million bucks - they had detailed the car and I was amazed at the difference. I also worked with Dale for the paperwork and he was so nice and really knew his stuff, was able to answer any question I had and was not pushy or "salesy". Great experience overall! More
by CCarpio
June 25, 2015
Service - they don't care about you or your time. Poor communication, poor customer service, dishonest and super slow. Called Monday and made an appointment for Wednesday for replacement of Ford recal Poor communication, poor customer service, dishonest and super slow. Called Monday and made an appointment for Wednesday for replacement of Ford recall part and to check out some issues. Dropped it off Tuesday night. They called Wednesday and said I did not have an appointment and may not be able to get to it Wednesday but they definitely would call with an estimate. I got no call. I called Thursday mid morning and he prepared an estimate as we spoke on the phone. They had a list of costly estimates. After I chose to only do a few of the repairs at this time (including their recall), suddenly Stephen's voice changed, I was being called "ma'am" in a condescending tone, and they could not get to the car until Friday night. Minor simple repairs. Seriously, it takes 3 days WITH an appointment that they failed to write down and mostly for their recall? No apologies, no offer to give me a loaner car, just "we are busy." I have a feeling if I had opted for the numerous repair jobs, the car would have been done in a few hours. They do not care about the customer. More
by Kay
Employees Worked With
I think names were Christopher and Stephen/Steven
June 25, 2015
Happy with Longmont Ford Steve Formby and the team at Longmont Ford provided us a great sales experience. We went in for service on our old Flex and came out with a new one! T Steve Formby and the team at Longmont Ford provided us a great sales experience. We went in for service on our old Flex and came out with a new one! They offered us a deal we couldn't refuse and we were very pleased with the service department and sales process - seamless from beginning to end. I highly recommend Steve Formby & the service team at Longmont Ford. More
by Flex Fan 123
Employees Worked With
Chris Rot, Steve Formby
June 25, 2015
Good service led to a new truck I've bought numerous cars and trucks from Longmont Ford. Through good and bad, they work hard to provide great service. Today's new F-150 is the nex I've bought numerous cars and trucks from Longmont Ford. Through good and bad, they work hard to provide great service. Today's new F-150 is the next chapter. I'll keep coming back. Steve Formby was easy to work with. More
by DaveB
Employees Worked With
Rich Waters, Steve Formby
June 24, 2015
Worth the Drive I found exactly what I was looking for - 2014 Ford Escape with low mileage. I looked for this make, year and model all over town; however, other deale I found exactly what I was looking for - 2014 Ford Escape with low mileage. I looked for this make, year and model all over town; however, other dealerships had vehicles with way higher mileage than I wanted. Carrey was courteous and friendly. No –haggle price was fair. Overall a great used car buying experience! More
by OG
Employees Worked With
Carey Walters
June 24, 2015
buying a new f-150 I was looking for a used 3/4 ton truck for several months. I went and seen ray about another truck he had in stock and it wasn't what I was looking fo I was looking for a used 3/4 ton truck for several months. I went and seen ray about another truck he had in stock and it wasn't what I was looking for but ray was very nice and took the time to show me the truck anyway. After a couple more weeks went by I still looking for a truck I went back to ray because he was very nice and there was no pressure to buy, I really hate the high pressure salesmen out there trying to retire on your sale, anyway ray showed me a f-150 that will pull the trailer I have without a problem. I'm completely satisfied with the way ray handled himself and the way Longmont ford set up and processed the sale. They did everything I asked and more . I would highly recommend anyone to buy here. More
by slyhere
June 24, 2015
Car buying made easier at Longmont Ford and Ray Farrell Thank you, Ray Farrell, for being so friendly helpful and knowledgeable without being pushy. I bought my last car, a new 2003 Dodge Durango, 12 years Thank you, Ray Farrell, for being so friendly helpful and knowledgeable without being pushy. I bought my last car, a new 2003 Dodge Durango, 12 years ago and have driven over 190,000 miles on it just because I so hate the car buying experience! Nevertheless, I knew it was time. I was not an easy sell, and Ray was so patient, kind and understanding of my anxiety. I absolutely feel great about my purchase of a new Ford Explorer and feel the whole process went smoothly. The financing went super smooth as well. Dean made everything clear, fast and painless. Thanks Longmont Ford, I look forward to a long, happy relationship. Martha McCarver- Realtor- Mountain Aire Real Estate- Estes Park, CO 6-23-15. More
by MountainAireRealtor
June 24, 2015
Longmont Ford, not your average dealership Carey is not your average car salesman, either. He went out of his way to make buying a car quick and painless. Longmont is farther than i wanted to Carey is not your average car salesman, either. He went out of his way to make buying a car quick and painless. Longmont is farther than i wanted to drive (i live in castle rock) but they had the car I wanted and Carey was very easy to communicate with, so i made the drive and bought the car. More
by buyacarfromCarey
Employees Worked With
Carey Walters
June 20, 2015
14 Ford Expedition We saw the vehicle we wanted online and it was at a price we felt was fair. We called ahead to confirm the vehicle was still available and spoke with We saw the vehicle we wanted online and it was at a price we felt was fair. We called ahead to confirm the vehicle was still available and spoke with Carey who was willing to stay and meet with us after his normal business hours. He had the vehicle ready for test drive and answered any questions we had. More
by jetbird
Employees Worked With
Carey Walters
June 18, 2015
Friendly, knowledgeable We went to Longmont Ford to buy a car. Our sales person Elya Hull was very helpful and accommodating. She did not pressure us into buying anything an We went to Longmont Ford to buy a car. Our sales person Elya Hull was very helpful and accommodating. She did not pressure us into buying anything and returned phone calls promptly. Elya explained the features on the car in a manner that was easy for us to understand. She was patient with our questions and we never felt rushed to leave. I know we can call her at any time and she will help us out. Her friendly, caring, knowledgeable personality made our experience at Longmont Ford pleasant and a success. The finance department was also very personable and knowledgeable. More
by Judy
Employees Worked With
Josh Stover, Elya Hull
