
Mike Maroone Ford Longmont
Longmont, CO
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2,376 Reviews of Mike Maroone Ford Longmont
Great Customer Service From the moment we walked into the dealership we felt at ease. Every single person we came into contact with was friendly and helpful. This is hands d From the moment we walked into the dealership we felt at ease. Every single person we came into contact with was friendly and helpful. This is hands down the best experience we have ever had buying a car. I would recommend Gary to any of my family or friends and we will absolutely be back for our future auto needs. More
new car Purchased a new Focus recently. Ray was our salesperson. Great guy. Easy to talk to and willing to show me everything about the car. I would recom Purchased a new Focus recently. Ray was our salesperson. Great guy. Easy to talk to and willing to show me everything about the car. I would recommend him to anyone. More
Buyer Beware!! I bought a VW Passat and like any used car there may be a couple items needing attention. Check engine light was on, said they would fix it. Visor w I bought a VW Passat and like any used car there may be a couple items needing attention. Check engine light was on, said they would fix it. Visor was broken, said they would fix it. Front tires were worn past the useful life, said they would fix it. I had left the car with them for 4 days to take care of the items needing attention. Tires were replaced, but when I went to pick it up they stated that they had to order a visor for it. Great, order it up and I will stop back by to install it. I didn't even get pulled out of the driveway before the check engine light came back on. I turned around and they put me in a rental so they could look into it. Two days later come to find out all they did was reset the check engine light the two day prior. There was some sensor that was replaced but they never did get me the report as to what was wrong. Fast forward a month and the visor finally came in. I made two different appointments to get it done as the wrong one was ordered the first time. FINALLY get the new (Used) visor in. The light for the mirror doesn't work and the caps that cover the headliner screws were missing. I make a call to Mr. Brent Danner to see if I can get it fixed. He states "I'm done with that car, I wasn't even going to replace the visor I was just going to put double stick tape on it and send it out the door." Which this all makes sense now that they didn't "Fix" the check engine light, rather just reset it. Oh, I forgot to mention the part about waiting for the gentleman doing the paperwork to talk to another salesman for 45+ minutes while I waited. My paperwork and documentation was the only one he had to do at the time, but he sat there talking away the night while my family waited at home for me to have dinner. Did not appreciate the lack of respect for customers time. In my opinion: Be cautious and thorough with ANY purchase from there. I had a friend with a similiar experience 2 months after my ordeal. More
Healthcare Professional I highly recommend buying your next vehicle at Longmont Ford. I had the pleasure of working with Ray Ferrell when purchasing a used F-150. Ray was fri I highly recommend buying your next vehicle at Longmont Ford. I had the pleasure of working with Ray Ferrell when purchasing a used F-150. Ray was friendly and didn't pressure me into anything. He was able to answer all of my questions and took the time to run me through the many cool features on my new truck. Chaz did the financing piece for my truck and he was equally friendly and helpful. This was by far the best car buying experience I have ever had. I will be directing my family and friends to Longmont Ford for a good deal and outstanding service. More
DO NOT BUY A USED CAR HERE, THEY DO NOT STAND BEHIND THE CAR PURCHASED A USED 2012 HYUNDAI LAST WEEK, THE ENGINE HAD A SLIGHT VIBRATION, WAS TOLD BY THE SALES PERSON AND IN WRITING THAT THEIR TECHNICIAN HAD INSP PURCHASED A USED 2012 HYUNDAI LAST WEEK, THE ENGINE HAD A SLIGHT VIBRATION, WAS TOLD BY THE SALES PERSON AND IN WRITING THAT THEIR TECHNICIAN HAD INSPECTED THE CAR AND THERE WERE NO PROBLEMS, IT MIGHT NEED AN ADJSUTMENT AND THAT IF NOT COVERED BY HYUNDAI FACTORY WARRANTY THEY WOULD TAKE THE CAR BACK. THE CAR IN FACT NEEDS A COMPLETE NEW ENGINE, HYUNDAI WILL ONLY REPLACE WITH A USED ENGINE. SALES MANAGER WILL NOT EVEN TAKE THE TIME TO CALL ME BACK. HIS RESPONSE VIA EMAIL SINCE NO ONE THERE ANSWERS THE PHONE WAS: "we are not unwinding the deal, we are in line with our agreement" APPARENTLY ONCE THEY GET THE MONEY THERE IS NO INTEREST IN SATISFYING THE CUSTOMER More
i would recommend this dealer for any type of car purchase. Very Helpful every time I come to buy another vehicle. we will be back for our next purchase. very nice and warm people to work with in all departmen Very Helpful every time I come to buy another vehicle. we will be back for our next purchase. very nice and warm people to work with in all departments. Thanks More
Good prices watch the numbers I went in a friday looking for a car with better gas milage decided on the Ford Focus at 10,500$ Went back in the following Monday to finish the pape I went in a friday looking for a car with better gas milage decided on the Ford Focus at 10,500$ Went back in the following Monday to finish the paperwork. I am very busy so I trusted that every thing would be as discused and didn't pay attention to the paperwork. A month later when getting ready to go to the bank I looked over the paperwork and realized they charged me an extra $1,500 for the car. So as I said they have good prices just watch out and don't be taken advantage of. More
Great place Dealership made me feel welcomed without being pushy. I was able to test drive and decided to purchase a used truck. Ray was very helpful and negoti Dealership made me feel welcomed without being pushy. I was able to test drive and decided to purchase a used truck. Ray was very helpful and negotiating a deal was smooth and relatively painless. I found the dealership trustworthy. I would buy from them again. More
Great Place to Start I would recommend this dealer ship. Sean Queen was an awesome person. He really help us get the car we needed. Great place to start. I would recommend this dealer ship. Sean Queen was an awesome person. He really help us get the car we needed. Great place to start. More
very satisfied I was very satisfied with the visit to longmont ford. Mike was such a big help in helping me find my car. I would definitely come back again. I was very satisfied with the visit to longmont ford. Mike was such a big help in helping me find my car. I would definitely come back again. More