Mike Maroone Ford Longmont

We truly enjoyed the whole car buying experience at longmont ford. Shanann was a joy to work with and made everything super easy. Would do it again. We shopped multiple dealers during this purchase longmont ford. Shanann was a joy to work with and made everything super easy. Would do it again. We shopped multiple dealers during this purchase and Longmont Ford was the one that made us feel the best. More

Shanann was very serviceable, easy to work with and made the auto buying process stress-free in contrast to other dealership experiences. She understood our needs as buyers /family and exhibited the patienc the auto buying process stress-free in contrast to other dealership experiences. She understood our needs as buyers /family and exhibited the patience in what’s needed to be a true professional in a stressful arena of work. Thank you Again The Perea's More

Shanann was awesome and great to work with. She is honest and the dealership was good on thier word for everything they said! I would recommend Longmont Ford hands down. honest and the dealership was good on thier word for everything they said! I would recommend Longmont Ford hands down. More

We were not to optomistic when we arrived at the dealer but Sean put our mind at ease and he did everything in his power to find us just what we were looking for. Such a nice guy and explained things very but Sean put our mind at ease and he did everything in his power to find us just what we were looking for. Such a nice guy and explained things very well to us. Sometimes people explain things in salesman terms rather than human terms. Sean was great and I plan to send him more business. His sales managers are awsome as well very nice people and willing to answer questions. Thank you all More

The used F-150 choices on the lot were good. The saleman was very professional and friendly. The amount for my trade-in was fair. The financing was quick and the rate was very competitive. was very professional and friendly. The amount for my trade-in was fair. The financing was quick and the rate was very competitive. More

Longmont Ford is a fantastic dealership. They are honest, straightforward, and work to get you the lowest price possible. Steve Formby was a very helpful salesman and worked hard to get me a great deal. I wa straightforward, and work to get you the lowest price possible. Steve Formby was a very helpful salesman and worked hard to get me a great deal. I was more than satisfied with my experience there and would recommend this dealership to anyone. More

Love the car we purchased. Vico personally delivered it which was above and beyond and much appreciated. It would have enhanced our experience if we didn't have to remind him of details (i.e., giving us t which was above and beyond and much appreciated. It would have enhanced our experience if we didn't have to remind him of details (i.e., giving us the registration), and finding out about some of the details regarding the car. We had to ask more than once. It would also help the representation of the dealership if e-mail correspondence used full words, correct spelling, full sentence structure, etc. It would create a more professional presentation. More

I had been working on a deal with a dealership down here in Denver and that fell through, we though that we may not be able to find my wife her dream focus. When I was looking on line at longmont ford steve in Denver and that fell through, we though that we may not be able to find my wife her dream focus. When I was looking on line at longmont ford steves name came up and he invited me to come up and look at the focus they had and he would get me a good deal. That is exactly what he did he was fair and it was painless. Thank you and I look forward in buing my next car from Steve. More

. Last week-end we had a fault light come on indicating that the vehicle after 50 miles the speed would be limited to 50 mph. I looked up this warning in the owner's manual and it said that I needed to ha that the vehicle after 50 miles the speed would be limited to 50 mph. I looked up this warning in the owner's manual and it said that I needed to have the vehicle serviced immediately. Also during the week we were having problems with the speakers on the left side of the vehicle working intermittently. We scheduled an appointment and took the truck to Longmont Ford in Longmont, CO on Monday afternoon. The service advisor, Stephen Nardone (SP) told us that he would give us a call the next day between noon and 2:00 PM and let us know what the status of the vehicle was. Stephen never called so at about 5:00PM I called him. Stephen told us that they had just got to the truck and that he would call us in the morning to give us an update. Once again, no update on Wednesday morning. Later Wed. afternoon we did finally here back from Stephen and he told us a part had to be ordered and that it would be in on Thursday morning and that we should be able to pick the truck up early in the afternoon. Thursday morning came and went and late Thursday afternoon I called Longmont Ford back to get a status. I was told that the part had just arrived and that it would now be Friday sometime before it was available to be picked up. Friday morning came and went and just afternoon I called Stephen back to get an update on the truck. I was told that there was good news and bad news. They put the new part in the truck but the stereo system still did not work and that the Ford engineers were in some sort of training on Friday (today). I told Stephen I need the truck this week-end and asked if they had looked at the fault sensor and he indicated that had been fixed. Stephen said to come get the truck in about thirty minutes or so. I arrived at the dealership and had about the crappiest service I have ever had. Stephen was away from the service desk and a kind young man paged him to return. Several minutes had passed and the young man started to look for our paperwork. I could see the key to my truck on the counter and I told him there is my key. He said there should be some paper work for me to sign but he wasn't able to locate it. After several more minutes waiting for Stephen to return and the kind young man looking for our paperwork Stephen appeared. The young man told Stephen that we were there to pick up our truck. Stephen said it isn't done there isn't any paperwork just give him the key. Stephen reached for the key and tossed it up on the counter and said, "See you Monday." I am so angry about the lack of customer service at this dealership that I will not return it on Monday. I am going to take it to Sill-tehar Ford in Broomfield on Tuesday. After I got home from the dealership I noticed that I now have a nice big scrape on the inside of my door panel where it appears the mechanic slipped with his tool trying to remove the door panel! Nice on a brand new truck! I like the sales department but I would NEVER recommend the service department. It seems like over the last few years this service department has been lacking just that... good cutomer service! Extreamly SLOW and NOT friendly. I had a Ford Expedition and they told me my head gaskets were blown and that it was cheap at $5,000!!! Yes, Stephen Nardone had the nerve to tell me that $5,000.00 was cheap! He must make a lot of money becuase $5,000 to me is NOT cheap! AVOID THIS PLACE unless you want unfriendly slow service! More

Thank you Ed for taking care of all the paperwork so quickly! and appreciate all the help and thanks for answering all the questions I had and making it a very easy and quick experience. quickly! and appreciate all the help and thanks for answering all the questions I had and making it a very easy and quick experience. More