Mike Maroone Ford Longmont

Great service! Excellent buying experience I was impressed with Brent's customer service skills. He has helped my parents buy a couple of cars in the past and his ability to remember them and I was impressed with Brent's customer service skills. He has helped my parents buy a couple of cars in the past and his ability to remember them and build on that relationship to help me find an excellent vechicel as well was impressive. I came expecting to only be able to afford a used car,but Brent went above and beyond to help me find a new car that fit my budget. Couldn't be happier with my first Ford! Thanks Brent More

Excellent experience!! Our purchase at Longmont Ford was a very positive one. Darren was very helpful and went above and beyond to be sure that our new Explorer was in perf Our purchase at Longmont Ford was a very positive one. Darren was very helpful and went above and beyond to be sure that our new Explorer was in perfect condition. There was no pressure and the process was very straightforward and easy. Thank you to Darren for all that he did to help us in our purchase of our vehicle!! More

Great Experience We had a very good experience, no high pressure sale or haggling. Steve listened to put needs and presented good options for us to choose from. We ha We had a very good experience, no high pressure sale or haggling. Steve listened to put needs and presented good options for us to choose from. We have purchased many cars and this was one of the easiest and most pleasant experiences. We would recommend Steve and Longmont Ford to anyone looking to buy a car or truck. More

Very easy car purchase I was looking for a car for my daughter, described what I was looking for price/style and mileage and Greg Milczuk found the perfect car within days. I was looking for a car for my daughter, described what I was looking for price/style and mileage and Greg Milczuk found the perfect car within days. Dealership was efficient and got me into the car quickly. Great experience. Thanks Greg! More

Great experience! I purchased a 4Runner from Longmont ford and had a wonderful experience. Darren the salesman was extremely helpful and friendly, and made sure I got t I purchased a 4Runner from Longmont ford and had a wonderful experience. Darren the salesman was extremely helpful and friendly, and made sure I got the best possible purchase. I would highly recommend!!! I am very happy with my experience at Longmont ford More

Great experience!!! Got my new truck! Longmont Ford was amazing!!! They worked with me to get the best possible deal. My salesman was perfect! I would recommend anyone th Got my new truck! Longmont Ford was amazing!!! They worked with me to get the best possible deal. My salesman was perfect! I would recommend anyone that comes my way to visit him. He made the whole sales experience worth my while very relaxed did not push me at all. Went out of his way to make sure I got what I needed. Thank you Brent!! More

Online accuracy! The exact vehicle I initially inquired about was available and was everything I expected it to be from the thorough online description and pictures. T The exact vehicle I initially inquired about was available and was everything I expected it to be from the thorough online description and pictures. This was not the case at other locations. A quick test drive and only dealing with two associates in a short amount of time and I was on the road! Longmont Ford was worth the 40 minute drive. More

Cons outweigh the pros The goal of this dealership is to sell as many cars as fast as possible. I dont have a problem with that but I do have a problem with the lack of cust The goal of this dealership is to sell as many cars as fast as possible. I dont have a problem with that but I do have a problem with the lack of customer service that comes along with it and the shady tactics. There are signs all over saying their dealer handling of $599 is already in the price. I asked Ed verbally, so there's no additional DH? He said nope. We go to the finance person, although we paid cash, and he puts an invoice in front of us that is $700 above the sticker price. It was automatic fees for theft protection and interior protection. Was never disclosed to us before it was time to write a check. I let the finance guy know I would not be paying it. He seemed to do some act where he supposedly went to talk to Ed and then came back and said we'll take it off since the sales guy didn't tell you. Gee, thanks. We get out of financing and Ed hands me ONE key fob. I ask him for the second and he says he will have to check if they have it. After emailing him multiple times, they dont have a second and I am out $400 to get one. Go to get my first car wash and water starts coming inside the car! I immediately let Ed know there was a problem that was not disclosed to me. Long story short, Ed was not responsive, I had to call a Manager several times to get any movement. I also had to take it to a different dealer to get diagnosis. $150 later, they tell me it's the windshield. Jeremy finally agreed to help get a new windshield. This is also during a time we are getting rain daily. That didn't seem to make this urgent for them. For me, I dont mind that issues came up, I do mind HOW they were handled and my opinion was they do a very poor job at it. I gave two stars because in the end Jeremy finally did one thing to help. I went to this dealer because the price was good. Just dont expect anything else above that. More

No pressure sale Nick George (salesperson) was great. No pressure, presented options and sold a truck in a matter of minutes. Nick went out of his way to secure every Nick George (salesperson) was great. No pressure, presented options and sold a truck in a matter of minutes. Nick went out of his way to secure everything I asked. More

Deal hunting I spent weeks looking for just the truck I wanted, at the best price I could find. Longmont Ford is where I ended up and I was able to find the exac I spent weeks looking for just the truck I wanted, at the best price I could find. Longmont Ford is where I ended up and I was able to find the exact right truck at the cheapest price around. They were very informative and patient, regardless of having to deal with my inability to stop negotiating. More