Mike Maroone Honda

They where easy to work with and very professional it what they do. Aftentive and supportive and I was well received what they do. Aftentive and supportive and I was well received More

I went to Mike Maroone Honda Dealership on November 9th to have my second car key programmed. In the past I have always stayed at the Television lobby while I waited. But that day I happened to bring a to have my second car key programmed. In the past I have always stayed at the Television lobby while I waited. But that day I happened to bring a book with me. The sales area has desks with the height perfect for reading standing up. There was a new sales consultant Tyler Hall standing near my desk. We started a conversation. What a refreshing car salesman ! His calm and unassuming, easy manner with a confident calm and rhythmic voice that is neither fast nor slow. Tyler Hall is a natural. He is a people person. He puts customers at ease. He is the type of salesman who has the ability to reduce the buyer's anxiety and help the buyers to purchase a car fitting their lifestyle and needs; and he will make the buying experience a pleasant one for the buyers. That is so important. Tyler Hall has that unique quality: EMPATHY. He wants to help. He represents the most positive image of a new, young generation of car salesmen who depart from the old stereotypical car salesman in the past that we all have negatively known and experienced. I personally had an extremely bad experience back in the mid 1990's with a particular Honda salesman at that same location. Lastly, I am a senior and a minority woman. Yet Tyler Hall treated me with such respect. During our conversation he never talked me down and never was condescending. He is a good listener. That is also important. A good salesman always listens ! I highly recommend Tyler Hall. More

Tony McIntosh is an excellent salesperson and extremely helpful. We have worked with him over 20 years and will continue to do so. helpful. We have worked with him over 20 years and will continue to do so. More

Their sales and service are great. I especially appreciated the fact that their pricing did not include a “market price” add-on in contrast to the other Honda dealers in the region. I especially appreciated the fact that their pricing did not include a “market price” add-on in contrast to the other Honda dealers in the region. More

We initially worked a deal remotely and they were very responsive. We had numerous emails back and forth with Ray Carlson the sales agent. He quickly responded every time and we worked out a fair deal. responsive. We had numerous emails back and forth with Ray Carlson the sales agent. He quickly responded every time and we worked out a fair deal. He answered all my questions. At the point of sale, Ray and all the staff were very friendly and great to work with. We got quotes at several other dealerships and Mike Maroone was the best deal. Based on our great experience, we would highly recommend Mike Maroone Honda. More

I knew exactly what I wanted when I arrived at the dealership. Tony, our salesman, didn't try to "upsell" me; he respected my wishes. We took the car I wanted for a test drive, and I liked it. So, the dealership. Tony, our salesman, didn't try to "upsell" me; he respected my wishes. We took the car I wanted for a test drive, and I liked it. So, then we began the quick and efficient sales process. Every question I had--or even might have had-- was quickly and accurately answered. I especially appreciated that the new car I drove away in was spotlessly clean, inside and out, and had a full gas tank. Tony even provided me with a second key--no charge. When we bought our previous Honda at the other local Honda dealership, we had to pay for a second key! More