Mike Maroone Honda - Service Center

I went in for a broken key fobby the screw was stripped so they had to crack it open and replace the back and screw.. I also got another key fobby and my glove box fixed as it was stuck and wouldnt open. T so they had to crack it open and replace the back and screw.. I also got another key fobby and my glove box fixed as it was stuck and wouldnt open. They were GREAT! everyone was super friendly and I am very happy! Thankyou :) More

I highly recoomend this dealer and when you go there for service please look up Ms. Ida Aguilar. Ms. Aguilar is very professional, courteous, friendly, knowlegable about Honda vehicles, and really cares abo service please look up Ms. Ida Aguilar. Ms. Aguilar is very professional, courteous, friendly, knowlegable about Honda vehicles, and really cares about her customers. She is the main reason why I choose to return to Front Range Honda for all my service visits and vehicle needs. I have never seen an employee that takes care of her customers like Ms. Aguilar. Ms. Aguilar and Front Range Honda are the very best in Colorado Springs. Please take your business there and congratulations to Ms. Aguilar. There is no place better than Front Range Honda and they will get you in and out in no time. More

I was skeptical about bringing in my 20 year old Civic for maintenance to the only Honda dealer in town. I feared the service dep't would present me with a laundry list of worn items that need attention. for maintenance to the only Honda dealer in town. I feared the service dep't would present me with a laundry list of worn items that need attention. But I couldn't have been happier when Terri Jameson, my service advisor, called me a few hours later to tell me the car looked fine, that if I wanted to hear quotes for the small worn items the tech found, she'd tell me - no pressure at all. I declined and picked up the car after work, and found that they'd washed it - for a simple maintenance service! I've since bought a plain-Jane Fit from Larry at Front Range and purchased some splash guards, bumper trim and all-weather mats. While I'm ambivalent about the sales dep't, parts was friendly and called when the items arrived. I picked them up on a Saturday morning and tried my luck for a no-appointment install on a hectic Saturday and Terri came through for me again (only my second visit). In 90 minutes parts were installed and my vehicle washed. Terri is definitely one of the nicest, comfortable to talk to advisors I've met, and I work with auto service departments for a living, so I've met hundreds. I'll keep coming back. More

Took in our '91 Accord LX because the driver's retractor seatbelt stopped retracting. They found the problem in the regulator and the service advisor, Ida, ran the VIN for recalls or TSBs. Discovered rear seatbelt stopped retracting. They found the problem in the regulator and the service advisor, Ida, ran the VIN for recalls or TSBs. Discovered rear seat retractors (2) were on the recall list! It took just a day to get the needed parts in stock and they replaced the driver's regulator and both rear seat retractors (>$1500 in just parts alone) under WARRANTY, NO COST! Ida had to ask for my authorization to pay ~$90 for diagnosis in the event the real problem was not covered under warranty - but she took care of me and we paid nothing for this amount of work on a 19-year old car - Amazing! No additional pressure for extra work (for extra $$) which they could have easily pitched at us - just pure professionalism and worked on what I went in to have fixed. I've also had great experiences with the folks behind the parts counter and the parts manager himself. They know their stuff and the manager's willing to negotiate competitive pricing for his parts - great combination of value for the $$. Strongly recommend. More

I've lived in many different states and always taken my car to Honda Dealers for service because they were different. No telling you a list of stuff that was wrong with your car, they told you what was wr car to Honda Dealers for service because they were different. No telling you a list of stuff that was wrong with your car, they told you what was wrong fixed it, and did so at a reasonable price. My expirience at Front Range Honda in Colorado Springs was very different. I brought my car in to have the rear diff seal and fluid replaced as it was making a squeaking sound again. Before we even wrote the ticket up the service advisor asked me if I wanted to drain and flush the transmission and brake fluid as well as it should be done ever so many thousand miles (can't rememember). I declined and went on my way. I dropped the car off by 9am and by 4pm my service advisor called me back with a list of things they "saw" that needed my attention. They said my belt needed replacing (even though I just did this 70,000 miles ago) and that it would be around $900.00. He also said my master cylinder for the clutch was leaking and that would be $300.00, my rear trail arm bushings needed replaced at $420.00, and that would also require an allignment. He said The oil pan was also not leaking but that it was seaping and the seal should be replaced. None of these items had anything to do with the reason I brought my car in and I for the first time I felt seedy at a Honda dealerships. This brought back flashbacks to our younger days with Midas. A belt that shouldn't be due for replacement at $1,000 and a bunch of leaks with no fluid in my garage?? Maybe these are all true but the fact that I didn't ask for any of this has me not feeling well about this dealership. Add to this my car still wasn't ready and I'm not at all a happy customer. I'm not sure if this dealership works on commission in service but it sure felt like it. Again, may not be your expireince but it was mine. After dealing with Honda in Texas, Ohio, and California this was definitely an expirience that was different from the rest. I will drive my Honda to Denver next time. If for nothing else, peace of mind and second opinion. More

I go to Front Range Honda to get my Accord serviced and I just wanted to tell everyone of my experience. I just recently moved here and was looking for a place to get my Honda serviced. One of my friends r just wanted to tell everyone of my experience. I just recently moved here and was looking for a place to get my Honda serviced. One of my friends recommended I go there because he takes his car there. Being in the military we have moved alot and I have to say that this is the best customer service that I received. My advisor was very friendly and helpful. She showed me all the amenities and made me feel comfortable. I tell everyone about them because I am big on great customer service, they treated me the way I deserve to be treated. More

I have visited this service department 3 times in 6 months and each time my car was not completed on time. The last time I took it in I needed a part replaced and the service rep ordered it however, w months and each time my car was not completed on time. The last time I took it in I needed a part replaced and the service rep ordered it however, when I called a week and a half later after not hearing from him, they put my part on a another car. He then had to re-order the part which before they were going to pay for but they wanted me to pay for half. Worst of all they are the only Honda dealer in town. Poor, poor, poor service all around. I rather drive 70 miles to Denver for service. More