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Mike Maroone Volkswagen

Colorado Springs, CO

4.3
69 Reviews

1580 Auto Mall Loop

Colorado Springs, CO

80920

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69 Reviews of Mike Maroone Volkswagen

April 04, 2024

Buying experience, great. Service sucks. They installed a VW rock deflector on my car, and a few months later, it came loose on the highway, damaging the paint on both fene More

by 71machone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordon in sales
Apr 06, 2024 -

Mike Maroone Volkswagen responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to our Service Manager, Rich Frizzell at (719) 888-2898 when you have a chance. Thank you, and we look forward to hearing from you.

Apr 06, 2024 -

71machone responded

Your service manager is the person refusung to fix the car correctly.

September 26, 2023

The staff were quite patient and helpful. Josiah, Tyler and Jordan were excellent! I would definitely recommend! 10/10 More

by mellyboo26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josiah, Tyler and Jordan.
Sep 29, 2023 -

Mike Maroone Volkswagen responded

Hi, we're happy you found our staff to be so supportive during your experience here. We are happy to pass along your comments to the team here at Mike Maroone VW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2022

I worked with Jordan P in service and it was a breeze from start to finish. Professional, honest and knowledgable More

by daviddabulls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Parrish
Dec 24, 2022 -

Mike Maroone Volkswagen responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 10, 2022

Everybody is very wonderful great The sales manager, Josh excellent guy Raymond is a great sales person. I will never buy a car and nowhere else besides Mike Maroone Chevrolet More

by matthewzm12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh the sales manager
Dec 12, 2022 -

Mike Maroone Volkswagen responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mike Maroone VW. If you have any further questions, please give us a call. We're always happy to help!

October 06, 2022

BEST CAR BUYING EXPERIENCE EVER! !!!! Wayne Moore assisted us when looking for a VW Atlas. He was amazing! Very knowledgeable, patient, and friendly. They had what I was looking for b More

by clarkjuliea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Moore, Tyler Lane, Darwin Bilberry
Oct 12, 2022 -

Mike Maroone Volkswagen responded

Hi, we are so happy to read such a great review about Mike Maroone VW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Thanks for the recommendation, and have an amazing day!

August 24, 2022

I brought my 2017 VW Beetle to the Mike Maroone VW service department because I needed some guidance with repairs that were supposed to be covered by my car's third-party warranty. Lathan Hickey was m More

by ChristieKotz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lathan Hickey
Aug 27, 2022 -

Mike Maroone Volkswagen responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mike Maroone VW. We are always more than happy to assist you if anything else comes up. Take care!

February 21, 2022

The best buying experience ever. We ended up selling a vehicle to them, not only did they give us the best price, they were so kind! Seriously, never have we had better experiences w More

by jae05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne, Tyler, and Darwin
Feb 23, 2022 -

Mike Maroone Volkswagen responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 17, 2022

Wonderful experience! Darwin and Jordan ensured the process of finding and buying my car was smooth, efficient, and painless. Jordan's attention to detail and care for his More

by Marie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Butterfield, Darwin Bilberry
Feb 19, 2022 -

Mike Maroone Volkswagen responded

Hi Marie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2022

Bought 2 car batteries, and they did not offer to carring them out to our car. Paid in cash. The prices on the batteries were worth the drive. It was 2 women that were there to pick up. A worker that was cl More

by Tc57
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Parts
May 21, 2021

Service Advisor (Ashley) and Service Manager (Rich) were awesome. Can-do attitude! Pleasant to work with. Very quick service at a very fair price. Thanks! More

by Steve M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Drake
May 23, 2021 -

Mike Maroone Volkswagen responded

Hi Steve, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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