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Mike Molstead Motors - Service Center

Charles City, IA

4.8
127 Reviews

127 Reviews of Mike Molstead Motors - Service Center

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May 16, 2023

we were welcomed the minute we walked in the door. very helpful and friendly people More

by epwiegmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee great with the public
May 16, 2023 -

Mike Molstead Motors responded

We are so pleased you enjoyed your visit to Mike Molstead Motors!

May 16, 2023

On time, efficient, friendly service. They keep my old car running smoothly with routine maintenance. More

by debra.deuell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No interaction with anyone in sales or management.
May 16, 2023

Car picked up & delivered back to my house, reducing my stress level 100%. Oil change, tire rotation, & rotors checked, at a very reasonable price. All done super fast, with excellent communication, too. More

by teresamiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Schilling
May 16, 2023

Always friendly and timely with the service. If it’s going to be longer than expected they always keep you updated. More

by debhamilton55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023

The new waiting area is great so it isn't a big dealer to wait while my car is being serviced. Thanks, More

by bergerdougj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janae Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Mike Molstead Motors responded

Thank you for your 5 star review! We go above and beyond to ensure our guests are taken care of no matter how long the wait!

May 16, 2023

we had an amazing experience at Mike Molstead Motors. Everyone was very friendly and not pushy at all. Mickey had the vehicles ready for us when we arrived and was able to answer all of our questions. More

by taraschmillen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey and Nathan
May 16, 2023 -

Mike Molstead Motors responded

Thank you for your review! We will be sure to pass on your positivity to Nathan and Mickey!

May 16, 2023

We had a minor issue with a used vehicle we purchased and the dealership not only made it right, they delivered the Jeep back to us! Excellent service. More

by taragettman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Molstead
May 16, 2023 -

Mike Molstead Motors responded

Your satisfaction is our top priority. We appreciate your feedback and thank you for sharing your experience! We strive to provide top-quality service to every guest and are pleased to hear that you enjoyed your experience and that your needs and concerns were properly taken care of.

May 16, 2023

Super friendly and helpful staff! Easy to make appointments and timely service! Great popcorn too! More

by rhowecrna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janae Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Molstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Mike Molstead Motors responded

Thank you for your review. We are so glad you had an exceptional experience here at Mike Molstead Motors! We'll be sure to keep the popcorn popping! :)

May 16, 2023

Very courteous and no pushy salesman! Follow through on everything. Would recommend to anyone else! More

by cookiemonster650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Secor
May 16, 2023 -

Mike Molstead Motors responded

We're really grateful and appreciate you taking the time to share your rating with us. We will be sure to pass the praise on to John!

May 16, 2023

I needed a vehicle to drive after my vehicle was in an accident and I did not have nothing for a trade in and I worked with a good salesman to find me something that I liked and could make the payments on More

by thebeek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Molstead
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Molstead
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Jacobson
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