Mike Molstead Motors - Service Center

I needed a vehicle to drive after my vehicle was in an accident and I did not have nothing for a trade in and I worked with a good salesman to find me something that I liked and could make the payments on accident and I did not have nothing for a trade in and I worked with a good salesman to find me something that I liked and could make the payments on. Then my wife needed a vehicle, and we went back to the salesman and found something she liked to drive also, and we get our oil and tires rotated there also by aa man I know. More

Great service, friendly people. As a customers I really liked the cleanliness of the offices and showroom. Your restroom is top of the line. As a customers I really liked the cleanliness of the offices and showroom. Your restroom is top of the line. More

Called around 11AM on Friday to order parts for my truck. Parts guy guaranteed they’d be here between 7:30AM-8AM on Saturday. I didn’t think to check the parts departments hours because he GUARANTEED they wo Parts guy guaranteed they’d be here between 7:30AM-8AM on Saturday. I didn’t think to check the parts departments hours because he GUARANTEED they would be coming in. Called Saturday around 8:30AM to find out that the parts department was closed. Sales guy I talked to did try to find the parts by calling the service guy and I apologize to him for my attitude. But I am now stuck another 2 days over 2 hours from home because Molsteads parts guys can’t get out bed without hurting themselves. More

Service- a step above! While traveling from Texas in our Ford 250 diesel truck, pulling a travel trailer, our check engine light came on. We pulled into Molstead Ford and th While traveling from Texas in our Ford 250 diesel truck, pulling a travel trailer, our check engine light came on. We pulled into Molstead Ford and they could not have been nicer! Not only did they get the truck back to running order, but they dropped us at a restaurant for lunch, picked us up and took us back to our camper, and later picked us up at the campground to pick up the truck. Super nice people! Above and beyond! More

Service EXCELLENCE My vehicle broke down even though it isn't a vehicle they work on, they got the job done. It required numerous trips to find the right parts and was My vehicle broke down even though it isn't a vehicle they work on, they got the job done. It required numerous trips to find the right parts and wasn't easy, but they got it done. I couldn't be more impressed with Mark in the service department. He is a real gem. Thanks to Mark and the crew in service. 100% satisfied and grateful for your persistance. More

My wife bought her truck new at this dealership. Needed some parts for it did some pricing around local north Iowa dealers. Mike Molstead prices were 30% over retail. I called back and ask why there prices some parts for it did some pricing around local north Iowa dealers. Mike Molstead prices were 30% over retail. I called back and ask why there prices were so high and all they could say was that is the price the computer gives us. And that I must have been given the wholesale price at the other five dealers I had called. I ended up buying the parts from a thrid party body shop for over half price of what Mike Molstead Motors wanted. More

Since moving to Charles City 13 years ago I have always been impressed with the service that has been provided. Something as simple as picking my car up and dropping it back off at my workplace to the con been impressed with the service that has been provided. Something as simple as picking my car up and dropping it back off at my workplace to the confidence that I can trust Jason Etherington in the service department to take care of all of our auto service needs without being taken advantage of. I have purchased 6 cars and have recommended Molstead Motors to my parents, sister, and my in-laws, all who have purchased vehicles with no regrets from Mike Witham my sales consultant. I also appreciate a business and a owner that contributes back into the community and Mike Molstead has been very generous in giving back to Charles City as well as other local communities. More