Mike Patton Chrysler Jeep Dodge Ram

Poor customer service This dealership ship has been working on my 2015 Jeep Wrangler sence May of 2018 for water leaks todate it still has not been repaired I recently got This dealership ship has been working on my 2015 Jeep Wrangler sence May of 2018 for water leaks todate it still has not been repaired I recently got Chrysler warranty involved and will be taking it to another dealership. More

Incompetent Went there to see a truck we saw online. The finance person told us it would be a better purchase if we got a newer track because we could get bette Went there to see a truck we saw online. The finance person told us it would be a better purchase if we got a newer track because we could get better flexibility with financing. However, after sitting there for three hours they said there was a misunderstanding and they were talking about the initial truck we came to look at. When we asked to speak to the finance manager he didn’t even have the xxxxx to come out and speak to us. The general manager came out to speak with us. He was a pompous, derogatory jerK. Stay far away from this dealership. More

Excellent Service! Love to have my car serviced @ Mike Patton in Lagrange! This staff always has a smile, are fast, efficient and professional! A great experience! Defin Love to have my car serviced @ Mike Patton in Lagrange! This staff always has a smile, are fast, efficient and professional! A great experience! Definitely am going back! More

Best ever dealer service experience I chose this dealer to replace the water pump on my 2016 RAM 2500 6.7 diesel (under T-51 recall) based on posted reviews. There are 3 other dealers cl I chose this dealer to replace the water pump on my 2016 RAM 2500 6.7 diesel (under T-51 recall) based on posted reviews. There are 3 other dealers closer to my home, but I wanted to improve my chances of having the work done right the first time. I spoke with Jeff (service manager) at 10 AM and he advised that they had a water pump in stock. I asked when I could have it installed, and that I would need to wait on site because the dealership is nearly an hour away. To my shock, he said to be there at 1 PM so the truck could cool down before starting the repair. I usually change my own oil, but I wanted to give them at least some "real" business, so I asked for an oil change as well. The showroom/waiting area is well appointed with comfortable furniture, TV, WiFi, water and snacks. Sales, service and parts staff are all friendly and unusually approachable. Once John Coldewey (the general manager of the 3 Mike Patton dealerships) approached us and introduced himself, we then understood why this dealership is so outstanding--servant leadership. We were made to feel like special guests. As we chatted, Stephen (service advisor) let us know the work was finished. It was just after 4 PM. Stephen went over the bill with us: Water pump, no charge; interlock inspection, no charge; oil change, no charge! He said it was included when we purchased the truck in August on 2016---in Bellevue, Washington. He then handed me a gallon of Mopar coolant in case the radiator "burped" on the way home and needed additional coolant. (It didn't). No charge!! Needless to say, I will recommend this dealership to anyone and everyone. I'm 66 years old and have bought countless cars from countless dealers, but Mike Patton now has a customer for life. More

An awesome service experience! The place was so very clean and everyone was so kind, caring and professional! I always have a very pleasant visit as if sitting in my house. The place was so very clean and everyone was so kind, caring and professional! I always have a very pleasant visit as if sitting in my house. More

Disagreement on value of trade in Mar 3 2017 sales man Cornelius Robinson was excellent. Unfortunately did not purchase vehicle could not reach agreement on trade in value with managem Mar 3 2017 sales man Cornelius Robinson was excellent. Unfortunately did not purchase vehicle could not reach agreement on trade in value with management and was the way too long. Would recommend Cornelius though. He apologized about the extremely long wait and even called to make sure we made it back to Columbus safely More

Terrific Experience Ronnie K and Dustin made our car buying experience fantastic. They were personable, informative, and were highly skilled at their job. We could not ha Ronnie K and Dustin made our car buying experience fantastic. They were personable, informative, and were highly skilled at their job. We could not have asked for a better experience. More

Scat pack Dave did a great job! 10 stars!!! Love the ScatPack! My sixth car from Mike Patton, first Challenger. Come see Dave McDonald for a great experience #a Dave did a great job! 10 stars!!! Love the ScatPack! My sixth car from Mike Patton, first Challenger. Come see Dave McDonald for a great experience #abetterplacetobuy More

Marcus Jefferson - Sales person We bought two vehicles in April 2015 from Mike Patton. It was a pleasant experience. The dealership and Marvus Jefferson our salesman went out of the We bought two vehicles in April 2015 from Mike Patton. It was a pleasant experience. The dealership and Marvus Jefferson our salesman went out of there way to help us with our purchase. It was the easiest buying experience for a car that I have ever received. More

Blessed to buy from Mike Patton Mike Patton Auto is so AWESOME! We have purchased from them twice. They are patient with you and go above and beyond to make sure you get what you wan Mike Patton Auto is so AWESOME! We have purchased from them twice. They are patient with you and go above and beyond to make sure you get what you want and at the best possible price. We worked with Chris Pankey who actually works with Mike Patton Ford. He kept in contact with us and gave us updates on vehicles he had available. He continues to take care of our needs. We are blessed to be able to say we purchased our vehicle from Mike Patton Auto! More