Mike Piazza Honda

I had a recall and some additional work done on my car. I worked with Beth Anne and she was accommodating and efficient. The work was done within the allotted timeframe. Each service experience here has be I worked with Beth Anne and she was accommodating and efficient. The work was done within the allotted timeframe. Each service experience here has been excellent. More

had a very disappointing experience at Mike Piazza Honda Langhorne with Service Advisor Marc Ferris. His attitude was rude and unprofessional throughout the process. I brought in my Honda due to an emission Langhorne with Service Advisor Marc Ferris. His attitude was rude and unprofessional throughout the process. I brought in my Honda due to an emission system problem, and my car was kept for two days without any communication. I had to repeatedly call to get updates, which was frustrating. When I finally contacted them for an update, Marc became angry and told me to come pick up my car. Upon arrival, I asked him why he was so rude on the phone, and he responded with a sarcastic comment that I found disrespectful. I requested my keys, and Mike, the Service and Parts Director, stepped in to take over the conversation. Unfortunately, the overall experience was marred by Honda’s lack of professionalism, poor communication, and an apparent push to sell me a new car instead of resolving the existing issue with my current vehicle. I do not feel comfortable returning to this dealership and will be seeking other options to address the system errors that seem to be outside of warranty or recall coverage. This experience has left me very dissatisfied, and I cannot recommend this dealership based on my visit. More

What a great experience! !!! From the prices to the professionalism, Piazza was the best. Our sales person was Vanessa G and she was excellent, super smart and super nice. We !!! From the prices to the professionalism, Piazza was the best. Our sales person was Vanessa G and she was excellent, super smart and super nice. We couldn’t have asked for better!!! More

Everyone is very welcoming and extremely helpful. Service department was thorough and explained everything. Thanks. Service department was thorough and explained everything. Thanks. More

Very personable & friendly. Took Excellant care of my car, going above & beyond for a Honda recall visit, where they made no money. I highly recommend this dealer for service Took Excellant care of my car, going above & beyond for a Honda recall visit, where they made no money. I highly recommend this dealer for service of your Honda. More

Went in for vehicle recall. Work completed in a fast and efficient manner. I was out of the dealership in less than an hour. The car was returned in clean condition with recall Work completed in a fast and efficient manner. I was out of the dealership in less than an hour. The car was returned in clean condition with recall performed as required. Overall a very nice experience. More

Not enough space to describe how kind and helpful Kenny at the Langhorne service department was in helping get our phone and GPS working, especially when the issue was with our phone and not the car. He re at the Langhorne service department was in helping get our phone and GPS working, especially when the issue was with our phone and not the car. He remedied what the phone maker and provider could not. THANKS AGAIN Kenny . . . you made our day. More

Scheduling our inspection was easy and on a day convenient for me. The service rep said it would be 2 hours and it was . The work done was necessary and no gauging. The rep was friendly, helpful convenient for me. The service rep said it would be 2 hours and it was . The work done was necessary and no gauging. The rep was friendly, helpful and quite professional. He made it a painless experience More

Mike Piazza Honda continues to be one of the areas best dealerships by being consistently successful in satisfying customers with great service and it’s staff dong a great job of streamlining customers thr dealerships by being consistently successful in satisfying customers with great service and it’s staff dong a great job of streamlining customers through their service department. More