Mike Piazza Honda

Went in for service this morning. I was early for my appointment. When I walked in Ashley greeted me with a friendly smile and got me checked in. She was very friendly and professiona I was early for my appointment. When I walked in Ashley greeted me with a friendly smile and got me checked in. She was very friendly and professional. I expected to be there for a while since I was early by about 30 minutes. Ashley did not waste any time and had me back on the road only a few minutes past my actual appointment time. Fai price, quick service, great attitude, a comfy place to wait with coffee and pretzels. Top notch, great job Ashley, I will definitely be in touch for my future service needs as well as my next vehicle purchase!!! More

I had a recall and some additional work done on my car. I worked with Beth Anne and she was accommodating and efficient. The work was done within the allotted timeframe. Each service experience here has be I worked with Beth Anne and she was accommodating and efficient. The work was done within the allotted timeframe. Each service experience here has been excellent. More

had a very disappointing experience at Mike Piazza Honda Langhorne with Service Advisor Marc Ferris. His attitude was rude and unprofessional throughout the process. I brought in my Honda due to an emission Langhorne with Service Advisor Marc Ferris. His attitude was rude and unprofessional throughout the process. I brought in my Honda due to an emission system problem, and my car was kept for two days without any communication. I had to repeatedly call to get updates, which was frustrating. When I finally contacted them for an update, Marc became angry and told me to come pick up my car. Upon arrival, I asked him why he was so rude on the phone, and he responded with a sarcastic comment that I found disrespectful. I requested my keys, and Mike, the Service and Parts Director, stepped in to take over the conversation. Unfortunately, the overall experience was marred by Honda’s lack of professionalism, poor communication, and an apparent push to sell me a new car instead of resolving the existing issue with my current vehicle. I do not feel comfortable returning to this dealership and will be seeking other options to address the system errors that seem to be outside of warranty or recall coverage. This experience has left me very dissatisfied, and I cannot recommend this dealership based on my visit. More

What a great experience! !!! From the prices to the professionalism, Piazza was the best. Our sales person was Vanessa G and she was excellent, super smart and super nice. We !!! From the prices to the professionalism, Piazza was the best. Our sales person was Vanessa G and she was excellent, super smart and super nice. We couldn’t have asked for better!!! More

Everyone is very welcoming and extremely helpful. Service department was thorough and explained everything. Thanks. Service department was thorough and explained everything. Thanks. More

Very personable & friendly. Took Excellant care of my car, going above & beyond for a Honda recall visit, where they made no money. I highly recommend this dealer for service Took Excellant care of my car, going above & beyond for a Honda recall visit, where they made no money. I highly recommend this dealer for service of your Honda. More