Mike Piazza Honda

Beware of the service from the sales department I was happy with the deal. The problem started five days after. In my humble opinion the Piazza advantage is worthless. Only because the dealership do I was happy with the deal. The problem started five days after. In my humble opinion the Piazza advantage is worthless. Only because the dealership doesn’t care to enforce it. In fact they hide when called to honor it. They are good at hiding though. Shame is I thought the deal was good. I was very happy with my salesman. I had a few concerns about the car and the service department handled them all with great efficiency. They just don’t like to honor their own Piazza Advantage program. They owe thousands of past customers car washes when their car is in for service. Try to get one and your looked at as if you have three heads. Worst management I’ve ever come across. Phone skills are horrible. And the shame is I was very pleased until I bought up the Piazza Advantage to them. They would be better off doing away with it. If you don’t plan on honoring it just do away with it completely. One other thing. The dealership in my opinion did something so I never got a survey from Honda about my new car purchase. I always got surveys for the eight other new Honda’s I purchased from other Honda dealerships. My guess and opinion is they weren’t interested in an honest rating but only one that favored them. More

Amazing people Puulette and Robert help me with the purchase of my new car when other dealers let me down, it was just in a few hours went home with my new car..than Puulette and Robert help me with the purchase of my new car when other dealers let me down, it was just in a few hours went home with my new car..thanks Mike Piazza More

Amazed and Happy Jeremy Lynes helped me get a cat after mine got totaled. Seems easy enough, except I'd been declined by EVERY bank possible. But he made it happen. He Jeremy Lynes helped me get a cat after mine got totaled. Seems easy enough, except I'd been declined by EVERY bank possible. But he made it happen. He worked his butt off, He knew I had a daughter and needed a safe vehicle. Thanks Jeremy! More

Wonderful & Honest Experience I came to this dealership nervous and quite honestly scared. Eric was the salesman that took me under his wing and directed me to the car that best fi I came to this dealership nervous and quite honestly scared. Eric was the salesman that took me under his wing and directed me to the car that best fits me. I still didn’t know whether to finance, lease, how long, etc. Eric & his team really made me feel comfortable after I had him run all of my options. He gave me time to think and process all of the information. Now I am a very happy brand new car owner with no more stress! More

Impressive customer service Mike Russo at Piazza Honda was my advisor. My scheduled service was completed in a satisfactory manner and on time. Mike was professional, has a lov Mike Russo at Piazza Honda was my advisor. My scheduled service was completed in a satisfactory manner and on time. Mike was professional, has a love and knowledge of cars, was pleasant, positive, and informative. My service took a little longer than expected due to an additional software upgrade (high beam activation) unknown when service was conducted due to the update being only 2 days old. It resolved the issue I was having with the high beams automatically activating. Also,the pretzels provided while you wait make the wait more enjoyable. You are lucky to have Mike as part of the Piazza team. More

Excellent service I got serviced kindly, promptly and with the best quality. The shuttle arrangements were great. The staff provided the best service. I would visit ag I got serviced kindly, promptly and with the best quality. The shuttle arrangements were great. The staff provided the best service. I would visit again for the service again. More

Excellent service Great dealership! They are willing to help you get into the car you want at reasonable prices! They help you from the moment you walk in that door, an Great dealership! They are willing to help you get into the car you want at reasonable prices! They help you from the moment you walk in that door, and they make sure you’re satisfied before you leave. They can make it happen there. Eric is amazing at what he does. If it wasn’t for him I wouldn’t be in my new car. More

Zero communication, dishonesty, and poor customer service This is hands down the most disorganized, dirty dealership I’ve ever been to. The staff is horrible at communication - phone calls are not returned, p This is hands down the most disorganized, dirty dealership I’ve ever been to. The staff is horrible at communication - phone calls are not returned, promises are not kept, cars are not delivered when promised. We waited over an hour in the main room waiting for finance to finally meet with us, even though they were expecting us at a specific time and we were there on time - yet somehow during all this waiting my car was STILL not cleaned/filled with gas when we went to leave. The staff knew at noon that I would be coming at 6 to get my car - 6 hours notice isn’t sufficient to deliver a clean car? And it was missing some of the options and trim I was charged for. If my husband hadn’t noticed, no one would have done anything about it. They say it’s “no haggle pricing” but that’s a lie too - they play the infuriating haggle game even when I walked in with TrueCar price guarantees. Such a horrible experience - stay far far away. More

Excellent customer service Jimmy Abgarian took my information over the phone and set us up for an appointment on saturday....We came in and in 2 hours left in our new CR-V.....W Jimmy Abgarian took my information over the phone and set us up for an appointment on saturday....We came in and in 2 hours left in our new CR-V.....We highly recommend Jimmy for a deal......We have been buying cars for a long time and this was by far our best experience. More

Satisfaction Guaranteed!!!!! Jimmy Abgarian met me at the dealership on his day off to make sure everything ran smoothly. He spent a lot of time making sure we were happy an Jimmy Abgarian met me at the dealership on his day off to make sure everything ran smoothly. He spent a lot of time making sure we were happy and taken care of....Thank you jimmy and Dave for taking great care. More