Mike Piazza Honda

Outstanding organization, top to bottom. Service dept is the best around, no question. Easy to schedule, always prompt and most importantly, excellent quality workmanship. Service dept is the best around, no question. Easy to schedule, always prompt and most importantly, excellent quality workmanship. More

As usual, the service department is exceptional! Ashley is an amazing representative! She arranged for transportation for me to my home so I did not have to wait while new tires were installed and Ashley is an amazing representative! She arranged for transportation for me to my home so I did not have to wait while new tires were installed and service performed. More

Thorough process when I come in for an appointment. Rarely have to wait to be checked in. Rarely have to wait to be checked in. More

Professional, attentive. This is my 4th car. Jimmy and team are great! Exceptional service center too! This is my 4th car. Jimmy and team are great! Exceptional service center too! More

They were quick and friendly. Helped me with all my questions . Made me feel comfortable thru the entire process . Helped me with all my questions . Made me feel comfortable thru the entire process . More

The service duration was on time, didn't waste too much time waiting. Had a video call to see how the service was goin and was told what need to be done Excellent services. time waiting. Had a video call to see how the service was goin and was told what need to be done Excellent services. More

From schedule to have my CRV in for inspection to complete . I received nothing but friendly, courtesy, polite feedback and done in record time. Very pleasant experience. complete . I received nothing but friendly, courtesy, polite feedback and done in record time. Very pleasant experience. More

Jill Marie Gamble very nice service advisor. She help me with repair my car with warranty She help me with repair my car with warranty More

These guys are liars and frauds. They knowingly have vehicles listed online which are not actually available in stock. Ok, mistakes happen, right? But even after asking about the They knowingly have vehicles listed online which are not actually available in stock. Ok, mistakes happen, right? But even after asking about the vehicle, and them telling me it's not available, they still haven't taken down the listing after 2 weeks. I already went and bought a car elsewhere. Stupid nonsense games. I'd never buy a car here. More

I’ve never had a bad experience buying a car in the past. My car buying experience with this dealership was unbelievably bad. Started with internet communications with Ryan about the availability of the car My car buying experience with this dealership was unbelievably bad. Started with internet communications with Ryan about the availability of the car I wanted. Ryan insisted they had a car on the lot but in a color I knew Honda hadn’t made in years. He ignored my texted request to send me a pic of it. I later realized that would have been impossible because Ryan doesn’t work in the dealership; for all I know he’s on another continent. Nevertheless he made me an appointment at the dealership to look at the car the next morning. I drove an hour to Langhorne – my local dealerships nicely told me up front they didn’t have the car I wanted & I would have to wait 2 weeks for one to come in. I couldn’t wait because my only car was dead. Once at Piazza, a salesman actually was able to find the exact car I wanted but things went drastically downhill from there. We waited in the salesman’s office for hours to speak with the finance department as our salesman carried on with other customers never letting us know when we’d be able to conclude the transaction. Finally around 2:30pm he told us the car we planned to buy had already been sold! Needless to say we were livid. However he said he would personally pick one up down by the airport & have it for us by 4pm. More waiting but we were appeased at the thought of actually getting out of there with a car. Once the salesman returned with the car we were stuck back at the end of the queue to talk to finance. That didn’t happen until around 5:30pm. After 8 hrs, I finally drove away with a car. However, as others have complained, they refused to drop the $600 overcharge for wheel locks & floor mats, & sold us an overpriced 10 yr extended warranty, which I had talked them down to half the original price but was too exhausted to fight about further. It wasn’t until the next day I read over the paperwork and found it was only for 75k miles. That took me another 4 weeks of drawn out contact with the dealership to get it changed to 100k at no extra cost to me. Dealing with these people was a nightmare and I would never recommend anyone go there. More