
Mike Shaw Chrysler Dodge Jeep Ram
Greeley, CO
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Phil in the service dept. Bought a 2015 Chrysler 200 almost a year ago and have had issues with it since then. Phil in the service dept. made my life easier. He lend me his own Bought a 2015 Chrysler 200 almost a year ago and have had issues with it since then. Phil in the service dept. made my life easier. He lend me his own personal car to get to work and back, a number of times!!!!!! Thanks Phil for GREAT customer service! More
Mobile Technician service Yesterday our 2014 Jeep Grand cherokee had a recall repair performed by Joe Segura. He was on time, articulate, friendly and a very accomplished mecha Yesterday our 2014 Jeep Grand cherokee had a recall repair performed by Joe Segura. He was on time, articulate, friendly and a very accomplished mechanic. It was the most dealing I've ever had with a dealer service department. More
Vehicle Repaired by Mobile Technician Mobile Service Tech Joe Segura came to our home for a recall repair. Joe was on time, introduced himself, he was courteous, and he quickly repaired ou Mobile Service Tech Joe Segura came to our home for a recall repair. Joe was on time, introduced himself, he was courteous, and he quickly repaired our vehicle within the amount of time he said it would take. More
Mobile Service I live 30 minutes away from the dealership so it's not always easy for me to get my car in for service. Joe Segura called me re: recalls on my vehicle I live 30 minutes away from the dealership so it's not always easy for me to get my car in for service. Joe Segura called me re: recalls on my vehicle and said he could come to my house to do one of them! SO awesome! Everything about Joe and his mobile service made me happy today! More
Buying Experienc I worked with Jamie and he was Extremely helpful with the purchase of my new 2014 Jeep Cherokee. I would buy from him again. Dave I worked with Jamie and he was Extremely helpful with the purchase of my new 2014 Jeep Cherokee. I would buy from him again. Dave More
Recall Mobile Service Joe Segura contacted me at work and made an appointment to do my recall and also my updates. Joe arrived a couple of hours later. Joe is very profe Joe Segura contacted me at work and made an appointment to do my recall and also my updates. Joe arrived a couple of hours later. Joe is very professional and followed up with a u connect update also. John Elway's mobile service is a great convenience as I had gone to my local dealer and asked them if I had any update pending and his reply was no. Dave More
recall mobile service Joe Segura came to my house and was very professional and friendly. He was very quick and accurate with my recall. (Having to install a hitch) 15 minu Joe Segura came to my house and was very professional and friendly. He was very quick and accurate with my recall. (Having to install a hitch) 15 minutes and done! Past experiences with ever having to take a vehicle into a shop for services and it has always been hours (or at least it seems) and always a sales pitch on top. I am very pleased with the mobile service. I had no idea this was an option. Fast, convenient, efficient. No hassle, no headache and no sales pitches. Highly recommended. Very pleased with the service department when I called in initially about my recall, very professional and had Joe contact me to set up a time around my schedule. In which he was available to come straight to Greeley as soon as he left a job in Loveland. Thank you!! Danielle More
prompt aervice to a new customer!! We have been waiting since November for the FTC dodge dealer to schedule our recalls. Today we called them again and their "new" policy is to leave a We have been waiting since November for the FTC dodge dealer to schedule our recalls. Today we called them again and their "new" policy is to leave a voicemail with info they already have on our Durango and we will receive a call back when it is our turn. One call to Greeley and within 3 hours our recalls were taken care of. Thank you Matt and Joe for the service you provided!! Now you are stuck with us! More
Recall issue We needed work done as part of a recall. Joe Segura was to install our hitch. Our schedules are difficult but Joe set up a time with us to come to o We needed work done as part of a recall. Joe Segura was to install our hitch. Our schedules are difficult but Joe set up a time with us to come to our home. We called when we were available earlier then expected and Joe came right over. This day happen to be a rainy/snowy spring day, gotta love Colorado, and it was raining when Joe came. He didn't hesitate, got straight to work and 15 min. later was done. :) Oh, did I mention we don't have a garage. Love, love, love John Elway Chrysler Jeep... and Joe. Thanks, Shelley & Don More
Recall Mobile Service Joe Segura handled my recall notice. He called almost immediately after being given my number by the Service Department. He set up a time to come ou Joe Segura handled my recall notice. He called almost immediately after being given my number by the Service Department. He set up a time to come out that very day, was there on time and even inspected my vehicle in the rain. He took care of the recall issue quickly. He is very professional, friendly and provided great customer service. More