I recently purchased a new Outback and I worked with Cliff. I wanted to buy a new car via email so I sent five dealerships emails detailing what I wanted. Cliff responded quickly, providing the details I asked for, and his price was the lowest.
The decision to buy from Cliff was easy. When we finally met on the day I purchased the car, there were no surprises - no hidden fees, no "clear coat" fee, no "windshield protection"fee, no VIN etching fee, nothing. The price he gave me via email was the price of the car. It was a great experience.
When I need a new Subaru in about 15 years (they last a long time!), I will definitely come back.