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Sales Department
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Mike Shaw Subaru's Covid Response
- Home Delivery
- Service Pickup & Delivery
- Virtual Appointments
- Home Test Drives
- Vehicle Sanitization
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Showing 1,007 reviews
April 10, 2021
"Greatly pleased with the Service Department at Mike Shaw..."
- alfonsogs59Greatly pleased with the Service Department at Mike Shaw Thornton. ALWAYS treated with the Utmost kindness and Respect. They go the extra mile to ensure my satisfaction. I always leave feeling Appreciated!
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Helpful April 01, 2021
"I couldn't speak more highly of Mike Shaw Subaru. Rob Oja..."
- FSchroederI couldn't speak more highly of Mike Shaw Subaru. Rob Oja (he goes by Oja) helped me find and purchase my Subaru Impreza in a matter of days. He's one of the most helpful, knowledgeable, accommodating, and professional sales consultants I've ever had the pleasure of working with. He let me go on multiple test drives, answered every question I had (and I had a lot), and most importantly helped me through all the paperwork and dealership jargon every step of the way. I honestly could not imagine a better experience than the one I had. If you ask for Oja, it will be the most stress free car dealership experience you'll ever have.
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March 19, 2021
"Cliff has taken care of me and my family on several..."
- louishmoore2Cliff has taken care of me and my family on several Subarus. From Outback’s to Impreza’s and Crosstrex and my two Ascents he has always been there for us. I picked up my new Pearl white with black interior Ascent today, it was such an awesome drive. I highly recommend Cliff. He has always been honest with us and helped educate us to get the very best features. I consider him to be our friend
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March 13, 2021
"Excellent experience again with Cliff Swaim at this..."
- pjcjrExcellent experience again with Cliff Swaim at this dealership. He got me exactly what I was looking for as usual. You know you have the right guy when he is stopped by people thanking him as we walked around the lot!
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March 12, 2021
"Jamie Chu was SO HELPFUL and patient with our situation..."
- leavemealoneJamie Chu was SO HELPFUL and patient with our situation and I had great conversations with her during our waiting time. I highly recommend Jamie as a sales rep to anyone who's looking for good guide for buying a Subaru.
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March 12, 2021
"Jamie Chu is amazing!! She helped me get into another..."
- averyelikurtzJamie Chu is amazing!! She helped me get into another Subaru Outback after my original car was totaled. She’s an amazing human and I highly recommend seeing her!!
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"Keith Traczynski made this a great buying experience...."
- JordanKeith Traczynski made this a great buying experience. Start to finish, he made sure that we were taken care of. He offered an abundant amount of information, got me a great deal on my trade in, and didn’t let us leave the lot until he was 100% sure that we were satisfied and ready to hit the road in our new vehicle! We will be back for our next car!
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February 22, 2021
"Overall had a great experience working with Alex C on a..."
- Md1Overall had a great experience working with Alex C on a 2021 Forester. Ive been sick of fixing up my old cars but always felt something new would be out of my price range. He was very transparent with options and worked to get me within my budget. Very responsive as well. I would highly reccomend Alex and the Mike Shaw team.
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February 19, 2021
"My husband and I had the pleasure of working with Jamie..."
- SkyMy husband and I had the pleasure of working with Jamie Chu last Saturday. She was an absolute pleasure and was so sweet and caring. I was anxious about the whole situation because I'm coming up on a year of working from home and she went above and beyond to help ensure I was comfortable throughout the entire process. There are not enough words to express how wonderful the entire experience was for us and how fantastic Jamie was! :)
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