Mike Shaw Subaru

I exchanged 20 emails with Cliff without coming across as a potential buyer (because of previous bad experiences with car salesman) yet Cliff replied to every email in a timely manner. Never applying any u a potential buyer (because of previous bad experiences with car salesman) yet Cliff replied to every email in a timely manner. Never applying any unneeded pressure of trying to make a sales. Residing in Glendale the Mike Shaw Subaru dealership was quite a commute being in Thornton but going there was worth every mile. It has been a couple of weeks since my purchase and I still get the first class treatment, unlike other salesman and dealership Cliff and Mike Shaw Subaru actually care about your experience in a whole from beginning to end. I would recommend that anybody interested in purchasing a vehicle to go see Cliff Swaim at Mike Shaw Subaru. No regrets, no remorse. More

The service at Mike Shaw Subaru is very friendly and quick. When I have had my car serviced there I feel like they are honest about recommended services. Also, I really value the loaner car they provi quick. When I have had my car serviced there I feel like they are honest about recommended services. Also, I really value the loaner car they provide. This makes it possible for me to drop my car off before work and then pick it up afterward, without taking time off (or spending a Saturday waiting at the dealership.) Gunnar also keeps me in the loop during the day regarding the progress of the work. I started taking my car to Mike Shaw because it was a close location when I moved to a different neighborhood, but I will go back for the customer service. More

We were looking for a reliable used car for our son who just got his permit. We purchased a car which ended up being towed to Mike Shaw because of an alarm problem. Jonathan and Gunnar went above and beyo just got his permit. We purchased a car which ended up being towed to Mike Shaw because of an alarm problem. Jonathan and Gunnar went above and beyond what was expected to help us with servicing the car. In the end,we actually ended up taking the car back to the other dealership and buying a used car from Mike Shaw. They treated us right from the beginning and we felt like we could trust their opinions. They were honest, up front and complete in all they did. They even had a tech stay longer than his usual hours to get the car done for us. Because of their dedication to doing things right, they were the reason we bought the car from Mike Shaw and will continue to take it back there for our work. We are thoroughly impressed with the way they do business. More

The staff in the service department was very helpful and friendly. It is super easy to schedule a service appointment; the dealership is trying hard to make it as convenient as possible for you and also off friendly. It is super easy to schedule a service appointment; the dealership is trying hard to make it as convenient as possible for you and also offers free shuttle service. The waiting area is clean and comfortable. More

I have purchased 2 Subarus from Cliff., he is an I have purchased 2 Subarus from Cliff., he is an outstanding saleperson and the reason I've come back and recommended all of my family members and c I have purchased 2 Subarus from Cliff., he is an outstanding saleperson and the reason I've come back and recommended all of my family members and co-workers to Cliff.One sister has purchased from Cliff and soon another will also,Cliff is very helpful from start to finish and makes the whole "dreaded car dealer saga" a very nice one and is the reason along with Kathy in Service,who again is a very helpful and professional person(and has the patience of a saint)is why myself and my family will continue to buy from Mike Shaw Subaru and refer as many people/friends to MSS because of the service and level of quality from Cliff and Kathy. Huge Kudos to them!!!! can't say enough respectivly,Jason & Ayumi Bonger:CDOT HEM3/CPA More

I purchased my Forester through Mike Shaw's Internet forum in 2003 and have taken it to Mike Shaw Subaru eversince then. They have always been very accomodating and good with the car and me. Their wai forum in 2003 and have taken it to Mike Shaw Subaru eversince then. They have always been very accomodating and good with the car and me. Their waiting room is comfortable: they offer fruit for snacking, their mechanics are good and "get it done" on time. Once after a routine oil change and tire rotation I developed a flat tire on my way home. I called Mike Shaw on my cell phone and they immediately sent out someone to meet me on the road and change the tire, took the tire back to the dealership and called me the next day to let me know that it had been repaired at no cost. I broke my side mirror and ordered another one through the dealership. When I arrived to pick it up, (I told them I would put it in myself) the person on duty took the mirror and put it in the frame for me because he said it could be "tricky" to put in, smiled and sent me on my way at no cost. It is this type of service that keeps me coming back. They are great. Thanks for the opportunity to let you know about them. Joyce More

My 2006 Subaru Outback failed emissions. After being sent all over the city to try to find a solution, someone directed me towards the dealer to get it fixed. Turned out it was just a computer program sent all over the city to try to find a solution, someone directed me towards the dealer to get it fixed. Turned out it was just a computer program that needed to be adjusted. I was frustrated when I walked in just becuase of the situation itself. Kathy (?) at the service desk was AWESEOME! She got me in within an hour and I was on my way! The service department environment is fun, friendly and FAST! I would strongly recomend Mike Shaw Subaru's service department to anyone. While I can't vouch for the price of the service, since mine was no charge, the service is absolutley excellent! Great job! More

I have used Mike Shaw Subaru for the last 6 years for service on my 2005 Outback. They have done a great job each time. When we wanted to buy a 2011 Outback, their Internet Salesman Cliff Swaim gave m service on my 2005 Outback. They have done a great job each time. When we wanted to buy a 2011 Outback, their Internet Salesman Cliff Swaim gave me a great price on the care (I compared the same car with 4 other dealers), and gave me a great price on my Toyota Prius trade-in. The top Blue Book value on the Prius was $7600 and they gave me $7000. Got a great financing rate too. Cliff is very nice to work with. Not pushy at all. I would highly recommend Cliff Swaim and Mike Shaw Subaru. Jeff Bagby More

We had a wonderful car buying experience, probably best ever. My husband used to sell cars and he was impressed. We had a great salesman who knew what we wanted, didnt play games and was great to deal wi ever. My husband used to sell cars and he was impressed. We had a great salesman who knew what we wanted, didnt play games and was great to deal with! We will absolutely tell people about the dealership and John and as we told Jon, we would send our mothers to him! More

I highly recommend Mike Shaw Subaru's service department. Gunnar has been my service rep my past two visits and I will continue to work with him. He gets my vehicle in at the scheduled time (I hate waiting Gunnar has been my service rep my past two visits and I will continue to work with him. He gets my vehicle in at the scheduled time (I hate waiting when I have an appointment) and I trust the advice he gives me on maintaining my vehicle. He is curteous, pleasant, and knowledgeable which makes him a great customer service representative. Feel free to call me with any questions. More