Mike Shaw Subaru

I recently visited Mike Shaw Subaru for an oil change. While sitting in the waiting room, I was listening to two women comparing which of the two of them had driven further out of their way to arrive at M While sitting in the waiting room, I was listening to two women comparing which of the two of them had driven further out of their way to arrive at Mike Shaw Subaru for an oil change. They began explaining their dissatisfaction with another Subaru dealership much closer to each of their homes, and saying Mike Shaw's customer service was worth driving out of the way for! This is how I have felt as well. I know when Kathy or Dustin recommend(s) service to my Subaru, it needs it; and I have never felt pressured to purchase their recommendations. I appreciate knowing I am dealing with professionals who not only care for my car, but about me as well. Both Dustin and Kathy will go out of their way, and have, to see that I am well taken care of. I really trust and love taking my beloved Subaru to Mike Shaw's Service department. Thanks Mike Shaw! More

I've been very happy with the service I've received at Mike Shaw Subaru. They've always been extremely friendly and have done high quality work. Their normal prices are very reasonable and they periodic Mike Shaw Subaru. They've always been extremely friendly and have done high quality work. Their normal prices are very reasonable and they periodically send out coupons that are sometimes for very good rates. They also have a comfortable waiting area with free wi-fi, donuts, coffee, fresh fruit, etc. In addition, they offer a free shuttle for transportation to local places of business, etc. I would highly recommend them to friends and family. More

Went in to have an oil change and get a rattling door noise fixed. They were very professional, prompt and really spent the time to figure out what was causing the noise in my door, even taking the car o noise fixed. They were very professional, prompt and really spent the time to figure out what was causing the noise in my door, even taking the car out to make sure what they had done fixed the problem. Nice waiting room while the work is being done, free Wi-Fi and doughnuts (yum). More

Gunner Nettleship is the reason I would return to Mike Shaw Subaru. He was friendly, helpful, and went the extra mile for me when I had to return my car because it had not been repaired properly. I value Shaw Subaru. He was friendly, helpful, and went the extra mile for me when I had to return my car because it had not been repaired properly. I value service and Gunner was wonderful in this regard. I highly recommend you keep him on your staff as he is a true asset to your business. Many thanks, Annie Pringle More

Every one was very nice and helpful it was the most stress free experience I have ever had buying a car from a dealer, the took their time with me and helped me find the car that was a perfect fit for stress free experience I have ever had buying a car from a dealer, the took their time with me and helped me find the car that was a perfect fit for me I love my new car!! and I would buy another car from them and would reconmend them to everyone that asks. Mike Shaw is the best place to buy a car new or used!! More

I have owned two Subaru Foresters in the past bought at the dealership on Colfax and Boulder and was not pleased with the service department. My newest Subaru was purchased at Mike Shaw's in Thornton. The the dealership on Colfax and Boulder and was not pleased with the service department. My newest Subaru was purchased at Mike Shaw's in Thornton. The purchase was a wonderful experience and my services with Dustin could not be better. I trust Dustin and know that he will be honest and fair with me. I don't know anything about cars and think that it is so important that you have someone you trust and is professional. Anyway, I appreciate the service and the way I am treated. With appreciation, Lucia M. Parker More

Mike Shaw Subaru has alway provided top notch service. Most recently, our 2002 Outback blew a serpentine belt in the middle of Wyoming. Luckily we limped into a town and called Kathy. I described the sc Most recently, our 2002 Outback blew a serpentine belt in the middle of Wyoming. Luckily we limped into a town and called Kathy. I described the scenario and mentioned to Kathy that it was 15 degrees out and we were 2 hours from any major town. She had me look inside the engine to see if I could see a broken belt. With the pieces being strewn all over the engine compartment it was pretty easy to see. She made arrangements to have the car dropped off at Mike Shaw Subaru late that night. Early the next morning, Kathy called with an update. To my surprise, the car was scheduled to be finished later that day. The reason I appreciate Kathy's advice so much is because is prevented my wife and I from getting into a potentially lethal situation. I didn't know that this particular belt ran the alternator. I we would have kept driving, we would have broken down in the middle of Wyoming. It is very likely that we would not have been able to use our cell phones and with the sun setting the temperature would drop to below 0 degrees. With her sage advice, we stayed put and were able to call a tow truck and safely arrived in Denver later that night. As always the service and care we receive from Mike Shaw Subaru is outstanding. They always have clean "loaner" vehicles and our autos are always completed before the promised time. More

Just moved to Denver from Chicago. Check Engine light came on so I took my Impreza in to find out why. I needed a loaner car since the job to fix it would take a while. Gunnar was extremely courteous came on so I took my Impreza in to find out why. I needed a loaner car since the job to fix it would take a while. Gunnar was extremely courteous and thoughtful from getting me a loaner, to ordering parts, to keeping me informed of the repair progress. My car was fixed immediately on receipt of parts from Subaru and even washed when I picked it up. Mike Shaw Subaru is a top notch dealership. Thorough professionals. More

Great internet experience with Cliff, quick, accurate information, only wish I knew about their cost of dealer prep and handling before I got to the dealership. That was not listed in the email, that I information, only wish I knew about their cost of dealer prep and handling before I got to the dealership. That was not listed in the email, that I was aware of (could have missed it though, so may be my fault for not reading everything). When I got my price,, I figured that included EVERYTHING. I wanted the car bad enough, I went ahead with the deal, but I guess I misunderstood before I got in the store. Overall, outside of that one issue, they were great, treated us with respect, respected our time, and got us out the door quickly. Car was ready and in perfect condition when I picked it up. thanks Cliff, for a great car buying experience, we will be back in the fall to buy the little lady her outback! More

I needed a headlamp replaced on my Outback. I probably could've done it cheaper, but when you go to the service department at Mike Shaw Subaru you get the VIP treatment! Kathy Berka, service manager ther could've done it cheaper, but when you go to the service department at Mike Shaw Subaru you get the VIP treatment! Kathy Berka, service manager there, is just the best. She got me right in and they did the repair while I waited. Then Kathy, knowing that we have dogs, always sends dog treats home. It's so nice to have that personal touch. More