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Mike Shaw Subaru
Thornton, CO
1,175 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,175 reviews
May 08, 2023
From my salesman Cliff Swaim, to xxI manager Alejandra Flores Soto, desk manager James Azuero and GM Jeff Lombardo, I couldn't be happier. They made this the best purchase experience ever. THANK YOU!😀 Flores Soto, desk manager James Azuero and GM Jeff Lombardo, I couldn't be happier. They made this the best purchase experience ever. THANK YOU!😀 More
by Joe Lesher
Employees Worked With
Clifford Swaim III
May 02, 2023
Keith has been my salesperson for many year's I have always had a good experience in getting a new lease. I always feel like I got the best deal along with great customer service. I recommend asking f always had a good experience in getting a new lease. I always feel like I got the best deal along with great customer service. I recommend asking for Keith Traczynski when shopping at Mike Shaw Subaru! More
by Skiergirl
Employees Worked With
Keith Traczynski
April 24, 2023
Eric and keith helped get me into the car i wanted nice and smooth. Nice guys very professional. and smooth. Nice guys very professional. More
by Nachoboy687
Employees Worked With
I forget her name but she was the finance lady and she was super nice and sweet quick and professional. Alejandra maybe?, Keith Traczynski, Eric Grimm
March 28, 2023
Cliff Swaim in sales is a gem. Thorough, patient, receptive to customers’ needs and works hard to get you a fair price. He is also friendly, approachable and really nice human bei Thorough, patient, receptive to customers’ needs and works hard to get you a fair price. He is also friendly, approachable and really nice human being who treats people with respect More
by atcanoli
Employees Worked With
Clifford Swaim III
March 25, 2023
Customer service amazing, fast and professional. No pressure at all. Clift was an awesome sales person. After the sale, he make sure to call to follow up on our satisfaction. I do recommend this de No pressure at all. Clift was an awesome sales person. After the sale, he make sure to call to follow up on our satisfaction. I do recommend this dealership. Keep up the awesome job! More
by Vidaidgonzalez
Employees Worked With
Clifford Swaim III
January 25, 2023
I had already done 2 reviews right after we bought our new used car, a 2019 Honda HR-V. But I couldn’t find the reviews to “ADD AN UPDATE”. One the reviews wasn’t even written by me. The Sales Woman, Jaim new used car, a 2019 Honda HR-V. But I couldn’t find the reviews to “ADD AN UPDATE”. One the reviews wasn’t even written by me. The Sales Woman, Jaime Chu, took my phone and she wanted to write the review so she could make sure it would say all the right things. It kind of bothered me, especially when she went into my pictures without telling me or even asking. She wanted a picture of myself with the car, which I had taken few of. I felt very uncomfortable & violated. Being that I can’t find the first 2 reviews I’m going to just write a new review to “UPDATE”. We signed paperwork to buy the Honda, but after we left the dealership called us to inform us that they could save us about $20 a month. We just need to come back in to resign the paperwork. We were so happy to get the payment lowered even for just a little bit. Along with the vehicle we got 2 year Warranty. Now our loan was supposed to be for 6 years, but this is where the Dealership “SCREWS” you. When you get a Warranty for 2 years you have to pay for it for the full 6 years. Our Payments were supposed to be around $500 and some and with the Warranty the Payments went up to around $744 a month. When went back to resign the paperwork, they changed the INTEREST RATE from 19% to 20.33%. So you might question then. How would we get a low payment? Well, they raised the number of months we would pay on the loan from 72 months to 75 months. On the first contract they had higher TAX AMOUNTS and on the second contract they had lower TAX AMOUNTS. Now keep in mind that the price of the vehicle was the same on both contracts, which was higher than they told us. Also the taxes were the same percentage on both contracts, because our address is our address that didn’t change. But somehow the taxes were different. How does that work? It looks fishy, they just decide to charge whatever taxes they want to make the work for them. Same thing with the Warranty Contract, they charged one numbers amount to lower the Extended Service Contract just low enough to make the numbers work to make it look like we’re getting a deal! And “Wha La” like magic our monthly PAYMENTS are around $20 less. So, we are NOW the lucky proud owners of a HIGHER INTEREST RATE, PAYING FOR 3 MORE EXTRA MONTHS, and GETTING US TO BELIEVE THEY DID US THIS REALLY GREAT FAVOR, by just TWEAKING THE TAXES and PLAYING WITH ONE BEGINNING AMOUNT IN THE WARRANTY TO MAKE THE NUMBERS ALL WORK OUT!!! LIKE THEY ALWAYS SAY “NEVER TRUST AN AUTO DEALERSHIP OR THEIR SALES PERSON!!!!!! BOY OH BOY THIS TRUEST THING YOU WILL EVER HEAR!!!!!!!!!!!!!! More
by suzmtay0411
Employees Worked With
Jamie Chu, Josh Anderson
December 29, 2022
Our sales rep took such good care of us (as usual). This is car number four purchased from Mike Shaw Subaru with Cliff taking care of us. Mike Shaw takes great care of every customer regardless of thei This is car number four purchased from Mike Shaw Subaru with Cliff taking care of us. Mike Shaw takes great care of every customer regardless of their apparent financial situation. There is no pressure to buy and no big promises made that don't show up in the final contract. Everything is exactly what it seems at face value. They have very knowledgeable staff who know enough about their customers to make recommendations for them. When I've come in for service (which we always get at Mike Shaw), Cliff always recognizes me and greets me by name, and asks about my family (also by name). He is a five-star sales representative all the way down to the $2 bill he attaches to the gas cap which we discover during our first fill-up. These small touches make a huge difference and make me feel confident that we got a square deal that was perfectly suited to our family. We will continue to recommend this dealership and Cliff to everyone we know (and the education community is FULL of Subaru owners!). Additionally, having their tech expert contact us to review all the features of the car after the sale was a really nice touch. There's a lot in these cars these days and knowing we have an expert a phone call away is awesome. Also, it's so cool that they made a donation to a charity in our name. This demonstrates how Subaru shows excellent citizenship in our community. What a great company! More
by Stecina
Employees Worked With
Clifford Swaim III
November 20, 2022
The car market can be volitile at times and it's frequently difficult to get the right car for you. I can say with confidence that Mike Shaw has really got you covered in that regard. On top of that frequently difficult to get the right car for you. I can say with confidence that Mike Shaw has really got you covered in that regard. On top of that their sales manager Cliff was very well-spoken and profesional. Throughout the process Cliff made it his personal mission to make sure all of my needs as the customer were more the met. Every question I had was answered clearly and concicley. Additionally it can't be under stated how profesional the finace department was as well. Randon that helped me get all the Fincaces in order explained everything in a clear manor without leaving out any pertinent details and ensured I never felt preasured into anything as the buyer. Thanks to the outstanding preformance of Cliff, Randon as well as the rest off the staff at Mike Shaw I can say beyond a shadow of a doubt that this is the place to make your purchase. More
by Alexander M
Employees Worked With
Clifford Swaim III, Randon Givens
November 12, 2022
Nathan helped me get the vehicle that I have been wanting for many years now! He was persistent and patient and super helpful throughout the whole process! If you are in the market for a vehicle and they hav for many years now! He was persistent and patient and super helpful throughout the whole process! If you are in the market for a vehicle and they have it you’re looking for I would definitely give them a chance to see what they can do for you. More
by Alicia S
Employees Worked With
Nathan Hancock
