Mike Shaw Subaru

Keith was very professional, patient and kind during the new car buying process. He did not pressure me in any way and answered all my questions honestly. When the car I had found on truecar sold before our new car buying process. He did not pressure me in any way and answered all my questions honestly. When the car I had found on truecar sold before our meeting, he found another with the same build and specs and did not up charge me. Keith spent a fair amount of time explaining the unique features of my forester to me and even quizzed me on a few important ones to make sure I understood how they worked before I drove away. Keith is a Christian and believes in saying a prayer for each person to whom he sells a car and prays for their future safety and blessings. I think this is a beautiful and caring gesture. This is a guy who has 7 children and a bunch of grandkids. I got the sense the car he sold me is one he would pick for his family. It’s a free country and you can pray for whomever you’d like. I’ve already driven my forester from boulder to vail on the day of purchase and it did great. The new eye sight feature was pretty nifty and I barely notice the car working with the changes in elevation. Overall pretty happy with my purchase today. Thanks Keith! More

Love my Subaru Keith was great. Great customer service and I would purchase a car from him again. I love my forester and my family has been enjoying it. Keith was great. Great customer service and I would purchase a car from him again. I love my forester and my family has been enjoying it. More

Keith is Great! Keith was completely personal and real. I felt like he actually cared and wanted to help. Throughout the process of buying my beautiful new car, I fel Keith was completely personal and real. I felt like he actually cared and wanted to help. Throughout the process of buying my beautiful new car, I felt confident and calm and I think some part of that was just working with someone so straightforward. Excellent. 10 out of 10. I wish I had more friends looking for cars so that I could send them to Keith! More

Keith is the best. Knows the cars. Very very helpful. Straightforward and honest. Will see him again. He is able to address all questions. Thank you Keith Straightforward and honest. Will see him again. He is able to address all questions. Thank you Keith More

Keith gave me the worst car buying experience ever. While my 16 year old daughter and I were I his office he mumbled on and on about the Bible, disciplining his kids (beating them), made fun of his daughter my 16 year old daughter and I were I his office he mumbled on and on about the Bible, disciplining his kids (beating them), made fun of his daughter for asking if he remembered calling her fat (You girls are so sensitive - I can't even remember what I ate for lunch!). I could go on and on about his lack of professionalism. The kicker was that when I went to get in my car to leave, he hops in the front seat - not distanced - and leaned over when he was talking. Then he said, "One more thing - we are going to say a prayer because it doesn't matter of you believe or not prayer works for everyone." And then he mumbled on for a long time. Nope. You don't get to get into *my* car and subject me and my daughter to a religious practice to a god I do not believe in. That's unprofessional, completely unacceptable, and crosses so many lines. All around horrible experience with Keith. Do not use him!! That said, everyone else there was great - from the person who greeted us to the person who helped us find Keith and Frank the finance guy! My credit isn't stellar and Frank worked hard and got me the financing I needed. He was awesome! Definitely recommend the dealership, but absolutely NOT Keith. He needs to learn to keep his religion to himself and not be a creepy old man who makes women uncomfortable. (He will probably justify his behavior by claiming women are just too emotional and don't know how to handle real world situations). More

Great experience Eric Grimm was a great personable salesman to work with that answered all my ?'s. Great experience and would recommend anyone looking for a vehicle. Eric Grimm was a great personable salesman to work with that answered all my ?'s. Great experience and would recommend anyone looking for a vehicle. More

Purchase of vehicle My name is Peggy Garcia. I bought a 292 Forrester yesterday 07/17/2020, and Love it! The rep, Austin Elzinga, did a Fantastic job in helping me with m My name is Peggy Garcia. I bought a 292 Forrester yesterday 07/17/2020, and Love it! The rep, Austin Elzinga, did a Fantastic job in helping me with my purchase! He was very professional, courteous, and friendly. It made the experience a very pleasant encounter. I'm giving him a 5 star rating! More

Eric was awesome! Eric Grimm was a great guy to work with. Easy process from start to finish, no high pressure salesmanship or anything that made me uncomfortable at a Eric Grimm was a great guy to work with. Easy process from start to finish, no high pressure salesmanship or anything that made me uncomfortable at all. He had the car I was interested in all washed up and ready for a test drive when I arrived, and walked me through the whole process of buying the vehicle easily. Thanks for making buying my new car so easy! More

What a GREAT car buying experience I called into the the dealership to make an appointment to look at new Outbacks. They transferred me to sales and was I every lucky that Alex answere I called into the the dealership to make an appointment to look at new Outbacks. They transferred me to sales and was I every lucky that Alex answered the phone. He made and appointment and when we met we just talked about what I was interested in (getting a new car to replace my 2004 Outback). We took a 2020 for a test drive and when I told him my wife would like to drive and ride in also he made arrangements for me to pick up car on another day to take and spend time with my wife in it. She liked it so I told Alex we'd have to agree on a price before I could make a decision. He came up with a fair price that matched my research and arranged for a closing in a couple days, found me an Outback with only 5 miles on it which was one of my requirements (very few miles). I could go on but when my wife and I showed up for the appointment to close it only took less than 2 hours which included paperwork, dealer financing process and out the door. Never was there any pressure, WOW. Totally different and pleasant experience compared to my many years of car buying. Ask for Alex, it will be worth it. Josh in finance was great also and made the process fast and efficient, again NO pressure to add additional options for the car purchase, just good explanation of my options. More

Happy customer! Keith was able to get me my dream car and stay within my price budget. He was super patient with me while I got all my finances in order and he was ve Keith was able to get me my dream car and stay within my price budget. He was super patient with me while I got all my finances in order and he was very accomadating the entire time. He responded very quickly which I truly appreciated. Highly recommend him for all your subaru needs! More