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Mike Shaw Subaru

Thornton, CO

Overview
Reviews
Vehicles
4.8
1,210 Reviews
Call Dealership (303) 782-4681
View Awards

1650 W 104th Ave

Thornton, CO

80234

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Showing 1,210 reviews

May 14, 2026

They are very good. They treat the customer fairly. They listen to your concerns and communicate well. More

by Rick.R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Daniel
Print
May 21, 2026 -

Mike Shaw Subaru responded

Rick.R, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

May 08, 2026

Friendly, fast and great service! ! Comfortable waiting room with snacks and drinks while you wait! Inspection video provided after the work is completed with technician’s recommendati More

by Oscar Castillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Comroe
Print
May 20, 2026 -

Mike Shaw Subaru responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

May 02, 2026

Superior service! Our service advisor is always professional, compassionate, and attentive. He keeps our Subaru running like new. Highly recommend Mike Shaw Subaru More

by Cbear999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ean Barberi
Print
May 25, 2026 -

Mike Shaw Subaru responded

Cbear999, thank you for taking the time to leave us this positive review! Have a wonderful day!

April 30, 2026

They didn't listen to my issue but instead wanted to charge me an obscene amount on a service that wouldn't resolve my issue More

by wingostyles
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Not Prasertsin
Print
May 18, 2026 -

Mike Shaw Subaru responded

Thank you for sharing your feedback. We take concerns like this seriously, and it’s important to us that every guest feels heard and confident in the recommendations provided. What you’ve described is not the experience we aim to deliver. Our goal is always to accurately diagnose concerns and recommend only the services that will address the issue effectively and provide value. We would appreciate the opportunity to learn more about your visit and review what was discussed. Please reach out to us directly at 303-438-7509 so we can look into this further and work toward a resolution. Patrick Pallotto, Service Director

April 22, 2026

Simon went the extra mile to explain everything carefully and get me a loaner car while they got the work done on mine More

by Philavsfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon
Print
Apr 26, 2026 -

Mike Shaw Subaru responded

Hello Philavsfan, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

April 20, 2026

Muy satisfecho con el dealer y en especial con el service advisor Eric Ontiveros me trató con mucha cortesía y amabilidad More

by josecortes13666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Ontiveros
Print
Apr 24, 2026 -

Mike Shaw Subaru responded

Thank you josecortes13666! We hope to be of service to you again!

April 19, 2026

Dominic Daniel made the whole process quick and easy. I also got a thorough review of the condition of my car. More

by John H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Daniel
Print
Apr 21, 2026 -

Mike Shaw Subaru responded

Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!

April 19, 2026

Very good communication and follow up. I was happy with all the salesman and staff that got the deal done. More

by kodabear63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Comar, Josh Anderson, Austin Elzinga, Eric Grimm
Print
Apr 21, 2026 -

Mike Shaw Subaru responded

Hi, thank you for taking the time to rate us! You really made our day today.

April 17, 2026

Great job. Everything delivered this promised . The service advisor Simon LUBO did an outstanding job and I really appreciated him. More

by stuckeydwdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh cruz
Print
Apr 19, 2026 -

Mike Shaw Subaru responded

:-) Wow! Thank you for rating us so many stars!

April 17, 2026

I appreciate the professionalism with the complete staff here. They are faced with a lot of different challenges, and it seems like they always handle each one with professionalism and grace More

by bending17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not, Randon Givens, Frank Cruz
Print
Apr 20, 2026 -

Mike Shaw Subaru responded

We always appreciate positive reviews! Thank you, and happy motoring!

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