
Mike Shaw Subaru
Thornton, CO
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Keith was great! Came into buy a truck and Keith helped us with purchasing a truck and also helped with getting myself a potential job opportunity! He was great and I Came into buy a truck and Keith helped us with purchasing a truck and also helped with getting myself a potential job opportunity! He was great and I highly recommend this dealership and Keith as a salesmen! More
Great experience! This was the second car I have bought at Mike Shaw and the customer service was great. Cliff made my experience as seamless as possible. Highly recomm This was the second car I have bought at Mike Shaw and the customer service was great. Cliff made my experience as seamless as possible. Highly recommend Mike Shaw Subaru! More
Awesome service and great people! I just purchased a Forester and previously owned an Impreza from Mike Shaw Subaru. When servicing the vehicle Beth Bailey is always incredible and Aus I just purchased a Forester and previously owned an Impreza from Mike Shaw Subaru. When servicing the vehicle Beth Bailey is always incredible and Austin, the gentleman who sold me the current Forester was very professional and easy to work with and worked hard to make the experience right for me. I would highly recommend this place if wanting a high quality car and great service. More
Great Customer Service I had bought a 2019 Forester, and thought I was having issues with auto engine off switch. Being new technology on the redesigned Forester, Tim and Ma I had bought a 2019 Forester, and thought I was having issues with auto engine off switch. Being new technology on the redesigned Forester, Tim and Matt worked with the Service Manager Andrew, to come up with a plan to get to the bottom of the discrepancy in how the auto stop switch should work. With the help of a great tech mechanic, Kevin, we were able to bring the confusion about the switch’s operation to an end. Great job guys and great Service department! More
Great experience all around I worked with Rob Oja and Morgan (? forgot last name --I think she is on the internet response team). I discovered some options via the Capital One C I worked with Rob Oja and Morgan (? forgot last name --I think she is on the internet response team). I discovered some options via the Capital One Car Navigator service which provided great info on everything I was looking for: year, mileage, trim level, detailed feature list, complete CarFax, etc. (One note is that the Mike Shaw site did not clearly sort by trim--but didn't need to use this given the Car Navigator site). Morgan was very helpful proactively following up from my online favorites and we set a time for my visit. There was a little delay (~10 minutes) in finding a sales person to help me but I think it was just because things were busy. Rob was very personable, a great listener, and genuinely concerned with my specific interests and needs throughout our interaction. He respected the fact that I had pre-screened specific cars without trying to upsell me. He did look for other cars that I might have missed in my online search (and I think suggested at least one or two cars) --but was cognizant of what I was looking for and did not stray far from the specs I was looking for. He gladly offered as extensive a road test as I needed to feel comfortable with a decision. One thing I hadn't considered fully was leasing--which we went over as a contrast to buying--but again without any pressure and with useful and relevant things I might want to consider. When it came time to refine a financing package, he was very helpful and again, very respectful of the research I had done beforehand. We were able to negotiate a great service package and loan rate through Subaru (Chase) financing. Totally satisfied with my experience and especially Rob's highly professional, personable, knowledgeable, and engaged approach. More
Incredible level of service We bought our 3rd Subaru, a used WRX with a warranty, from a Honda dealer. Through 2 accidents and 2 extended warranty issues, Kathy has gone above an We bought our 3rd Subaru, a used WRX with a warranty, from a Honda dealer. Through 2 accidents and 2 extended warranty issues, Kathy has gone above and beyond our highest hopes in providing reliable, high quality service. She worked with the other dealer to transfer the warranty, managed the warranty process well, and communicated with us along the way. Kathy has serviced all 3 of our Subaru's. We couldn't be happier with her communication, quality of repairs, and overall service. I would highly recommend her for all of your Subaru service needs, and we will continue to purchase Subaru's from the Mike Shaw dealership. More
Super Easy - Got Exactly What I wanted and Fast! Thanks Cliff and Payton for helping me get the perfect car. Cliff made it happen and Payton made the delivery process fun - even though it was a cold Thanks Cliff and Payton for helping me get the perfect car. Cliff made it happen and Payton made the delivery process fun - even though it was a cold snowy night. Appreciate the friendly A+ Experience! More
Good people, helpful. Mike and Tori helped me pick out the best car for me and were very kind and helpful and answered all of my questions. Quality employees who made me fe Mike and Tori helped me pick out the best car for me and were very kind and helpful and answered all of my questions. Quality employees who made me feel comfortable purchasing my first car in awhile. More
Fair & friendly experience We purchased our 2019 Subaru Outback through Mike Shaw after a search and interaction with multiple Front Range dealers. Ultimately they offered the b We purchased our 2019 Subaru Outback through Mike Shaw after a search and interaction with multiple Front Range dealers. Ultimately they offered the best price and made the transaction smooth and free of hassle. It was great working with Jonathan Susser, Cliff Swaim, and Josh Anderson. Over the years other brand dealers have tried to sell us hail damaged cars passed off as new, had bait-and-switch deals on cars we'd contracted to buy then be told the car was sold yesterday, and various other scams. We experienced none of these issues with the folks at Mike Shaw Subaru. The research process, staff communication and sales meeting was efficient, stress free and actually refreshingly low-key. If we are in the market in the future for additional Subarus, we would reach out to Jonathan and his team as our first choice. Thanks guys! David. More
Always great and easy experience! I have purchased 1 vehicle and leased 4 others at Mike Shaw Subaru and they have made it easy every time! I won't go anywhere else! I have purchased 1 vehicle and leased 4 others at Mike Shaw Subaru and they have made it easy every time! I won't go anywhere else! More