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Mike Shaw Toyota

Robstown, TX

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436 Reviews

3232 IH-69 Access Rd

Robstown, TX

78380

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Showing 436 reviews

October 31, 2018

New truck We were driving by my husband decided to stop and see the new trucks and Mario Rivas came out immediately and greeted us and when he saw my husband wa More

by lovejohn0712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Rivas, Greg Rodriguez, Chris Delgado
Nov 06, 2018 -

Mike Shaw Toyota responded

Thank you for the Great Review!

October 31, 2018

October 18 I own a car I bought at this dealership. They have serviced that car from the very beginning. That car is still mine but I drive it less. I decided to More

by aubie_727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 06, 2018 -

Mike Shaw Toyota responded

Car washes are free with any service performed here at the dealership. Please request this at the first contact with your adviser while getting your vehicle serviced. Some Customers want the wash, while others decline. We owe you a car wash, come see me, my name is Martin, and we will get you a free car wash and vacuum. Thanks!

October 31, 2018

Awsome Very pleasant expeirance will come back to buy and refer new costumer for Greg Rodriguez was a lot of help and will by from him again More

by zuly0115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg rodriguez
Nov 06, 2018 -

Mike Shaw Toyota responded

Thank you for a wonderful review!

October 30, 2018

Staff works together to get you the car you want. We purchased a vehicle last year from Mike Shaw, so there was no question we would return this year in search of another. Jerry Garcia was our sales More

by WMHERRERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny, Jerry Garcia
Nov 06, 2018 -

Mike Shaw Toyota responded

Thank you for the Great Review.

October 30, 2018

Good informative visit Friendly service, even though I decided to hold off on getting a car, the service I received was excellent. No one pushed me to purchase a car, and wh More

by vickyrodriguez78362
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I honestly cannot remember his name but everyone was friendly
Nov 06, 2018 -

Mike Shaw Toyota responded

Thank you for the Review.

October 29, 2018

Service Advisor Not Knowledgable J. Garza I received a 5 year Anniversary Coupon for an oil change. I should of been advised that I would be charged the difference. Mr. Garza never explained t More

by mklozano1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
J. Garza Advisor, and Mr. Barlow
Oct 30, 2018 -

Mike Shaw Toyota responded

Thank you for bringing this to our attention. We apologize that your service experience was unpleasant. We would like an opportunity to fix this and to earn your business, please contact Martin at (361) 793-1267. We look forward to speaking with you.

October 29, 2018

Purchase of new car We purchased a new car. Sales people Marcos and Mario were very helpful and friendly. Answered all our questions and made sure we happy with our pu More

by DPLDFEGES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos
Oct 30, 2018 -

Mike Shaw Toyota responded

Thank you for the Great Review!

October 29, 2018

Easiest purchase ever I knew exactly what I wanted and what I was able to afford. I spoke to sales person and he found me what’s i was looking for right away. Everyone at More

by gina.coastalhhc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geno Edwards
Oct 30, 2018 -

Mike Shaw Toyota responded

Thank you for the Great Review!

October 29, 2018

Awesome service Everytime Service is always so good I want my next car to be a Toyota. Great communication with customer and clarity. Make sure you get your service done here e More

by mckaughanmike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier in service, five stars, Geno Edwards, Anthony Johnson
Oct 30, 2018 -

Mike Shaw Toyota responded

Thank you for the Great Review!

October 26, 2018

Excellent to deal with Victor was super to deal with. I felt very comfortable dealing with him. He advocates for the buyer, is responsive, addresses concerns, and works fo More

by johntort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Brewer, Victor Espindola
Oct 30, 2018 -

Mike Shaw Toyota responded

Thank you for the Great Review!

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