Mike Shaw Toyota

Great experience Salesmen Jose was very knowledgeable and professional. Very friendly relaxing atmosphere. Definitely made me safe in my purchase and not pushy or tal Salesmen Jose was very knowledgeable and professional. Very friendly relaxing atmosphere. Definitely made me safe in my purchase and not pushy or talked into purchase. More

New car purchase Easy and stress free working with Victor and AJ. I would recommend this dealership for anyone buying a New or used Toyota. My daughter loves her new c Easy and stress free working with Victor and AJ. I would recommend this dealership for anyone buying a New or used Toyota. My daughter loves her new car. More

Not great After oil change no one reset my odometer and I had to go looking for someone who would fix it. That was not good because I don't know how to read ver After oil change no one reset my odometer and I had to go looking for someone who would fix it. That was not good because I don't know how to read very well. More

poor workmanship I have been in twice. The first visit took over 15 minutes before someone would look at my car. The car wash was a joke. The car was wet, but definate I have been in twice. The first visit took over 15 minutes before someone would look at my car. The car wash was a joke. The car was wet, but definately not clean. I took it in at 5,000 miles for the tire rotation. the light indicating low air pressure was on and when I left it was still on. I think they are just lazy and don't do any more than what's required. More

Very Satisfied Greg is a great salesman. I enjoyed dealing with him. Would come back. I would encourage my friends to buy from Greg. I really like my new car! Greg is a great salesman. I enjoyed dealing with him. Would come back. I would encourage my friends to buy from Greg. I really like my new car! More

Awesome sales but service sank the ship Working with Anthony Johnson was absolutely awesome when I bought my dream car. He made it happen when I didn't think that it would. Honestly I didn' Working with Anthony Johnson was absolutely awesome when I bought my dream car. He made it happen when I didn't think that it would. Honestly I didn't have such great credit but Anthony got me the car of my dreams and I was super excited. He made the price work for me and we got the deal done. Abel absolutely helped here's where the problem happened my dream car turned into a nightmare car. Once it was out of Anthony and Abel's hands it went to the service department. They sold me a car that had a torque converter problem in the transmission and also it had a cracked head... The car is under warranty for powertrain and that's awesome but it makes it really hard to cash in a Powertrain warranty when it's a Chevrolet and so I have to deal with Chevrolet. I was allowed to use a rental car or rather a borrowed car from Mike Shaw the first time while we figured out what we would do the bad thing is Chevrolet didn't fix the problem as a matter of fact they kind of ignored the problem and had my car for a month. Meanwhile I'm still making payments on this dream car. I get it back it still has problems and Mike Shaw says that I have to go with Chevrolet from now on. Chevrolet will only let me borrow a car for 3 days after that I have to have a rental they will only rent me a car for 4 days on their dime and then it's on me while I still make my car payment. I don't know what I'm supposed to do I can't make a payment and rent a car also and I don't know what to do I don't trust the Chevy dealership anymore that I worked with so now I have to go to a new one. And not such a big deal but it definitely does well my mind now that so many other things have happened I do have to mention that in the service department when they detailed my car and they waxed it for the first time before I left they left massive swirl marks on that card that still have not come out to this day I have only had my car since May 2018 it's only November 2018 and I have had nothing but problems with my 2017 Camaro I would totally buy from my show again but I'm really bummed about their service department. But AJ and Abel Rock so they really do a great job in sales. More

Better than other dealers Rifat at service was very helpful. Took in my truck for a transmission flush. After doing some research, I learned a local dealer was offering a 4 hr Rifat at service was very helpful. Took in my truck for a transmission flush. After doing some research, I learned a local dealer was offering a 4 hr job in 45 minutes. That made me nervous. So I drove to Mike Shaw and had it serviced there instead. Truck was out about 30 minutes earlier. Got a shuttle to a place for lunch. Thanks Mike Shaw Toyota. More

Mike Shaw Toyota Service Your service department employees are extremely personable. Prompt and thorough service! Technician greeted me upon arrival and attended to my vehicl Your service department employees are extremely personable. Prompt and thorough service! Technician greeted me upon arrival and attended to my vehicle immediately. Service was completed within the promised time. More

Great Service Very friendly and good costumer service. We’re prompt in serving my car. Made me feel comfortable being in the dealership!! At the end explained well Very friendly and good costumer service. We’re prompt in serving my car. Made me feel comfortable being in the dealership!! At the end explained well what they did to my car. More

45k Tundra Maintenance Today’s visit went very well along with a friendly staff in the service department. Rifat was able to accommodate my vehicle for service quickly and u Today’s visit went very well along with a friendly staff in the service department. Rifat was able to accommodate my vehicle for service quickly and updated all of my information for the next service visit. Happy Thanksgiving to all !!! More