Mike Ward INFINITI

Great Experience - Buying I searched for a used car and dealt with many car sales places and this was by far the best one! Which is why i purchased my car from Mike Ward Infin I searched for a used car and dealt with many car sales places and this was by far the best one! Which is why i purchased my car from Mike Ward Infiniti More

Rance Like We could not have been more pleased with our experience. Rance understood what we needed from the very beginning and helped in every way he could, ev We could not have been more pleased with our experience. Rance understood what we needed from the very beginning and helped in every way he could, even when he was not in the office. He let us drive the car enough to know if worked for our lifestyle and could not have been more helpful. Everyone at Mike Ward Infiniti was wonderful to work with (Josh, Joe, Peter and Alexis), it was a very pleasant experience - Thank you! More

Pure Luxury I've had a great experience with Mike Ward Infiniti. I'm on my THIRD QX56 and love the car. The car, the dealership and the service is all about lux I've had a great experience with Mike Ward Infiniti. I'm on my THIRD QX56 and love the car. The car, the dealership and the service is all about luxury and taking care of their customers. The customer service is excellent. They even have a valet service to pick up and deliver my car when it is time to come in for maintenance. Rance Like is a great sales person; honest and trustworthy. More

Excellent service from Mike Ward and Rance Like aro Mike Ward infinite what can I say. They have great service great personnel Rance and Arend a.nd the whole staff. Always able to answer all question a Mike Ward infinite what can I say. They have great service great personnel Rance and Arend a.nd the whole staff. Always able to answer all question and get all taken care of More

Best Experience purchasing a vehicle This was by far the best experience I have ever had at a dealership. Chad McCaffrey was extremely responsive from his initial email, concise answers a This was by far the best experience I have ever had at a dealership. Chad McCaffrey was extremely responsive from his initial email, concise answers and honest, to the point service. I had the opportunity to meet and speak with Mike Ward himself standing outside. The staff is pleasant and genuine in being pleased to assist you. The purchasing experience was without pressure. I highly recommend this dealership. More

Great Salesman Actually, I purchased a pre-owned Infinity G35 from Mike Ward several years ago and went back when I was looking for a Christmas present for my wife. Actually, I purchased a pre-owned Infinity G35 from Mike Ward several years ago and went back when I was looking for a Christmas present for my wife. This is where I met Rance LIke for the first time. He guided me to the purchase of a pre-owned Lexus RX350. The car I ended up with was the perfect car for my wife who wanted an SUV. The best part of the purchase, however, was Rance and how he handled the entire process, including Christmas eve delivery with a huge red bow to top off the surprise. Since, I have had numerous occasions to deal with Rance and he is without peer in the sales and support world of automobiles. Mike Ward is a five-star Infinity dealer and Rance Like rates an even higher rating! More

Rance Like makes car shopping enjoyable! I would like to personally thank Mike Ward Infiniti and the amazing staff that they have. My fiance and I had not thought of purchasing an Infiniti, b I would like to personally thank Mike Ward Infiniti and the amazing staff that they have. My fiance and I had not thought of purchasing an Infiniti, but sure glad we did. Our vehicle was damaged beyond repair due to a recent hail storm and we were in need of a suitable replacement. We had undergone the process of looking at vehicles at several dealerships online and we had narrowed the results down to a few vehicles at 6 different locations. Mike Ward Infiniti was the 4th on the list and ended up being the last. Rance Like was the sales person that assisted in the process. Every dealership I had visited, were not of the caliber of service you will receive at Mike Ward. Rance showed me several vehicles, but had pointed out one vehicle in the very beginning because of the excellent value. After looking at all of the other vehicles, Rance was right on the money! Immediately after seeing the vehicle, I knew this was the one. The vehicle was a 2006 Infiniti m35x. Rance further impressed me with allowing me to have the car overnight, so that my fiance would have a chance to look at it since it would be for her. My fiance was stuck on a Nissan Rogue, but since I drive a BMW I wanted her to see how a luxury car would change her mind. I had visited a dealership just before visiting Mike Ward and had a BMW on hold until my fiance could get there after work. I had informed Rance of this and he was very accommodating. My fiance met me at Mike Ward and Rance was amazingly friendly. He had pulled the Infiniti and the Rogue up front for my fiance to look at side-by-side. As soon as my fiance saw the Rogue she knew that she wanted something more luxurious. Then she sat in the Infiniti and test drove it. She fell in love with the car, but I informed her that she still had one more vehicle to look at. Rance said that he would wait for us in case we decided to come back. So, I took her over to the other dealership and within less than 5 minutes we returned to see Rance. Rance sat us down in his office and worked out a great deal for us. He even took care of some minor issues with the vehicle at no-cost. He was able to get us a great rate and a great price to include a warranty. He had the finance manager pre-work the contract so that our time there would be minimul. While we were filling out paperwork, Rance had the vehicle fully detailed and sitting up front again for us. The amazing experience continued the next day. I had received a phone call from Rance and informed me that he was able to get our interest rate cut in half and that our payments would now be very close to what we were previously paying. Outstanding! I am sure I am no different than any other person on the thoughts and feelings of having to shop for a vehicle. It is completely dreaded and would rather do just about anything else. Rance changed my fiance's and my outlook forever. All the questions that you ask as to why can't a dealership do this or why can't the sales person be more like this was answered. He was a true blessing! Thank you Rance! No matter what type of vehicle you may be looking for, do yourself a favor and go to Mike Ward Infiniti first. Ask for Rance or any of the other wonderful people that work there and you will be glad you did. You will save time, money, and most of all a headache. From the moment drive into the lot, you will know you are at the right place and that you made the right choice. I will continue to recommend this establishment to each person I know that is in the market for a new/used vehicle. More

Rance Like is the Best! Purchased my new Infiniti from Mike Ward Infiniti in December 2012 from Rance Like. I had met Rance a couple of years earlier when I stopped at the de Purchased my new Infiniti from Mike Ward Infiniti in December 2012 from Rance Like. I had met Rance a couple of years earlier when I stopped at the dealership to look at Infiniti's. He constantly stayed in touch with me through email in a no pressure attitude, he's the reason I purchased an Infiniti and from this dealership. If your looking for an Infiniti no reason to look any further just contact Rance, very honest, stays in contact after the sell! Great Guy! Aloha Bill W. More

Mike Ward Infiniti, great salesman, Rance Like I have purchased 4 vehicles from Rance Like at Mike Ward Infiniti, and I came back to him because, I trust him. I had very specific requirements, and I have purchased 4 vehicles from Rance Like at Mike Ward Infiniti, and I came back to him because, I trust him. I had very specific requirements, and I was attempting to determine what the best car was for me. I had a little time before I traded my car in, and I was trying to decide if another Infiniti was the way to go and I was determined that I would find it myself. I looked at and test drove used and new vehicles both domestic and foreign at other dealerships. The difference between Rance Like and specifically, the way that Mike Wards Dealership works as it relates to test drives was great, they let you "drive the car". If I heard from one more salesman at those other dealers that they could find me any vehicle that I wanted and that their price was the best, I was going to scream. I wasn't finding the right car, and I returned to Rance at Mike Wards and learned that he had an EX vehicle shipped in that was suited for my physical and financial needs. When he showed me this vehicle, I was sold; Chad Benoit (the Sales Manager) became involved in the negotiation and was both professional and low key. I had secured my own financing prior to my search, but I ended up financing through MW Infiniti as they had better financing. The purchase was made and I bought this car from that dealership because of Rance Like who determined my needs before, I did. The entire process all the way down to working with the service department was exceptional; Arend Macinko assisted me with a syncing concern on my phone, one day when Rance wasn't in and he took the time to help even though I had no appointment, Robert Shoemaker has also been very helpful too. Everyone at this dealership has been easy to work with. Thanks Mike for hiring the exceptional caliber staff and running your dealership the way that you do. More

Used car for my daughter I went out looking for a car for my daughter with a little dread. The process of finding and buying the right used car is certainly life lesson, and I I went out looking for a car for my daughter with a little dread. The process of finding and buying the right used car is certainly life lesson, and I wanted pass this along to my daughter. We stopped at Mike Ward Infiniti on weekday evening, and were greeted by Rance Like. He listened to the kind of vehicle I was looking for my daughter to drive. He carefully took notes, and asked questions to clarify details of what was, or wasn't, important in the vehicle. He showed us several different vehicles to choose from, and even let my daughter test drive each one she was interested in. My daughter zeroed in on a Nissan Altima that gave her all she wanted in her first vehicle. And the price was the easiest part of the whole transaction, without the grinding pressure tactics used by other dealers I had dealt with in the past. This made a great example of how to be treated when buying a car for my daughter and myself. She has a car she can afford, I know its been safety inspected and can feel at ease when she's driving a safe and reliable car at college next year. My experience was above normal, I felt compelled to let people know of the best car buying experience I had, from Rance Like and the people at Mike Ward Infiniti More