When buying a used car, you have to remember all dealers have to meet their (profit) margins, which makes some (more than others) really stubborn when negotiating price. Especially a facility like this - super posh and many employees which all need to be paid. I bought a 2012 Jeep Grand Cherokee Overland Edition with 83k miles for $15,600. I noticed a significant fluid leak which their on-site mechanic priced at $931 for repair, significant hail damage on the hood, and a faulty headlamp they priced at $180. Another fluid leak was later discovered which cost $506 to repair. They wanted $16k for the car, so only discounted $400 for roughly $4,000 in needed repairs including the hail damage. That's about the size of their margin so somewhat expected, but considering they probably only gave the previous owner half the sales price, it bordered on a swindle. And the $789 price tag for "Seller Handling" is highest I've seen, and should have been waved since I had all cash. This is all typical when dealing with an auto dealership, so Mike Ward Infiniti on Lucent Court in Highlands Ranch is nothing special. It's a nice car and I like it, but worth $20k in the end; NOT sure about that. I emailed Mike Ward at his personal email address about all this, including sending a car off his lot with a faulty headlamp. He actually has a presence there, but he never responded. He did send me a water bottle and some stale brownies though.
The salesman Daniel Garza was great. Really a pleasure to meet and work with, and I highly recommend Daniel. I'm sure he did the best he could for me with management without cutting too much into his share.