Mike Ward INFINITI

Outstanding Experience From the first contact via internet, to communication by phone and finally in person on a used vehicle, my salesman, C.J. was very professional and pl From the first contact via internet, to communication by phone and finally in person on a used vehicle, my salesman, C.J. was very professional and pleasant. The dealership's other personnel were also friendly and the facility is amazing. Purchasing a vehicle is a big decision and there was no pressure and the time spent was minimal and expedited in a timely manner. Even though my purchase was not an Infiniti, my overall experience was outstanding. More

Special delivery Very pleased with my option to buy from Mike Ward. We never even had to set foot in the dealership. We have a very busy schedule and could not arrange Very pleased with my option to buy from Mike Ward. We never even had to set foot in the dealership. We have a very busy schedule and could not arrange a time to go pick up my new car. The dealership was very versed in using electronic communication. Chad and Peter followed up promptly on emails and texts. After talking over the phone, they were able to locate the exact QX80 model we wanted. After it arrived, they arranged to have the tinting the windows and having a clear bra applied. They then, made the 280 mile trip to Casper, WY and delivered it to its new family. Only one other dealership (in SLC), seemed to really want our business. Thanks for being patient while we decided what we wanted! More

We purchased a Kia Borrego from Chad McCaffrey on 3/20/2014. We also had a terrific experience with Josh in Financing. If you're shopping for a vehicle, this should be your first stop. We enjoyed 3/20/2014. We also had a terrific experience with Josh in Financing. If you're shopping for a vehicle, this should be your first stop. We enjoyed the friendly, professional team at this beautiful dealership. Thank you for everything...we are thrilled with our purchase! More

I usually hate the idea of purchasing a car from dealerships ... especially when that includes my 6 1/2 month pregnant belly and two toddlers. That just sounds like a disaster. But honestly, Mike Wa dealerships ... especially when that includes my 6 1/2 month pregnant belly and two toddlers. That just sounds like a disaster. But honestly, Mike Ward Infiniti was so fantastic to work with, so helpful and awesome with my kiddos. We weren't expecting to actually purchase a car that evening, but everything fell into place and the team there (especially Chad) were so accommodating with our whole family being there, that we just didn't want to work with anyone else. And parents - this place is super kid friendly, they even have a kids room in the lounge in the back with snacks and drinks. We not only love our Honda Odyssey we bought, but we will always want to work with them again. Thank you Chad and thank you to all of the Mike Ward Infiniti team that took care of us that night! More

Chad McCaffrey found us the perfect vehicle and the best financing available anywhere! Extremely professional! Thank you for a great auto buying experience! Customers for life! financing available anywhere! Extremely professional! Thank you for a great auto buying experience! Customers for life! More

I have worked with many dealerships in the past and have to admit that my experience with Chad McCaffrey and Mike Ward Infiniti is far and above the best experience to date. From my initial call, in person to admit that my experience with Chad McCaffrey and Mike Ward Infiniti is far and above the best experience to date. From my initial call, in person meeting, test drive and follow up visit with the Mike Ward service department the next day, all contact with the Mike Ward team has been pleasant, respectful and truly a “non-pressure” experience. Chad McCaffrey is knowledgably about the Infiniti product and was very patient through my decision process. Chad answered all questions asked and was very upfront with all answers. I will absolutely recommend Chad and the Mike Ward Infiniti team to anyone interested in purchasing a car. Thank you very much for all that you do. I will be back!! More

Professional, efficient and smooth process from the first email to the purchase of the Car. Lovely Inifiniti FX37!!! Love it! Thanks guys the experience was awesome! email to the purchase of the Car. Lovely Inifiniti FX37!!! Love it! Thanks guys the experience was awesome! More

I would not recommend the dealership because I typically do not recommend retail stores. If someone asks, I will share my experience (it was good). Overall, Chad did a great job of helping me find and p do not recommend retail stores. If someone asks, I will share my experience (it was good). Overall, Chad did a great job of helping me find and purchase the car. He was able to get to a price i could live with, and you would make money on. Also, I had to re-enter the vehicle brand purchased each time I went to fix some other error. Recommend fixing that. More

I used the internet service and received a response very quickly without feeling suffocated like some other dealerships. Chad McCaffrey immediately knew who I was when I contacted him and knew which car I w quickly without feeling suffocated like some other dealerships. Chad McCaffrey immediately knew who I was when I contacted him and knew which car I was interested in. I appreciated the no nonsense approach and was able to minimize my time to only two hours. Overall, great transaction and experience. More

They say there goal is, "To provide the highest level of Truly Exceptional service." I can say that is exactly what I got from the very moment I was contact by Chad McCaffery and I submitted an onl level of Truly Exceptional service." I can say that is exactly what I got from the very moment I was contact by Chad McCaffery and I submitted an online request to look at a 2008 QX56. Chad promptly emailed and called me back, allowed my family and I to test drive the vehicle without him so we could experience it they way we normally would, did not pressure us in any way, helped me get the best price for our trade-in and made us all feel comfortable throughout the entire process. Between my wife and I, we have bought at least 12 new and used cars throughout the years and we both agreed that this was far and away the best experience we have ever had buying a car. Even the service department guys were awesome to deal with. At the end of the process Mike Ward himself came by to see how we were doing and talk to us for a bit. Great place and great people. They said they do it this way so that you come back in the future for your car buying needs and we will definitely be back when the time comes! Thanks again Chad and crew! More