Mike Ward INFINITI

I have worked with many dealerships in the past and have to admit that my experience with Chad McCaffrey and Mike Ward Infiniti is far and above the best experience to date. From my initial call, in person to admit that my experience with Chad McCaffrey and Mike Ward Infiniti is far and above the best experience to date. From my initial call, in person meeting, test drive and follow up visit with the Mike Ward service department the next day, all contact with the Mike Ward team has been pleasant, respectful and truly a “non-pressure” experience. Chad McCaffrey is knowledgably about the Infiniti product and was very patient through my decision process. Chad answered all questions asked and was very upfront with all answers. I will absolutely recommend Chad and the Mike Ward Infiniti team to anyone interested in purchasing a car. Thank you very much for all that you do. I will be back!! More

Professional, efficient and smooth process from the first email to the purchase of the Car. Lovely Inifiniti FX37!!! Love it! Thanks guys the experience was awesome! email to the purchase of the Car. Lovely Inifiniti FX37!!! Love it! Thanks guys the experience was awesome! More

I would not recommend the dealership because I typically do not recommend retail stores. If someone asks, I will share my experience (it was good). Overall, Chad did a great job of helping me find and p do not recommend retail stores. If someone asks, I will share my experience (it was good). Overall, Chad did a great job of helping me find and purchase the car. He was able to get to a price i could live with, and you would make money on. Also, I had to re-enter the vehicle brand purchased each time I went to fix some other error. Recommend fixing that. More

I used the internet service and received a response very quickly without feeling suffocated like some other dealerships. Chad McCaffrey immediately knew who I was when I contacted him and knew which car I w quickly without feeling suffocated like some other dealerships. Chad McCaffrey immediately knew who I was when I contacted him and knew which car I was interested in. I appreciated the no nonsense approach and was able to minimize my time to only two hours. Overall, great transaction and experience. More

They say there goal is, "To provide the highest level of Truly Exceptional service." I can say that is exactly what I got from the very moment I was contact by Chad McCaffery and I submitted an onl level of Truly Exceptional service." I can say that is exactly what I got from the very moment I was contact by Chad McCaffery and I submitted an online request to look at a 2008 QX56. Chad promptly emailed and called me back, allowed my family and I to test drive the vehicle without him so we could experience it they way we normally would, did not pressure us in any way, helped me get the best price for our trade-in and made us all feel comfortable throughout the entire process. Between my wife and I, we have bought at least 12 new and used cars throughout the years and we both agreed that this was far and away the best experience we have ever had buying a car. Even the service department guys were awesome to deal with. At the end of the process Mike Ward himself came by to see how we were doing and talk to us for a bit. Great place and great people. They said they do it this way so that you come back in the future for your car buying needs and we will definitely be back when the time comes! Thanks again Chad and crew! More

Rance and Mike are the greatest. I couldn't have asked for 2 nicer gentlemen. Love them both. Thank you very much for all you hard work. Also thank you very much Arendt for all his hard work in k asked for 2 nicer gentlemen. Love them both. Thank you very much for all you hard work. Also thank you very much Arendt for all his hard work in keeping vehicles serviced. Thank everyone. Thank you all for putting up with me More

I had contacted infiniti dealership because I was unsure of what car was best for me and my daily life. Cj Ibarra worked with me on what car would suite me best. We found the perfect fit for me. Thank you s of what car was best for me and my daily life. Cj Ibarra worked with me on what car would suite me best. We found the perfect fit for me. Thank you so much. I would recommend this dealership. More

Excellent expierence purchasing a new Infiniti, fast and friendly service thru CJ Ibarra. Easy pricing and quick sign and drive process - taking about 1 hour. friendly service thru CJ Ibarra. Easy pricing and quick sign and drive process - taking about 1 hour. More

CJ Ibarra and Joseph in finance were the most pleasant professionals to work with. I will consider working with JC again in the future. Even the salesman that did not assist in my sale was a professiona professionals to work with. I will consider working with JC again in the future. Even the salesman that did not assist in my sale was a professional during our casual conversations. I will visit Mike Ward Infiniti again. More

I purchased a used Lexus from their dealership and it was everything that I hoped for. I'm from Wisconsin, and I appreciated how they emailed me a realtime video of the car inside and out. No other dealers everything that I hoped for. I'm from Wisconsin, and I appreciated how they emailed me a realtime video of the car inside and out. No other dealership would do that. Buying a car across the country can be stressful due to the fact that I do not see or test drive the car up front before negotiating, but they were honest about everything. They were also negotiable with the price. Other dealerships stood firm on their advertised prices. Reading some of the negative reviews online from other people, I found it hard to believe that they were talking about the same dealership because Mike Ward Infiniti was extremely professional with everything. I would highly recommend them to anyone interested in one of their cars. More