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Mike Ward INFINITI - Service Center
Highlands Ranch, CO
31 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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31 Reviews of Mike Ward INFINITI - Service Center
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June 30, 2022
Mike Ward Infiniti is a fabulous dealership and their service department is wonderful! Andrew is such a helpful person. It was much appreciated the time he gave to our situation. service department is wonderful! Andrew is such a helpful person. It was much appreciated the time he gave to our situation. More
by dlelliott22
Employees Worked With
Andrew Alves
Helpful June 29, 2022
Infiniti makes a great car, that is a given. But what is special about Mike Ward Infinity is the level of service you get for that car. There is no better service department that I have ever e But what is special about Mike Ward Infinity is the level of service you get for that car. There is no better service department that I have ever encountered than this one. Well done. More
by charlesbrayton
Employees Worked With
Arend Macinko, Chris Garcia, Oscar Hernandez
May 10, 2022
My experience with Mike Ward Infiniti is always awesome and this visit was no exception. I drive 60 miles to bring my car in for service because I know they will take such good care of my car! I have been and this visit was no exception. I drive 60 miles to bring my car in for service because I know they will take such good care of my car! I have been using Mike Ward Infiniti since I bought my car from them in July, 2009! They have a wonderful service department. More
by Diane
Employees Worked With
Arend Macinko
April 08, 2022
I narrowed it down to two Infiniti dealerships and after phone calls and f-2-f conversations I selected Mike Ward to purchase and provide services support for our QX50 Edition 30. phone calls and f-2-f conversations I selected Mike Ward to purchase and provide services support for our QX50 Edition 30. More
by JJ
Employees Worked With
Andrew
January 29, 2022
Taking in you car is typically unpleasant however, I have recieved nothing but consistent, excellent service at Mike Ward. The service team is so accommodating, helpful and transparent about findings and cos recieved nothing but consistent, excellent service at Mike Ward. The service team is so accommodating, helpful and transparent about findings and cost. Very impressed! More
by TriciaA
Employees Worked With
Keegan, Oscar and Andrew
November 06, 2021
Does not communicate status while you wait; grossly over chargers for service when done; suggested I walk across the highway if I want to go to restaurant as I waited over 3 hours to the find out the vehicl chargers for service when done; suggested I walk across the highway if I want to go to restaurant as I waited over 3 hours to the find out the vehicle wouldn’t be looked at for 3 more days. More
by Andrewfilson1
Employees Worked With
Can’t rate as didn’t see any of these people
September 07, 2021
Won't offer any assistance to repair a second failed cvt in the same car. Terrible quality and terrible customer service. No transmission should fail in less than 70,000 miles. But Mike Ward Infiniti see in the same car. Terrible quality and terrible customer service. No transmission should fail in less than 70,000 miles. But Mike Ward Infiniti seems to think that is OK and OK to share the customer full price for it's replacement. More
by ron
Employees Worked With
Don't remember their names, Chad Benoit
