Mile High Car Company
Colorado Springs, CO
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The extra mile, without a doubt! JEFF JACKSON, Service Advisor (AND a well experienced technician) at Mile High Car Company, went the extra mile for me and my BEAUTIFUL Chrystler 300C JEFF JACKSON, Service Advisor (AND a well experienced technician) at Mile High Car Company, went the extra mile for me and my BEAUTIFUL Chrystler 300C! JOSH and ZACK, in the sales department, got me a smokin' deal on it the day before. I bought it with the 22", dish rims it had on it, but soon found a bad shimmy on the highway throughout the car. I had already scheduled an appointment with the service department earlier that morning for a few other issues, but with this shimmy I'd just discovered on the way to work, I just HAD to have it taken care of as soon as possible. I returned to Mile High as soon as I could to see what my options were. I knew they were busy, and I knew I had an appointment in about a week, but if I could just get in for this one issue...! What JEFF JACKSON decided to do from here was nothing short of amazing customer service, even to the point of personal sacrifice! With some VERY large jobs pending on his schedule for the day, he spent the next six hours with me and my 300C, hunting down an elusive shimmy at highway speeds. At one point, he AND his crew were using two of the three lifts in their shop to troubleshoot MY problem! LOOOOONG story short, JEFF JACKSON spent his entire afternoon and evening making everything right for me! With even more help from manager/owner JOSH GUNTER, these guys not only went the extra mile and resolved my problem, they went ABOVE AND BEYOND! When it comes to customer service and making it right, I've never experienced this level of perseverance, professionalism, and dedication anywhere else! I've already told everyone I know about my experience, and now I've told you! Next time you need dependable service, and a technician you can trust, head over to Mile High and ask for JEFF JACKSON! More
Service Call Jeff at the service center went over the top to make us feel taken care of. He brought back some confidence we were struggling with from previous enc Jeff at the service center went over the top to make us feel taken care of. He brought back some confidence we were struggling with from previous encounters on trying to get a car fixed since we bought it. So far the company has kept their word and doing all they can to take care of our purchase with them. We are very pleased that they care about integrity. More
Great Buying Experience I had a great buying experience at Mile High recently. I was listened to, taken care of and bought a great used vehicle. There was a flaw which they I had a great buying experience at Mile High recently. I was listened to, taken care of and bought a great used vehicle. There was a flaw which they promised to fix and they did in a timely manner with minimum hassle. This dealership gets it. No bait and switch, good cars, friendly staff, just the way I like it. My son bought a car here too, the same day. Excellent all the way around. More
Jeff rocks! Had a slight issue with my suzuki. Jeff took the initiative to get my car fixed. He did very well to get the job done. Great guy in customer service. Had a slight issue with my suzuki. Jeff took the initiative to get my car fixed. He did very well to get the job done. Great guy in customer service. Highly recommended! More
Service Center I had a small issue with my car when i bought it. I was told to wait a bit to get it fixed. It took around 6 months to get back in. when I went back i I had a small issue with my car when i bought it. I was told to wait a bit to get it fixed. It took around 6 months to get back in. when I went back in to get the issue fixed I was informed that I had waited to long even though they didn't want to fix the issue during the winter. Jeff in the service department worked very well with me to finally get my part fixed under the warranty. I would recommend working with Jeff anytime. More
Helpful and friendly service This dealership has been very helpful in all of my service issues. Moving to a new place, it was refreshing to find a service department that was so w This dealership has been very helpful in all of my service issues. Moving to a new place, it was refreshing to find a service department that was so willing to help. I worked with Jeff when my brakes needed to be replaced and he was great at explaining what needed to be done and keeping me updated on the cost. I will definitely keep coming back and suggest this dealership to others! More
patsy Kyle and Will was awesome. They both helped me with my new car. I would like to thank them for helping me. Thank you guys Kyle and Will was awesome. They both helped me with my new car. I would like to thank them for helping me. Thank you guys More
Professional, reliable service My 1971 food truck actually broke down across the street from Mile High. The professionals there helped me move it into their service center, and the My 1971 food truck actually broke down across the street from Mile High. The professionals there helped me move it into their service center, and then they fixed the problems that another garage had been unable to handle. I've since trusted them with the maintenance of our business fleet, and they've never let us down, with reliable service and good pricing. The employees here really go above and beyond for their customers. More
Mile High came to the rescue!!! I was in the market for a vehicle in the worst. I began searchin online for dealerships that would work with me considering my financial situation at I was in the market for a vehicle in the worst. I began searchin online for dealerships that would work with me considering my financial situation at the time. I saw Mile High Car Company's ad and made contact. I immediately was contacted by Richard who seemed eager to help me out. After having gone to the dealership, I found that most of the staff was very friendly and made me feel comofrtable enough to attempt to work a deal on a vehicle puchase. It took a few days but I wa able to drive away with 2012 Jeep Liberty. I TOTALLY love this vehicle. I did wind up having some issues with several days after the purchase but the when I borught it back the service deaprtment was amazing in getting the problem solved that day and I was back on the road. The staff seemed eager to help every customer that walked through the door. The service department is top notch and INCREDIBLY awesome! Thanks Mile High Car Company!!!! More
Coin holder replacement After I removed a cell phone holder from the dash of our 2009 Ford F150 there was a hold left in the dash. Jeff call the local Ford parts department After I removed a cell phone holder from the dash of our 2009 Ford F150 there was a hold left in the dash. Jeff call the local Ford parts department and ordered the correct part to fill in the hole. More

