Milford Mitsubishi
Milford, CT
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I would not recommend this dealership because of the sales agents/Manager Michael and Dave they are crooks and racist as they try to push you to sign documents without reading and when asked to clarify, sales agents/Manager Michael and Dave they are crooks and racist as they try to push you to sign documents without reading and when asked to clarify, they get an attitude. For a 3+ hour visit, they didn't even offer a bottle of water. Treated people of my color like garbage. If it wasn't for salesperson Jacob and Jimmie who were expectational and really went above and beyond to accommodate my request, inquires and comfortability. So disappointed as everyone tries to scam you out of your hard-earned money!!!! More
I would not recommend Milford Mitsubishi. We were looking to buy a car, we had a few must haves ( Car Play and adaptive cruise control). We found a Cadillac XT6 on CarGurus that checked all t We were looking to buy a car, we had a few must haves ( Car Play and adaptive cruise control). We found a Cadillac XT6 on CarGurus that checked all the boxes. We went to test drive and asked our salesmen if the car had adaptive cruise control and he told us yes. We purchased the car, when we got the car home we could not get the cruise to work. We called back and our salesman told us to come by and he will show us how it works. He take the car out alone and came back and send he has the adaptive cruise figured out. We went for a text drive, and the adaptive cruise did not work. he made an appointment with their service department to fix it or send it out to Cadillac. A few days later serviced call and send the car was NOT equipped with adaptive cruise control. When we called back, they said they are nor responsible for errors or omission, even though we asked if the car was equipped. They were going to ask the GM to see what can be done, its been two weeks and no call back. Beware when buying a car from this place. More
Beware. I purchased a car here. Process was smooth until I got home and looked through some of the documents. Here is a list of the items/fees that were a I purchased a car here. Process was smooth until I got home and looked through some of the documents. Here is a list of the items/fees that were added that I was unaware of and never asked for; Protective VSC - $2,995 Protective Tire and Wheel - $744 Protective Paint and Fabric - $3,190 Protective Etch/Theft - $449 Over $7,000 in unwanted items. These were in addition to the $899 document fee. If I was aware of these I would never have moved forward with buying the car. I was able to cancel the Protective VSC after a hassle, but I cannot cancel the other items. Also the salesperson never responded to my questions. I felt taken advantage of. Check everything before you sign! Do not trust people. Better to go elsewhere. More
Very welcoming staff, store is brand new , we did not purchase just yet, still working things out , but we are very close to making a deal, purchase just yet, still working things out , but we are very close to making a deal, More
I was in there opening week. Staff is all so friendly and accommodating. The building is so nice. Great selection of cars to choose from. Already sent a friend! Staff is all so friendly and accommodating. The building is so nice. Great selection of cars to choose from. Already sent a friend! More