Milledgeville Chrysler Dodge Jeep Ram

I want everyone to know that Brad Duren the Service Director at RAM in Milledgeville, GA provides excellent customer service and cares about the customer. I recently purchased a new 2022 RAM Bighorn tr Director at RAM in Milledgeville, GA provides excellent customer service and cares about the customer. I recently purchased a new 2022 RAM Bighorn truck that encountered Radio/Navigation issues. We attempted to get things corrected but we ran into some obsticales on the way to getting it fixed. Once Brad was informed he took control and made sure my issue was fixed correctly and quickly. He even went above and beyond to make sure we were happy. Brad is a prime example of how all employees in customer service jobs should treat their customers. It was a pleasure working with him and meeting him. God bless him and his excellent attitude. More

Had a great experience buying my car easy ,fast ,and comfortable .I was very impressed with the knowledge Micheal had of the cars he was showing me and answered all off my questions,which was a lot lol. comfortable .I was very impressed with the knowledge Micheal had of the cars he was showing me and answered all off my questions,which was a lot lol.Tai who works in finance went over and beyond to get me a monthly rate I was comfortable with…Thank y’all! More

Guan Dobbs was knowledgeable, helpful and most of all listened and helped us with being pushy. Dobbs was a real pleasure to work with and found us a truck that was perfect for us. Very professional listened and helped us with being pushy. Dobbs was a real pleasure to work with and found us a truck that was perfect for us. Very professional More

Great experience buying my 2022 Dodge Charger. Haley and Ben were both professional and kind. Haley and Ben were both professional and kind. More

Update: still do not have my truck back. It’s been there since January 4, 2023. That is after I waited 3 weeks for a service appointment. MAKE SURE AND READ YOUR WARRANTY. They will charge It’s been there since January 4, 2023. That is after I waited 3 weeks for a service appointment. MAKE SURE AND READ YOUR WARRANTY. They will charge you for things that are covered. That part about a rental car or loaner car is a joke. According to my warranty I am supposed to get a rental. Did I Get one? NO. Do not believe or trust anything 5 Star tells you. BUYER or OWNER BEWARE!!!! More

Everybody in the office was very nice and explained things well highly recommended and great job things well highly recommended and great job More

Beware, worst customer service ever! Had my truck for 2 weeks. Supposed to have a lifetime warranty. Giving us nothing but a hard time. Finally called the warranty people directly. They Had my truck for 2 weeks. Supposed to have a lifetime warranty. Giving us nothing but a hard time. Finally called the warranty people directly. They informed us we were covered and they were waiting on the dealer. Not the first bad experience. We have had a bad experience every visit . Avoid this dealership at all cost. More

Johnathan and Kevin were the BEST! Highly recommend them to serve your vehicle needs. They went above and beyond to assist me. Highly recommend them to serve your vehicle needs. They went above and beyond to assist me. More

Kayla and Jonathan were a huge help to get me in a new, reliable car! reliable car! More

The experience was horrible. I took both of my Dodge vehicles on for a recall on certain parts. Upon receiving my first vehicle back, they had broken my key fob and when I called I took both of my Dodge vehicles on for a recall on certain parts. Upon receiving my first vehicle back, they had broken my key fob and when I called and asked them about it and getting it replaced David brushed it off like it was nothing and told me I would have to pay for something he broke and did t let me speak to a manager. My second vehicle sat there for 4 days and he kept changing the day without any updates as to when it would be done or why it was taking so long. When asking David questions he would get quiet on the phone and not even respond to emails. This was the worst experience I have had and I was thinking about getting a new Dodge Durango from here but not now. I will travel to get a better experience and treatment that what I received and I let my friends and family know not to buy or bring their vehicles here. More