Millennium Honda

I came to this dealership to look at a 2023 Honda CR‑V and the experience was one of the most unprofessional I’ve ever had. I arrived with a verified KBB Instant Cash Offer of $5,278 for my trade‑in. Inst and the experience was one of the most unprofessional I’ve ever had. I arrived with a verified KBB Instant Cash Offer of $5,278 for my trade‑in. Instead of respecting that, the dealership tried to lowball me with a $1,500 offer nearly 70% below market value. After telling me they had good news they raised it to only $2,500 and tried to spin that as if they were doing me a favor The sales manager, Santiago Genao Abreu, then added exaggerated and unnecessary damage categories into KBB to manipulate and force the number down. Even after manipulating the inputs, the KBB value STILL came out higher than my original offer. When I pointed out the obvious Santiago became defensive dismissive, and told me, ‘you’re barely starting in this industry, you don’t know more than me.’ That’s not professionalism that’s ego and insecurity. Instead of explaining the numbers or negotiating honestly he ended the conversation with ‘have a good day’ and walked away. This dealership relies on lowball tactics manipulation, and disrespect when they can’t justify their numbers If you value transparency honesty or basic customer respect, avoid dealing with Santiago and avoid this dealership altogether More

I recently had to take my new car to the dealership to have a tire 🛞 replaced. Sue Heddy was extremely helpful with the process and dealing with the warranty company. have a tire 🛞 replaced. Sue Heddy was extremely helpful with the process and dealing with the warranty company. More

Our experience at Millennium was very smooth. Our sales agent was super helpful, friendly and efficient! Our sales agent was super helpful, friendly and efficient! More

Very happy with Edgar and Juan in helping trade in my HRV for a brand new CRV hybrid. They really worked with me to fit it into my budget. for a brand new CRV hybrid. They really worked with me to fit it into my budget. More

Service was on time and fast. No delays, friendly service team. I would definitely go back again. No delays, friendly service team. I would definitely go back again. More

WHEN I ARRIVED IT WAS NICE AND WELCOMING WITH GOOD SERVICE, OVER ALL IT WAS A GOOD EXPERIENCE SERVICE, OVER ALL IT WAS A GOOD EXPERIENCE More

The dramatic rise in cost of a simple service like an air filter replacement is outrageous. I’ve been a customer to this location for years but I assure you this is my last time getting that service or any s filter replacement is outrageous. I’ve been a customer to this location for years but I assure you this is my last time getting that service or any service done there going forward. More

Sue was very helpful and answered all my questions clearly. I didn’t expect a free car wash after my oil change, which was a nice surprise. She also informed me that my AC gas might be leaking and tol clearly. I didn’t expect a free car wash after my oil change, which was a nice surprise. She also informed me that my AC gas might be leaking and told me I can come back anytime—she will take care of it. Great service overall More

John is a very kind and personable salesman he was very efficient it was a pleasure working with him efficient it was a pleasure working with him More

Carlos was an exceptional sales person to work with. He made the entire experience smooth and seamless from start to finish. He made the entire experience smooth and seamless from start to finish. More