Millennium Honda

Franklin was very helpful. He answered my questions accurately. Deal was completed in leess than an hour. Highly recomend him and dealership. Office manager is great guy. He answered my questions accurately. Deal was completed in leess than an hour. Highly recomend him and dealership. Office manager is great guy. He came back to me after I accepted the deal with lower interest rate. This was very supring to me. More

I’ve been a customer since 2001 and continued using your dealership after I moved from the area, even though there is a Honda dealer 5 minutes from where I currently live, because of the outstanding custom dealership after I moved from the area, even though there is a Honda dealer 5 minutes from where I currently live, because of the outstanding customer service that was provided by Greg Andrews and his team. I’ve purchased 8 vehicles at Millennium and had them all serviced exclusively at the dealership. In the past couple of years the customer service has declined and I’ve been very disappointed. My last experience made my decision to no longer use this dealer for service. I made an appointment online for service and a recall. I called the service department to ask a question and was rudely told that I couldn’t schedule a recall appointment online. If this is the case then why is “recall” part of the drop down menu on the app!!! I brought the vehicle in on 1/21/25 to have the recall done ( fuel pump, 2018 CRV). I had a 7:30 am appointment and was told by the service rep it would 2-3 hours at the most. I was shocked when I happened to look out the window at 10:30 and my vehicle was just being driven into the shop. When I asked another service rep how long the recall would take to be done his reply was “you should have left it for the day”. If I was told this at the time I made the appointment I would have made plans to leave it for the day. I ended up sitting there for 5 hours with no updates from the service rep!! This is just the most recent example of my experiences there. The caring and friendliness that I had come to know and like over 24 years is gone. Loyalty means nothing today and I will be taking my business elsewhere. Jim Werner More

Devon was very helpful in getting us a great deal on my Honda CRV. I would definitely recommend customers to work with Devon Honda CRV. I would definitely recommend customers to work with Devon More

They don’t keep their word for delivering the car after servicing. I got my car 2 days later from their given date. servicing. I got my car 2 days later from their given date. More

I dealt with Jesus, He Saved me Time, money, he made the transaction super easy. I would suggest going to Honda millennium and speaking to Jesus he’s the man to go to. transaction super easy. I would suggest going to Honda millennium and speaking to Jesus he’s the man to go to. More

Very helpful and knowledgeable staff, great buying experience. Would highly recommend to anyone looking to buy experience. Would highly recommend to anyone looking to buy More

I went in without an appointment and the problem was resolved in a short amount of time. resolved in a short amount of time. More

This was my 3rd experience with the service dept The first time was a zero, the second time was a 5, and the third time was a two in the rating system. First of all, the service dept doesn't answer the first time was a zero, the second time was a 5, and the third time was a two in the rating system. First of all, the service dept doesn't answer the phone. It rings and rings and I wait awhile and call back and it rings and rings. They answer after many rings in the afternoon. It is annoying! The first time I brought my car in for 2 recalls and when I picked up my car they said they didn't have the part for one of the recalls so I had to bring my car back. If they had told me ahead of time, I would have rescheduled to do it all at once. On top of that I couldn't understand the paperwork they gave me. It was confusing and I couldn't tell if they fixed the problem or not. In addition, they wrote that they changed the oil and reset it, only it wasn't reset. It made me question if they even did it. I couldn't figure out how to reset and I called the advisor but he never called me back. The second time I went for the second recall was perfect. The car was ready fairly quickly and I could understand what was done. This last time they called me and said I needed to bring the car in again to check to see if the first recall they fixed is working. I was happy that they were checking it because I honestly did not have a good feeling that they took care of the problem. They said it would be ready in one and half to 2 hours. I said I would do things in the area and then come back. After 2 hours I tried calling to see if it was ready and once again they didn't answer the phone. I had to drive there and go inside. After 2 hours they hadn't worked on the car yet. He said it would be another 45 min to an hour. At 3 o'clock I called because I hadn't heard. We left it there at 9:45 AM. They told me the advisor will call me back and he called me back fairly quickly and finally told me the car was ready. The service center needs to respect the customer's time and answer their phones! More

Totally disorganized ! !! Although my contact Gwen was great, the only positive in the whole experience, they they had my car for two weeks for a recall and inspection! !! Although my contact Gwen was great, the only positive in the whole experience, they they had my car for two weeks for a recall and inspection! Know they are swamped with recalls but their service staff was actually telling myself and others that they "didn't know " where the cars were. Calls went un-responded to, and ironically I received two calls saying my car was ready but Gwen thankfully reached out immediately to let me know that wasn't the case. They have computers but could not schedule appointments for the recall or track car status. More

Good dealer and attention a good experience i buy in this dealer my 2cars very satisfied dealer my 2cars very satisfied More