Millennium Honda

Mark Skawinski - A real professional - Top of the Line My 2014 Honda CRV has had an intermittent issue with low speed acceleration; it hesitates rather than smoothly accelerating. The car was in once befo My 2014 Honda CRV has had an intermittent issue with low speed acceleration; it hesitates rather than smoothly accelerating. The car was in once before for this issue and it wasn't resolved. On this latest visit to the dealer, for an inspection and oil change, Mark was the representative that I dealt with. I told him that the previous acceleration problem was still happening. He took the time to listen and get a good understanding of the issue, then said that he would go over it with the technician. After the car was worked on he explained that he was with the technician when the latest "codes" were uploaded, which means that he took the time to follow my CRV through the repair process. Mark was professional, knowledgeable and sincerely focused on getting the problem resolved. He truly represent Millennium Honda very well and should be recognized for doing so. Among the reasons that I purchased this CR-V from MILLENNIUM HONDA is that my last CR-V was purchased there. I could have gone to another dealer, or even considered a different vehicle, but I have had such excellent experience with MILLENNIUM HONDA's service department personnel (Greg Andrews and Mark Skawinski to name a couple of outstanding people) that I was not going to get a vehicle anywhere else. More

Quick to schedule The service team is always available for the time you need. Shuttle service is available also which is great. Coffee available also. Mr. Andrews also The service team is always available for the time you need. Shuttle service is available also which is great. Coffee available also. Mr. Andrews also remembers you and you car which is very personable. He makes you feel like your the only person he's dealing with even when its busy. More

Thank you Mark Skawinski I gave the overall dealership rating a 2 because of Mark's wonderful service on both of my meetings with him otherwise it would receive 0 stars. In my I gave the overall dealership rating a 2 because of Mark's wonderful service on both of my meetings with him otherwise it would receive 0 stars. In my book Mark gets 5++++ A little history: I bought a brand new 2013 Honda accord EXL. William Morgan was my salesman. not only was I in the dealership for 1/2 the day, I also had to come back the next day to pick up my car. William Morgan also sold me the car $1500 above the manufacture price. He lied saying that he was giving me the best deal possible and I believed him when he worked the #'s out. I went home that night and looked over my paper work and noticed that he indeed sold me the car over priced. The next day I asked him about that he said oh it’s too late you signed the paper work everything is already done. He even tried to low ball my trade but I was able to catch that because I already knew how much my car was worth. He made me regret coming to Millennium Honda I should have gone back to Paragon Honda where I bought my first car. I vowed never again Millennium Honda. Skip ahead Millennium Honda gives 3 free oil changes for new car purchase. I brought my car in to get its routine oil change. On the 3rd time I met with Paul Mosca another crook at Millennium who said that I need the 15,000 mile services. I said sure go ahead. When checking out he told me that he was able to get me a discount on the price. I was so happy. Turns out that loser took the price of the free oil change that I still had left and applied it to the total price. I asked him before I left the shop if I still had a free oil change left in the computer. Paul Mosca assured me that there is one still there. The next time I brought my car in for service thinking that I still had 1 oil change left there was none. I had to pay out of pocket which wasn’t the problem. I just hate to be lied to by someone who is supposed to be trustworthy. Few months later my check engine light came on so I had to bring my car to Millennium that is when I met my savior Mark Skawinski He took care of me got me into a loaner car with no problem. Called me everyday to keep me updated on the status of my car. It was an easy process thanks to Mark he took care of everything. About a month or so later I brought my car back in for a regular oil change and Mark Skawinski happened to be there I went directly to him. Paul was also there he actually had the nerve to say hello to me after what he did. I just told please do not speak to me ever again you are one of the crooks here. From now on when I go to millennium Service I will always ask for Mark Skawinski He is the best and most honest that I’ve had contact with there. As long as I have my car he will be the one I go to. When he leaves so will I. More

New Car Buying Experience My salesman, Jamal Dennison, took me through this experience quickly, professionally and courteously. I never felt pressured to make a quick decision My salesman, Jamal Dennison, took me through this experience quickly, professionally and courteously. I never felt pressured to make a quick decision. When I had to return several days later to pick up some equipment, he became personally involved in the process, then took my car through the car wash (nice touch!) and finally spent additional time helping me understand features of the car that were challenging to my non-technical brain! GOOD JOB, JAMAL! More

Friendly service agent I have no issue with the service agent, he was delightful! However i noticed when i got home that my bike rack was broken and now my car does not loc I have no issue with the service agent, he was delightful! However i noticed when i got home that my bike rack was broken and now my car does not lock. My car was just fine before i brought it in. I was afraid something would go wrong bringing it in for recalls. More

Greg Andrews a Honest and Hardworking Manager I had numerous problems with a customer service representative for Millennium Honda he lied to me and had a arrogant attitude so I contacted the Bette I had numerous problems with a customer service representative for Millennium Honda he lied to me and had a arrogant attitude so I contacted the Better Business Bureau informing them of what transpired. My Andrews contact me, and since I have a magic jack we kept missing each other but he was persistent and professional in his telephone and actual service responses. He was a pleasure to deal with and more than kept his word to me since my car was actual services in less time than he said it would be. And the work was done in an excellent manner. He is a gem and I do appreciate his prompt and focused attention to this matter. I will come back to the service area because of him. The only thing that was promised to me and I didn't receive yet was a quote on a new and used Honda, but he said that would be forthcoming be the end of the day this coming Friday....and I do expect that will be so. Again, thank you for correcting a rather annoying problem. Sincerely, Michael Honigberg More

Service The reason I service my Honda Accords at Millenium is because of the Assistant Service Manager, Gregory Andrews. Greg Andrews is a professional, cour The reason I service my Honda Accords at Millenium is because of the Assistant Service Manager, Gregory Andrews. Greg Andrews is a professional, courteous, caring, and responsible individual. He takes the time to explain what repairs are needed. He returns telephone calls, and answers any questions that I have. My car is ready when he says it will be, and he calls to notify me if I had dropped it off. The excellent service and treatment received as a customer, from Greg Andrews, is the reason I service my car at Millenium. More

Service writer and mechanic In spite of having relatives in the auto repair business, I continue to use the dealer for all my service needs for my 2008 Pilot for two reasons, the In spite of having relatives in the auto repair business, I continue to use the dealer for all my service needs for my 2008 Pilot for two reasons, the Service Writer, Gregory Andrews and the Mechanic, Joseph Cardillo. Greg is professional, courteous and considerate. He exemplifies customer service. Most importantly he understands whatever mechanical problem I try to communicate and he thoroughly explains what may be the necessary repairs. He also, when necessary. follows up with me via telephone to keep me abreast of the repair/service situation. In other words, he is the best. Since I prefer to always have the same mechanic service my Honda, Joe has proven to be very knowledgeable and an excellent mechanic. He too, at my request at the time of pick up, will take the time to explain what was completed and why. Both of these gentlemen explain everything in a way that is easy to understand which gives the customer a comfort level to return in the future when needed. More

Outstanding. Courteous. Efficient. Find Mark Skawinski - little more needs to be said. He'll tell you exactly what you need to know, direct you to the shuttle signup if you live in the Find Mark Skawinski - little more needs to be said. He'll tell you exactly what you need to know, direct you to the shuttle signup if you live in the area, and if possible, have your car back to you ASAP, all while updating you on what your car needs - take his recommendations seriously, the man knows exactly what he's doing. Overall, love the service here and will definitely be returning as necessary. More

Simple oil change I have been going to this dealership for years and never experienced such poor customer service. I went in for an oil change on Thursday evening at 6 I have been going to this dealership for years and never experienced such poor customer service. I went in for an oil change on Thursday evening at 6pm with no appointment and was turned away. I walked into the office to make an appointment for the next day Friday at 12:15pm. I went on Friday and was told I would have to wait 2hours. I left and called to make another appointment for Saturday, I asked the wait time and was told 1 hour. As I continued to make the appointment the wait time escalated to 2-2 1/2 hours for an oil change. I called back to speak to the manager (Craig Orlando) left a message with no return phone call. Called again, left another message no return call. Its now Tuesday and I find myself at Hillside Honda getting an express oil change. Same express oil change advertised on your Millennium Honda's website that states 45 minutes. More