Millennium Honda - Service Center

So I bought my car over at millennium honda and loved the experience I had. So I went in for my very first oil change and was extremely excited, it being my first car. So I went in at 630 and expected with t experience I had. So I went in for my very first oil change and was extremely excited, it being my first car. So I went in at 630 and expected with the "express" oil change for it to take 1 hour maybe 1 and a half hours at most. Not only was that not true, I dealt with the people at the desk being unattentive to customers, just hanging out because management seemed not to be around. My girlfriend And I were waiting there for 3 hours and got my car back at 10 o clock. I was extremely upset along with many other customers that day, 3 & a half hours for a oil change what really went wrong. I contacted or tried to contact multiple people but it took them a week after for the GM to actually contact me. All I got was an apology and not even a explanation. Needless to say I will never be going to millenium honda for service because I can understand a long wait, but at least inform your customers that there is something going wrong. I personally witnessed the "mechanic" drive the car to the lift at 640. Horrible service and horrible waste of a night, I'll be doing my own oil changes, only reason why I went in for this oil change is because it was for free. More

Needed serpentine belt for 2005 Odyssey. Final price less than I had expected. Work was completed sooner that I had anticipated. Service advisor (Nick) was great to deal with. than I had expected. Work was completed sooner that I had anticipated. Service advisor (Nick) was great to deal with. More

Mr, Gregory Andrews was so helpful to my husband and I. The minute he was called to speak to us he listened and had empathy for us. We weren't satisfied with the service we were getting from another advise The minute he was called to speak to us he listened and had empathy for us. We weren't satisfied with the service we were getting from another adviser. I thank Mr. Gregory Andrews for his super support he gave us, He got the job done and he was very nice and caring we came for service over and over the job got done cause of his work support. We are very pleased with Mr.Andrews help. I Mr.& Mrs. Tarrant give Mr.Andrews a Service Reward 100 More

I was there on Saturday morning, and Eric was very patience and helpful on helping me on every expect. Great services, nothing to complaint, would recommend to see Eric Ellis the services advisor ve patience and helpful on helping me on every expect. Great services, nothing to complaint, would recommend to see Eric Ellis the services advisor very helpful. More

I have used the service department at Millenium Honda for the past 8 years. Eric Ellis, the service advisor, has been a great help to me and he is one of the reasons I keep returning to them. the past 8 years. Eric Ellis, the service advisor, has been a great help to me and he is one of the reasons I keep returning to them. More

John Arias and John Sciortino were extremely helpful and made us feel welcome right away. They were very friendly and knowledgeable. It was a great experience! made us feel welcome right away. They were very friendly and knowledgeable. It was a great experience! More

The service I received at Millenium Honda was great. The service representative Eric was very helpful, courteous and professional. He explained the process involved with having my car serviced and arranged service representative Eric was very helpful, courteous and professional. He explained the process involved with having my car serviced and arranged for me to have a loaner car while it was being repaired. My car was completed when promised and he delivered it to me cleaned looking like a brand new vehicle. I will definitely return to Millenium for my future servicing needs. More

Excellent, attentive, thorough service at Millennium. Very much trust Greg with our car and know we always get timely, accurate, and complete service from him. Very much trust Greg with our car and know we always get timely, accurate, and complete service from him. More

I would like to share my positive experience with Millenium Honda, and particularly, with Frank Trotta, in the service department. I had needed some repairs on my used Civic that I bought earlier thi Millenium Honda, and particularly, with Frank Trotta, in the service department. I had needed some repairs on my used Civic that I bought earlier this year from Millenium Honda and was put in touch with Frank. My experience with Frank far surpassed my expectations of quality care. He was courteous, friendly, flexible with our schedule, and a pleasure to deal with. He went above and beyond what he needed to do to satisfy the customer and for that I am grateful and recommend this dealership. Ask for Frank Trotta for excellent service. More

I bought a brand new Honda Odessey. at 8000 milles the car started having a vibration on the steering wheel due to defected rotors, I asked them to replace the rotors and they said no because they were fi car started having a vibration on the steering wheel due to defected rotors, I asked them to replace the rotors and they said no because they were fixeble.I disagree but I had no choice now the problem is back and Millenium Honda is blaming me for the problem saying that it is the way I drive.I am 53 years old and this is the tenth car I have and I never had a problem like this. when I bought the car I also bought the extention warranty so I could be covered but now they said to me that the extention warranty does not cover rotors. It is so frustrated, I do not recomend any person to buy Honda Cars at this dealer. they lie to customers and after they get their deal, you as a customer are not important to them. More