Millennium Honda - Service Center

Gregory Andrews superior customer service Gregory Andrews had delivered excellent customer service when i visited the service center for my honda civic recall. He updated me about the car, he Gregory Andrews had delivered excellent customer service when i visited the service center for my honda civic recall. He updated me about the car, he told me very accurate times to when the car will be finished. He explained exactly what they are going to do, and what was changed, and what needs to be changed. He spoke clearly and no surprises. More

Recall I came in to service my vehicle on a recall, I call the same day I received my notice and I spoke to Mark Skawinski, he has become my go to guy in the I came in to service my vehicle on a recall, I call the same day I received my notice and I spoke to Mark Skawinski, he has become my go to guy in the service dept. He told me to bring it right in and explained how long it would take. So I was provided a loaner and I was on my way. Next day he called me to pick up my vehicle. It doesn't get any better than that, reliability, efficiency and professionalism. Its good to see to that the culture in this dealership is about providing great customer service!!. Keep up the great work Mark. More

$1000 OIL CHANGE!! Brought my sons 2002 Honda in for $25 oil chg w coupon and was told it needed: a new drive belt, timing belt, had a cracked engine mount, had an oil l Brought my sons 2002 Honda in for $25 oil chg w coupon and was told it needed: a new drive belt, timing belt, had a cracked engine mount, had an oil leak, and needed the tires aligned. The service rep was insistent on the emergent repairs claiming that the car would lose control on the highway. However, according to two separate outside mechanics nothing but the oil leak was true and it was caused by the dealership not putting the plug bk when the oil was changed. The car was taken bk to Millennium to have the plug replaced and the Service Mgr scrambled to make excuses for the false repair list. He claimed most were based on the age of the car and that they had not actually been checked. He apologized profusely, repaired the oil leak, and offered a courtesy car wash. Really??!! Don't make the mistake of being manipulated by this dealership. I never write reviews but I wish someone would have written one before I went in. My advice to you is to go elsewhere as this is a dishonest dealership that doesn't care about their reputation. Good luck with that Millenium, bad service chatter travels fast! More

Excellent Greg Andrews is the best service rep you could have he is professional helpful understanding goes out of is way to help you. You are very lucky to ha Greg Andrews is the best service rep you could have he is professional helpful understanding goes out of is way to help you. You are very lucky to have him. I would bring my car back for service if it was not for Greg More

Repairs Just bought a new 2016 pilot. Love the car, but had leaked bad when it rained. Greg Andrews was my service rep. He was on top of the repair process Just bought a new 2016 pilot. Love the car, but had leaked bad when it rained. Greg Andrews was my service rep. He was on top of the repair process. Very helpful and knowledgeable. Would also like to thank David (valet) giving me a ride to the dealership. Excellent customer service. More

Excellent Service I had my Element in for routine service, as well as a problem. Greg Andrews is my service advisor. He always give good advice about my vehicle and k I had my Element in for routine service, as well as a problem. Greg Andrews is my service advisor. He always give good advice about my vehicle and keeps me informed as to the progress. Makes sure all is done on time as promised. More

Car Service My overall experience at the dealership was great. Mr. Gregory Andrews is to be highly commended for the way that he dealt with me as a customer. My overall experience at the dealership was great. Mr. Gregory Andrews is to be highly commended for the way that he dealt with me as a customer. More

Courteous and swift! "I gave this experience 5 stars because from the time you walk into the Service Department, you are greeted warmly and your needs are attended to as q "I gave this experience 5 stars because from the time you walk into the Service Department, you are greeted warmly and your needs are attended to as quickly as possible. Mr. Mosca said it would take 4 hours and in 4 hours, we were off and on our way. The waiting area has everything that you will need to make your wait time as comfortable as you need. I will make sure to come back for any needs that my SUV will need. More

Airbag/seat belt light on I went in to replace the passenger side airbag through the recall and let the rep know that my airbag/seat light goes on and off. The service rep let I went in to replace the passenger side airbag through the recall and let the rep know that my airbag/seat light goes on and off. The service rep let me know that if the light is on that the airbags would not deploy. He said that they needed to perform a test and that sometimes it is covered under the warranty, yet my car is older. They performed the test and it is covered by the Honda. So just in case, my family and I will be safe and sound when the seat belt item is replaced. Thanks to Mark's for his product knowledge, which is paramount to just being a nice person. More

Recall I brought my 2007 Honda in for the airbag recall. Gregory Andrews was very professional in expediting the repair. In under an hour I was on my way h I brought my 2007 Honda in for the airbag recall. Gregory Andrews was very professional in expediting the repair. In under an hour I was on my way home with two new airbags. I was very pleased with the service. More