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Millennium Hyundai

Hempstead, NY

3.9
556 Reviews

265 North Franklin Street

Hempstead, NY

11550

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Showing 556 reviews

August 06, 2011

Our salesman Rob was extremely knowledgeable and helpful. He took his time explaining every detail of every car we were interested in. He was patient even when we were not sure which car we liked the most. More

by alexandcharlie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Betts
August 01, 2011

I initially did a web contact with Millennium Hyundia and recieved a follow-up phone call from Darese Hayde. She was very nice, asked a few good questions and called me back when she had the car I wanted in More

by BeFitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Betts
July 29, 2011

I have a 2007 Santa Fa which I brought in for service. THe service rep Mr. Serrone had been very frienly and a pleasure to deal with. More

by dianescar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mr. Anthony Serrone
July 29, 2011

Dealing with your sales rep Mr. Robert Betts made Dealing with your sales rep Mr. Robert Betts made purchasing a new car a pleasureable experience and if it wasn't for him I do not know if I would h More

by dianescar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Robert Betts
Mar 22, 2012 -

Millennium Hyundai responded

Hi Mr. Louis Pinto, My name is ToniAnne and I manage customer service for Millennium Hyundai. I am beyond happy that you had a wonderful experience at our Hyundai dealership. We take some serious pride in customer service, from the initial greet to the actual signing of the paperwork. Rob is a fantastic employee here, and again I am very pleased about your experience & glad that you will recommend us! Feel free to contact me the next time you plan on visiting our dealership! NYAGCustomerService@AlanticAutoGroup.net

July 28, 2011

Best car buying experience of my life. EVERYONE was helpful, polite, curtious, friendly, etc. Ira, the sales man, went out of his way - literally - to help me take my Tuscon home on the same day I fir More

by jeg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ira, Steve, Anthony, Charles
Mar 22, 2012 -

Millennium Hyundai responded

My name is ToniAnne and I handle the customer service for Millennium Hyundai! I am so glad your experience was more than enjoyable! Ira is such a great addition to our team, and I am very pleased you were able to drive your Hyundai Tuscon home that day. We hope to see you at our dealership again & thank you for the positive feedback! My personal email is: NYAGCustomerService@AlanticAutoGroup.net in case you ever need anything! Best, ToniAnne

September 09, 2008

I was interested in a used car but undecided. The salesman suggested that I leave a deposit to hold the car for a day until I made up my mind. I stupidly agreed. But I did get the agreement in writin More

by starfish11040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roberto Milton
July 23, 2008

Right now I am leasing a 2007 Santa FE. I wanted to trade it in for a bigger vehicle, the Entourage, because the Santa Fe is just to small for children. I called and spoke to a salesman and specifically told More

by VintageLadyJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Evening managers
Mar 22, 2012 -

Millennium Hyundai responded

I would like to personally apologize for your experience at Millennium Hyundai and that no one has addressed this issue until now. I manage the customer service here and I am terribly sorry that you did not receive the assistance you should have, or the proper quote from the beginning. I would like to personally discuss this situation with you further and see if there is anything we can do to resolve this issue. My email address is: NYAGCustomerService@AlanticAutoGroup.net. Email me whenever you have a moment, I know you are a very busy Mom, but I would love to hear more about your experience. Should you choose to return to Millennium Hyundai, I would like to personally make sure you receive the proper assistance. Thank you, ToniAnne

July 22, 2008

Filled with lunatics, liars and criminals. Words Filled with lunatics, liars and criminals. Words CAN'T DESCRIBE how awful this place is, but I'll try: - what a fraudulent image they put on More

by Jimmyt916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
1 sales rep and the 2 managers at the main desk/stand
March 08, 2008

Are these people for real? I went looking for a used car for my daughter; was shown 2 - needless to say, the salesman kept pushing the newer, higher-priced one. Not that he would give me a price right away. More

by drhockey13
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
3
September 28, 2007

This is the most unprofessional dealership, the salespeople have no idea about their vehicles nor do they know what they have in stock. the salespeople look like they just rolled out of bed and hav More

by mgm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
keyton
Mar 22, 2012 -

Millennium Hyundai responded

I apologize for your experience at Millennium Hyundai in 2007, and I apologize that you felt our dealership was unprofessional. We take customer service very seriously here at Millennium Hyundai and have made significant improvements to our processes and customer focus since your visit in 2007. Although you may be hesitant, I would really like the opportunity to invite you to visit us again and see the improvements firsthand. My email address is: NYAGCustomerService@AlanticAutoGroup.net. Please email me should you be interested in visiting our dealership again, I will make sure you are taken care of properly and receive the assistance you need. Best, ToniAnne

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