Millennium Toyota

Excellent Service Experience Never seems to disappoint me and my family when we bring our cars to this dealership for service or to purchase parts. The dealership has a sincere an Never seems to disappoint me and my family when we bring our cars to this dealership for service or to purchase parts. The dealership has a sincere and a welcoming staff that will ensure your experience is smooth and timely. I worked with Martin Lee the service advisor and he has gone above and beyond with all my services for my toyota's. He even delivered a new ignition key once when my key was stripped and cannot turn the car on. I had another incident where an indy shop replaced a sensor and no one can figure out why my error code repeated to show but they figured it out in no time which saved me money and time! He is knowledgeable and will go out of his way to ensure you have the best service experience. I can say there service is next to none! I cannot even get a BMW service advisor to treat me this good. Keep up the good work guys. Sincerely, Happy Customer : ) More

Great Experience Leased a new 2017 Toyota Camry this past weekend. When I walked in the dealership like most people I was a little nervous and sceptical until I met L Leased a new 2017 Toyota Camry this past weekend. When I walked in the dealership like most people I was a little nervous and sceptical until I met Lynn Vanegas my saleswomen who was kind listened to my needs and did not pressure me. Overall a great experience with a true professional More

Stay far away from these scam artists! I had the worst experience ever with these people. After my lease was involved in an accident and deemed a total loss, I received several calls from T I had the worst experience ever with these people. After my lease was involved in an accident and deemed a total loss, I received several calls from Toyota financial asking me to go into the dealership to work something out. I told them I cannot afford to get into another car, as I owed the gap after the insurance company settled. They assured me that the dealer may be able to work something out, so I figured I go there and see what they have to say. I went in and spoke to Pat Marangiello. He was very nice and compassionate. Started off our conversation by making sure everyone involved in the accident was OK then asked what he could do for me. I explained that I understand I owe the gap since I did not have gap insurance on my lease and because of that I would not be able to afford getting into a new car. The gap was roughly $1500. He told me he'll see what he could do. He asked me to wait in the waiting room while he worked it out. He called me back in and told me that if I get into a new lease, they would take care of my gap. I agreed to that deal as it would have made it seem as if nothing ever happened. He made a few phone calls and told me that the old lease account was closed and I wouldn't have to worry about that account anymore. I went ahead and logged into my Toyota financial account and indeed there was no balance and nothing owed, so I assumed everything he was telling me was true. I then went ahead and signed a new lease agreement for the same exact car that was in the accident. He told me the only difference on this lease is that I would have to take the gap insurance, as if something were to happen again Toyota would not waive this again. I agreed to this, as I just saved having to pay gap, which I did not have. Several months later, I receive a phone call from a collections office with the amount of the gap due to Toyota financial. I was convinced this was a scam as this account was supposed to be closed. I contact Toyota financial who refused to speak to me and sent me back to the collections office. I tried to contact Pat at MIllenium and he was surprised that this went to collections. "How could they give you a new lease when you owed money on another," he said. He basically played stupid and had me waiting for weeks with no response. I attempted to contact him again and could never get through. I ended up calling Toyota Customer Care to try to resolve this. They told me that I would get a call from the dealership within 4 business days. It's been over 4 months and I still never heard back from the dealership. Then customer care told me that on the notes that someone entered regarding this case, that the "deal" that was made was not as I stated. My credit at this point was ruined as I refused to pay the gap because it was promised to me by Pat Marangiello that this was taken care of. I used to be a huge fan of Toyota. I had a Scion TC, Toyota Camry, and Lexus GS 350 Fsport. Now I vowed never to purchase another toyota because of this experience. Pat pretty much told me what I wanted to hear just to make a sale that day. He cost the dealership my business, which potentially was every 18 months as I had 2 leases which were 18 months apart. Toyota also went about this whole deal wrong. I should've had a chance to plead my case before being sent to collections, as I had another 2 accounts open with them at the time. I guess my business isn't that important to them after all. More

First time lessee Great experience all around. A pleasant, upbeat, friendly, professional dealership and the pizza, starbucks coffee etc., make for a relaxing environme Great experience all around. A pleasant, upbeat, friendly, professional dealership and the pizza, starbucks coffee etc., make for a relaxing environment for your sales visit. More

Great salesman and very helpful finance manager I have bought many cars from this dealership and I keep coming back because of the great service I receive from my salesman Mark Campbell . He underst I have bought many cars from this dealership and I keep coming back because of the great service I receive from my salesman Mark Campbell . He understands my needs and always provides with the car and price that is always to my benefit. Working with Hector Moltes, the financial service manager was also a pleasant and smooth transaction. He thoroughly explained all of my options and made sure that the paperwork was completed efficiently and thoroughly. Joann. Marsala has been our service manager and treats us like family . She takes care our car like it is her own and she always provides practical advice and reasonable costs for the repairs we need. More

Nervousness to elation I am always a bit leary about the next car purchase but from the time I walked on the used car side lot of MT it was a little different from other dea I am always a bit leary about the next car purchase but from the time I walked on the used car side lot of MT it was a little different from other dealerships that Ive experienced. A gentleman assisted me which turned out to be the Sales Manager Sharif, (didn't know it at the time) and he summoned a car salesman. The Sales Assoc Terrance, assisted me with the vehicle directly. He is a very candid individual that makes you feel comfortable, doesn't push at all and allows you room for making your decision. Sharif did everything he could working with the numbers to get us the term and monthly to where we were comfortable. Everyone we dealt with at MT, was a pleasure. Thanks for a very enjoyable experience More

The quickest sale i ever had. As soon as i walked in i was immeditaly greeted by the finance manager and amazing sales person mark campell (soup). He gave me everything and more As soon as i walked in i was immeditaly greeted by the finance manager and amazing sales person mark campell (soup). He gave me everything and more and he answered all the questions i had. I was literatlly shocked how fast he sold this car. I recommened anyone to go here. You wont be dissapointed. Also to freddy from insurance, he went out his way to make sure i saved on my insurance. Also alisa she was so helpful with sigining. I am so happy to get another car that has low milage. Thank you again for helping me despite my credit situation. More

the push button start issue is still open The experience was generally good However, we have an intermittent issue with the push Button start where the car doesn't start and goes into radio mo The experience was generally good However, we have an intermittent issue with the push Button start where the car doesn't start and goes into radio mode when the brake is pressed and the button pushed. More

Courteous, knowledgeable and professional Nateshia Wallace was our sales rep. when we purchased our Rav 4 LE AWD. She was a pleasure to deal with and extremely knowledgeable and helpful with Nateshia Wallace was our sales rep. when we purchased our Rav 4 LE AWD. She was a pleasure to deal with and extremely knowledgeable and helpful with all the details throughout this process. I would highly recommend any one in the search for a Toyota car to stop by and have a visit with her! Hector Maltese was our Finance person and he too was exceptional to deal with and very knowledgeable about all our financing options! Again, highly recommend visiting with him. More

It shouldn't take 6 hours to buy a car. The wait time is ridiculous... over 7 hours. The only positive experience in all of this is the amazing work that Erick Ezquivel the sales consultant The wait time is ridiculous... over 7 hours. The only positive experience in all of this is the amazing work that Erick Ezquivel the sales consultant showed during the process. He went above and beyond to make sure my family and I were very comfortable. The rest of your Toyota team should take notes on what real customer service is all about. Erick is the only reason why I decided to purchase a car and not leave Millennium Toyota. More