Millennium Toyota - Service Center

Millennium Toyota was my first choice for dealership when buying my car with Mark Campbell and now leasing 18 years later for the first time. Edgar Gonzalez was friendly, professional and walked me through t buying my car with Mark Campbell and now leasing 18 years later for the first time. Edgar Gonzalez was friendly, professional and walked me through the entire process. He is a very thoughtful and thorough sales associate who listened to what I needed in my car and a sale was made that day. Maria was very thoughtful and thorough as well in the financial department. I’ve always been happy with the dealership, sales associates and service department at Millennium Toyota in Hempstead. More

Always been charged too much after new ownership, but wanted to take our Toyota to a Toyota service station thinking it was worth it. Nope... this last time we got SCAMMED. They kept our car for 5 hours wanted to take our Toyota to a Toyota service station thinking it was worth it. Nope... this last time we got SCAMMED. They kept our car for 5 hours for the 95k mile check up (it wasn't being serviced the entire time, they were working on lots of cars), and claim it took four hours to change brakes, and charged over $800 just for labor for changing the brakes (charged more for parts and other things). The brakes didn't take four hours to change (it's a 1-2 hour job max). They kept the car for hours while they also worked on other cars, and charged us for labor for the time the car sat there. Charging for four hours of labor for a brake change is a scam and we NEVER coming back (loyal for ten years, and we are done). More

The service Department associate Francisco Cruz is Very nasty and rude has No knowledge on when to Maintenance a Vehicle! It’s so sad to say they have Someone who has no knowledge on when the cars are due nasty and rude has No knowledge on when to Maintenance a Vehicle! It’s so sad to say they have Someone who has no knowledge on when the cars are due for oil changes! This man has told me My oil changes on my vehicle which is driven 100 miles a day 6days a week should be done every 10-12 months in a year! Which is Not correct! I waited 2hours in the waiting area yet he called my phone to tell me he was looking for me while I was sitting there n he never came out to look for me! Very Sad to say he Should not be working in the car industry!! More

In my third 4Runner and been dealing with Millennium since 2002. Long overdue review but I would 💯 recommend them to family and friends without hesitation. Just had another excellent experience since 2002. Long overdue review but I would 💯 recommend them to family and friends without hesitation. Just had another excellent experience from the service department. Rodrigo Arichabala is fantastic and went above and beyond. Great guy, transparent, not aggressive and understanding of circumstances and didn’t force anything just to increase the bill. More