
Miller Auto Plaza
St. Cloud, MN
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Overall Positive, Problem Ultimately Resolved Overall positive. Service Advisors helpful, pleasant and easy to work with. Cashier very helpful with a loaner vehicle. The overall atmosphere is ver Overall positive. Service Advisors helpful, pleasant and easy to work with. Cashier very helpful with a loaner vehicle. The overall atmosphere is very pleasant and I think everyone is trying very hard make your service experience positive in all respects. The process might have been improved if the Service Advisor(s) had noted on the repair order that this was the second time in for the same issue in order to prompt the Tech. to check what was previously done ie: "See prior Repair Order". I mentioned this twice and it was never put on the RO. End result was after redoing what was previously done, in Feb. didn't help, the Tech checked the repair history got up to speed, and fixed the problem. Took longer than it should have (2 days) and a extra trip to the dealership for me, 45 miles one way! Tire pressure was set incorrectly during maintenance inspection. The cold tire pressure for a '17 Buick Lacrosse, with 18" tires, is 32 psi per the door plaque, not 36 psi. I'm very fussy about tires and was pressures were all correct when I brought the car in. Easily fixed. More
Oil Change Car serviced on schedule and I was notified immediately afterwards. Very good job and was done faster than I expected. Good atmosphere to do business Car serviced on schedule and I was notified immediately afterwards. Very good job and was done faster than I expected. Good atmosphere to do business. More
Great experience This was probably one of my best experiences purchasing a vehicle. The whole process was hassle free and the courtesy of everyone we dealt with was g This was probably one of my best experiences purchasing a vehicle. The whole process was hassle free and the courtesy of everyone we dealt with was great. I will definitely be back. More
Great Guy. Amazing Customer Service Our sales Consultant was Jacob Fratzke. Great guy. Easy going. Smart. Knowledgeable of the vehicles. I would highly recommend him. Joe Handeland got m Our sales Consultant was Jacob Fratzke. Great guy. Easy going. Smart. Knowledgeable of the vehicles. I would highly recommend him. Joe Handeland got me financed right away. Great guy as well. Miller is a Dealership that deserves 5 Stars. Well Done. More
Happy Truck Owner Adrian and Bob went above and beyond to make my truck buying experience excellent. I will definitely recommend these guys to anyone looking to buy a n Adrian and Bob went above and beyond to make my truck buying experience excellent. I will definitely recommend these guys to anyone looking to buy a new vehicle. More
Love my truck I found a truck I liked, I talked with Jon, and I told him I’d be interested if my trade came back good. 1st offer Scott brought wasn’t what I wanted. I found a truck I liked, I talked with Jon, and I told him I’d be interested if my trade came back good. 1st offer Scott brought wasn’t what I wanted. So he asked where I wanted to be and so I told him. He left for a while and came back really close to where I wanted to be. So I purchased. More
oil and filter maintenance and tire rotation great experience from the initial appointment setup to the actual maintenance on my vehicle. everyone was very friendly and helpful. nice clean waitin great experience from the initial appointment setup to the actual maintenance on my vehicle. everyone was very friendly and helpful. nice clean waiting room and refreshments. More
Awesome Billy was awesome. He was personable, knowledgeable, and polite. I hate buying new vehicles because of the long, confusing process! This was the eas Billy was awesome. He was personable, knowledgeable, and polite. I hate buying new vehicles because of the long, confusing process! This was the easiest, nicest, stress free experience I've ever had. I even had the pleasure of meeting the owner, Tom. He talked to me and told me after the car is sold, that's when Miller's job begins. Talk about excellent customer service! Jaime, the finance guy ,was great, as was Scott, general mgr sales. Go here and buy a car. You won't be disappointed!! More
Fast and efficient Very accommodating. Fast and efficient. In and out very quickly and my car was washed and ready to go within 1/2 hour of my arrival. Very accommodating. Fast and efficient. In and out very quickly and my car was washed and ready to go within 1/2 hour of my arrival. More
friendly Our salesman Kasai was very informative & friendly. We would definitely buy another car from him. The dealership was clean & inviting. This is our 3rd Our salesman Kasai was very informative & friendly. We would definitely buy another car from him. The dealership was clean & inviting. This is our 3rd vehicle purchased here. More