
Miller Auto Plaza
St. Cloud, MN
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Nobody ran me around with things I didn't want to hear about. I told them what I was looking for and the sales associates and finance department made it happen. hear about. I told them what I was looking for and the sales associates and finance department made it happen. More
Wow!!! What can I say...? First off; the initial vehicle Wow!!! What can I say...? First off; the initial vehicle photos and description posted were spot on which intrigued me to make contact, once I contac Wow!!! What can I say...? First off; the initial vehicle photos and description posted were spot on which intrigued me to make contact, once I contacted Abby via chat for info I was contacted by Scott. Between Abby, Scott, and Joe all my questions and requests were answered over a course of a week (this included putting the vehicle on a lift for under carriage pictures and running injector tests etc... I then decided to commit to this vehicle so we booked a flight. Miller Auto sent Bob to pick up myself and a friend at the airport in Minneapolis which is 70 miles away one way! Bob was very courteous and brought us to the dealership in a timely and professional manner and we enjoyed his companionship all the way. Once we arrived, we meet up with Scott, went for a test drive, asked multiple questions, checked things out etc… There was no push what so ever by anyone during this process. Joe provided my credit union all the required info before we left and it was a “snap” financial transaction was 15 minutes tops!!! BTW this vehicle also came with two different limited warranties; one of which I was aware of and the other was a bonus when doing the paper work, I definitely appreciated these both knowing we were going to be driving this vehicle back to Colorado (this may or may not be your situation on the warranties). Once we were on the road Scott contacted us during our travels to see how we were doing and also initialized trial offers of “XM satellite” as well as “On Star” I have never experienced this from any other dealership in my life and probably never will. Thank you, Abby, Bob, Scott and Joe and Miller Auto for the hassle free experience. Greatly appreciated, Kevin P.S. we made Colorado in 36 hours with no issues and the Misses took it for a drive today and fell in love with it. More
I recently purchased my second vehicle from Scott Kerfeld at Miller Auto Plaza. Scott is wonderful to work with, I believe he truly advocated for me in trying to sell me a car. I felt he had very little su at Miller Auto Plaza. Scott is wonderful to work with, I believe he truly advocated for me in trying to sell me a car. I felt he had very little support from his superior, who was less reasonable during our negotiations. Scott has always been fair, open and honest in all of our dealings. I thought perhaps Miller had changed after my first car purchase three years ago. This time I'm afraid they are similar to what they used to be like, unwilling to negotiate in good faith. Since they had the car I wanted, I did have to buy it from them, but next time I may go elsewhere. This is no reflection on Scott. In my eyes, he's a great salesman and a very astute person with whom to deal. More
Second vehicle purchase from Jamie Nelson. Excellent customer service. Had vehicle ready upon our arrival and all of the financial information taken care of. Another satisfying experience! customer service. Had vehicle ready upon our arrival and all of the financial information taken care of. Another satisfying experience! More
We met with Erik looking for a new Nissan and he was honest, fair and worked extra hard for us as the customer. After looking around at other Nissan dealerships we returned to Miller because of the w honest, fair and worked extra hard for us as the customer. After looking around at other Nissan dealerships we returned to Miller because of the way Erik treated us and worked for us. Thank you Erik for working hard for the customer and we are very happy with our new Nissan. We highly recommend Erik Achman and will certainly purchase vehicles from him in the future. More
To whom it may concern My experience will Miller Auto To whom it may concern My experience will Miller Auto and Adrian Schoumaker was very enjoyable, people were friendly and very porfessional. My tran To whom it may concern My experience will Miller Auto and Adrian Schoumaker was very enjoyable, people were friendly and very porfessional. My transaction was painless and went very smooth. I would recommend them to anybody. We love the our new GMC Denali. Thanks again Larry and Chris Fitterer More
LOVED Miller Auto from the very customer friendly layout, to the great employees. The "diner" style snack area was a real surprise - what a smart place to conduct the "deal" part of buying a car - certainly to the great employees. The "diner" style snack area was a real surprise - what a smart place to conduct the "deal" part of buying a car - certainly works to diffuse any nerves. Also was really impressed with the "City Desk" of sales people. They could clearly scan the massive floor and scout out any customers desiring assistance. Great selection of warm, non-snowy cars inside. I had been looking for a car on and off for a year. It's been over 25 years since I bought a new car, so this was a big deal for me and I just couldn't make a final selection. I knew within 20 minutes of working with Mitch that I would buy a car at Miller from him. I have never worked with a salesperson who was simultaneously so knowledgeable about the inventory without being pretentious or pushy. I came in to look at a Nissan Nizmo. We called ahead of time and Mitch was waiting for us. I also considered the Nissan Juke without the Nizmo package, the Nissan Rogue and the Buick Encore (seriously different car, I know, maybe explains why it took me a year to choose). Mitch was extremely helpful and patient throughout this process and in the end I bought the Nissan Rogue. It had everything I wanted except auto-start which they are installing. When the car is ready, Mitch is going to deliver it (126 mile round-trip!) and set up my blue tooth. Can't wait! As long as they keep stocking red cars, I can't think of any reason to buy a car elsewhere. More
I have been doing business with Miller for over 30 years I guess there is a reason for that. The sales staff are professional they know their products. I have always said a good deal is when both parties a I guess there is a reason for that. The sales staff are professional they know their products. I have always said a good deal is when both parties are happy. The service department is great whether is is warranty work or out of warranty. They have always offered me a loaner vehicle if I needed one. More
I had an amazing experience at Miller buying my new used vehicle... I walked in wanting to buy a new vehicle for myself and my kids something a little more roomie and dependable. I had done some research on vehicle... I walked in wanting to buy a new vehicle for myself and my kids something a little more roomie and dependable. I had done some research on what I wanted and narrowed it down to 4 vehicles. Aaron found me and helped me find what SUV that suited me the best. He did not push me in any way to look at vehicles that he knew was out of my price range. He found out what I really wanted out of a vehicle and found the Chevy Traverse for me!!!! I got to test drive it and fell in love! It had just came in on trade and was not ready to leave yet. But I knew it was the one. I signed the paperwork and instead of me having to drive back to St. Cloud to pick it up, Aaron was nice enough to bring it to me... Everyone at Miller treated me great! Everyone was so helpful and awesome! I would definitely recommend them to anyone wanting to buy or just looking. Very helpful people. They made my "New Beginning" a great one! More