Miller Subaru - Service Center

Exceptional Service by Miller Subaru I own an '09 Subaru Impreza, which I bought new and have taken great care of the car since my purchase. A few years ago, I began having a problem wit I own an '09 Subaru Impreza, which I bought new and have taken great care of the car since my purchase. A few years ago, I began having a problem with the car steering being tight and it had a squealing sound associated with it. I took the car to different mechanics to resolve it, to no avail. I brought it to Miller Subaru service and they resolved it right away and accurately by replacing one of the belts. This year my coolant line burst while I was traveling on the AC expressway on Mother's Day. I had the car towed to Miller, as there is no other mechanic I trust as much as them at this point. It has been a frustrating experience going to one mechanic after another who is either not correctly solving the problems or trying to take advantage of you when you're in a bind. Miller Subaru was able to work with me to resolve the issue that far exceeded my expectations. Service Manager, Dan Dewey was exceptionally helpful, communicative, and knowledgeable. I can't thank Dan Dewey and Miller Subaru enough for helping to get my car (and livelihood) back on the road. THANK YOU!!! More

Body Shop work The Miller family runs a first rate dealership with the most professional people. Have had my car repaired in their body shop , fair prices, excellen The Miller family runs a first rate dealership with the most professional people. Have had my car repaired in their body shop , fair prices, excellent work and a friendly attitude. What more can you ask for. More

My Firast visit They took me in right at my scheduled time. The problem was diagnosed and I was able to have the repair done right away. Very friendly and courteous They took me in right at my scheduled time. The problem was diagnosed and I was able to have the repair done right away. Very friendly and courteous staff. The icing on the cake was the complimentary car wash. More

The moment I walked into Miller Subaru the salesman Jay was friendly. I called about a used Subaru, and he's friendly attitude continued until I asked the wrong question. I asked to what a noise seemed to was friendly. I called about a used Subaru, and he's friendly attitude continued until I asked the wrong question. I asked to what a noise seemed to be to which he replied "nothing." after arguing for 30 minutes a technician stated the problem was a failing part soon to go at anytime. I agreed to purchase the vehicle giving "Jay" the benefit of the doubt. Soon enough the part went bad and I spent over 1000 within the first three months. The replacement was defective and was replaced yet again. Few months later I arrived back with the same noise concern to be told a related part was the actual problem. Three weeks after I decided that answer was not good enough so I called the service manager for further help. The service manager was rude and disrepectful since day one. After finally agreeing to look over the vehicle at his earliest convinience, when I arrived he treated me like I worked there and had a technician (same one as before), diagnose the concern which turned out to be the same as covered under warranty. They sent me on my way with a promise to get a hold of Subaru. This same technician contradicted himself countlessly and at one point cursed infront of me and another customer. I attempted to contact the general manager and left a voice mail, one he never replied. Later they contacted me stating that Subaru had explained to them to go ahead and replace all parts necessary. When the job was finally complete they greated me with an attitude, and had the repair order story as something non-related to my complaint in order for them to cover it as warranty. I would never recommend this dealership to anyone. Worst customer service I have ever seen. No care for the customer, just your wallet. More

This is the second Subaru that I bought from Jack. A friend of mine steered me to this dealership and he has been right on the quality of the staff, both in sales and service. I was not planning to pur friend of mine steered me to this dealership and he has been right on the quality of the staff, both in sales and service. I was not planning to purchase at this time, but the dealership had a clinic that pointed out several things to have repaired and in just talking in general with Jack, I decided to take advantage of the sale that was going on. I would recommend Miller Subaru to anyone looking for a new car. More