Miller Toyota

They made my first new car experience perfect, from ordering the car to handoff. And they seem like very nice people. ordering the car to handoff. And they seem like very nice people. More

Mr. Ulloa reached out as soon as I requested information about the vehicle I was interested in. He accommodated my itinerary and arranged for me to come for a test drive at my convenience. Service was gre about the vehicle I was interested in. He accommodated my itinerary and arranged for me to come for a test drive at my convenience. Service was great and I felt they did everything they could to make my experience a great one! Very satisfied! More

Excellent service! Really work with the customer to get them what they want. Didn’t feel pressured or hovered while looking around the lot. Couldn’t have asked for a be Really work with the customer to get them what they want. Didn’t feel pressured or hovered while looking around the lot. Couldn’t have asked for a better car buying experience More

This is a review of their used car sales. What a slimeball operation! I went in to test drive a used Toyota. I've test driven many cars in my life. Some basic information (like a drivers license) an slimeball operation! I went in to test drive a used Toyota. I've test driven many cars in my life. Some basic information (like a drivers license) and off you go. These guys made me sit there for 30 minutes while they were "doing paperwork to get approval" for me to test drive this car. Finally the guy asks me to sign a Buyer's Order to test drive. I said no, that makes no sense, I'm just here for a test drive. He says this is just an approval for a test drive. No, it says BUYERS ORDER. I said I wouldn't sign it. And when he continued to push, I said I was leaving. As I walked out, I told the manager(?) who the salesperson had been working with that I just wanted a test drive and that it made no sense to sign a Buyers Order. He double down and said that this is the way they do business. Well, they shady dealings mean that they will NEVER get my business. More

5 stars for our salesman Angel Arana at Miller Toyota in Manassas, Va. He was excellent He answered all our questions and was very helpful. We highly recommend him. Bob and Eileen Thomsen Manassas, Va. He was excellent He answered all our questions and was very helpful. We highly recommend him. Bob and Eileen Thomsen More

My primary contact was Angel Arana, he always responded quickly to all my questions and ensured that the process was smooth with no time wasted. His follow ups were well timed, and he gave us space to make quickly to all my questions and ensured that the process was smooth with no time wasted. His follow ups were well timed, and he gave us space to make our decision. He even followed up after the sale was completed to ensure I did not have any questions regarding the new vehicle. I appreciated that we did not have to spend too much time in the dealership, and they had good safeguards to protect the costumers from COVID-19. More

Had an outstanding experience with salesman Gary Johnson! No b.s. dealer quick and painless I drove over 120 miles from PA. 100% Ed W No b.s. dealer quick and painless I drove over 120 miles from PA. 100% Ed W More

Miller Toyota worked as a team to deliver my car, and makes me want to buy another car from them - just to do it all over again. From the moment I connected with Jeff Murray and Jeff Tabb, I knew I wo makes me want to buy another car from them - just to do it all over again. From the moment I connected with Jeff Murray and Jeff Tabb, I knew I would be buying from Miller Toyota. 1) The two Jeffs gave me clear information on specifications, inventory, and pricing to easily make a decision. There was no phantom inventory or foot-dragging on price discussions to waste time. 2) Everyone worked together as a team, from sales to managers to pre-sales prep. They were informative and transparent about possible delays due to Covid-related disruptions, and worked to speed up steps within their control. 3) If you have car needs, go to Miller Toyota and go see Jeff Murray, who deserves recognition for providing an unbelievably good sales experience. Besides being very easy to speak with, his attention to details (left the ball hitch off so we won’t bang our knees during our upcoming move, put the radio on a station my Oldies-loving dad enjoyed on our first ride home, asked if we liked our plate numbers) will undo all of your hesitations about dealing with a car salesman. More