We chose Miller Volvo Volkswagen because they had the car we were looking for. This being the first time dealing with Miller Volvo Volkswagen, as a consumer, we were cautiously optimistic, especially after reading some reviews. Having not dealt with them before we were looking for professionalism, friendliness and value. They have obviously made some management changes as Miller fit the bill on all counts. We dealt with Eric and Jeff. Our first impression of Eric is that of a friend. He exudes professionalism and honesty. He will tell you like it is, like a close friend. With Eric, he listened to what we wanted. As far as Jeff, he is one of the friendliest finance guys we have ever met. He is not that typical "nagging" finance guy at most dealerships, that is trying to sell you something you don't want. He is professional, gives you your options and doesn't pressure the consumer. The whole experience was such a positive one that we will consider Miller in the future and pass the word as well. Thank you for a hassle-free experience.