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Serra Chrysler Dodge Jeep RAM Lake Orion

Lake Orion, MI

4.6
1,202 Reviews
Welcome to Serra Chrysler Dodge Jeep Ram Lake Orion, Proudly Serving the Greater Auburn Hills, Rochester Hills, Oxford, Pontiac and Clarkston Area Here in the Lake Orion area, when drivers are searching for the renowned quality and caliber of a reliable Chrysler, Dodge, Jeep and Ram vehicle, they know they can come to Serra Chrysler Dodge Jeep RAM Lake Orion. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Auburn Hills, Rochester Hills, and Pontiac drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Oxford and Clarkston with sales, selection, service, financing, and much more. Professional, Courteous Automotive Assistance Whether you're in the market for a brand-new vehicle, a deal on a used model, or you need an oil change on your Chrysler, Dodge, Jeep and Ram model, we're always ready and waiting to help you get what you need. We live by the golden rule at Serra Chrysler Dodge Jeep RAM Lake Orion and we treat everyone who visits us in the Oxford, Pontiac and Clarkston area exactly how we would want to be treated. We make each transaction with us easy and transparent, from sales to navigating auto financing deals, and we make caring for your vehicle for the long haul easier as well, with expert service and parts centers. Visit Serra Chrysler Dodge Jeep RAM Lake Orion Today to get Started Our showroom in Lake Orion is a quick drive from the surrounding Auburn Hills and Rochester Hills areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
Contact Dealership

3800 S Lapeer Rd

Lake Orion, MI

48359

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Showing 1,202 reviews

May 24, 2026

Excellent timing and time to fix perfect! Shuttle driver amazing! The whole experience was perfect not to mention George Essa who always has a bright outlook on everything! More

by Kevin
Recommend Dealer
Yes
May 25, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Kevin, thank you for your wonderful review! I’m delighted to hear that your experience at Serra Chrysler Dodge Jeep Ram Lake Orion was perfect and that our shuttle driver and George made a positive impact on your visit. I appreciate your kind words, and we look forward to welcoming you back in the future! Sincerely, Ron MacEachern Dealer Partner

May 24, 2026

Was told service would take 1-2 hours. Dropped off at 9:30 am, texted for updates, could not get through to speak to anyone (automated to leave a message only. Had an appointment to get to More

by ADAPTIVEFIT
Recommend Dealer
Yes
Employees Worked With
Keon
May 25, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for sharing your experience with us. I understand that the service at Serra Chrysler Dodge Jeep Ram Lake Orion took longer than anticipated, and communication could have been improved. I appreciate your feedback and would love to assist you further. Please feel free to reach out to us directly for any future needs. Your satisfaction is important to us, and we hope to provide you with a better experience in the future.. Sincerely, Ron MacEachern Dealer Partner

May 24, 2026

Ryan was very friendly, communicated effectively and was good to work with. The dealership had a very good selection and a good delivery process More

by KURTMACAULEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Byrnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your five-star rating. We’re glad Ryan provided friendly, clear communication while you picked up your new Jeep Wrangler. It’s great to hear our selection and delivery process met your expectations. Enjoy your Wrangler! Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

May 24, 2026

Services and issues explained - good communication - professional service Keep up the good service More

by airace24
Recommend Dealer
Yes
Employees Worked With
Gauge/Dan
May 24, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

We’re glad to hear our team clearly explained the work and kept you informed throughout your Jeep service. Your kind words about our communication and professionalism mean a lot. We look forward to assisting you again. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

May 23, 2026

It was fantastic. George really knows his stuff and Michael was of great assistance.Also Great experience More

by pessa59
Recommend Dealer
Yes
Employees Worked With
George Essa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Essa
May 23, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thanks for leasing a new Ram with us. We’re glad George’s expertise and our team’s support made everything smooth. Enjoy driving your new Ram! Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

May 23, 2026

Was way over the miles on my lease George and the dealership made it easy. Nice honest place to do business. Business. The only negative is that management could communicate with the customer a litt More

by Johnny Berry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Essa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your positive review of Serra Chrysler Dodge Jeep Ram Lake Orion, Johnny! I’m glad to hear that George and the dealership made your leasing experience smooth and enjoyable. I appreciate your feedback regarding communication and we will work to improve in that area. We look forward to serving you again in the future! Sincerely, Ron MacEachern Dealer Partner

May 22, 2026

Efficient Friendly Profissional Awesome and This will be my dealer for ever! Dyven is the best More

by EVETTEMOAWAD
Recommend Dealer
Yes
Employees Worked With
Devyn Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devyn Cicero
May 22, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for choosing us for your new Ram lease and for sharing your kind feedback. It’s wonderful that Devyn could make the process smooth and welcoming. We look forward to working with you again. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

May 22, 2026

As always, it is clean, efficient, and has a knowledgeable and friendly staff. I highly recommend to my family and friends. More

by sheri.pannone77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Receiver
May 22, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for noting the clean and efficient environment. Our team enjoyed working on your Dodge Durango and appreciates your recommendation to friends and family. We look forward to welcoming you all back soon. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

May 22, 2026

Had to get recall for brake controller issue on RAM 2500. Tyler let me know how things were going and let me go while he would send final paperwork. More

by BEA20
Recommend Dealer
Yes
Employees Worked With
Tyler
May 23, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your review, Bea! I appreciate your feedback on your recent experience at Serra Chrysler Dodge Jeep Ram Lake Orion. I'm glad to hear that Tyler kept you informed during the recall process for your RAM 2500. We strive to provide excellent service and communication to all our customers. We look forward to seeing you again! Sincerely, Ron MacEachern Dealer Partner

May 22, 2026

Outstanding service every time - Bob & Gage were knowledgeable professional and personable - I won’t take my Ram anywhere else!! More

by nboring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob & Gage in service
May 22, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for trusting us with your Ram service. We’re glad our team has been knowledgeable and personable every time. We appreciate your loyalty and look forward to serving you again. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

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