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Serra Chrysler Dodge Jeep RAM Lake Orion

Lake Orion, MI

4.5
1,115 Reviews
Welcome to Serra Chrysler Dodge Jeep Ram Lake Orion, Proudly Serving the Greater Auburn Hills, Rochester Hills, Oxford, Pontiac and Clarkston Area Here in the Lake Orion area, when drivers are searching for the renowned quality and caliber of a reliable Chrysler, Dodge, Jeep and Ram vehicle, they know they can come to Serra Chrysler Dodge Jeep RAM Lake Orion. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Auburn Hills, Rochester Hills, and Pontiac drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Oxford and Clarkston with sales, selection, service, financing, and much more. Professional, Courteous Automotive Assistance Whether you're in the market for a brand-new vehicle, a deal on a used model, or you need an oil change on your Chrysler, Dodge, Jeep and Ram model, we're always ready and waiting to help you get what you need. We live by the golden rule at Serra Chrysler Dodge Jeep RAM Lake Orion and we treat everyone who visits us in the Oxford, Pontiac and Clarkston area exactly how we would want to be treated. We make each transaction with us easy and transparent, from sales to navigating auto financing deals, and we make caring for your vehicle for the long haul easier as well, with expert service and parts centers. Visit Serra Chrysler Dodge Jeep RAM Lake Orion Today to get Started Our showroom in Lake Orion is a quick drive from the surrounding Auburn Hills and Rochester Hills areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
Contact Dealership

3800 S Lapeer Rd

Lake Orion, MI

48359

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Showing 1,115 reviews

March 22, 2026

Easy to get in with my oil change shuttle service was very convenient. Service was friendly. Thank you. More

by rd19wngs
Recommend Dealer
Yes
Employees Worked With
5
Mar 22, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

March 21, 2026

Completed oil change normally. Fairly quick. Received me early that normal time. Finished in about an hour. More

by jimzainea
Recommend Dealer
Yes
Mar 22, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Serra Chrysler Dodge Jeep RAM Lake Orion! Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

March 21, 2026

Untrustworthy My service experience was poor and the dealership did not stand behind its work. As a result I will not support it any further with my fleet of 6 personal vehicles. Not the dealership it w More

by cnpspevetz
Recommend Dealer
No
Employees Worked With
Bob Lovett
March 21, 2026

I’ve bought multiple cars from Jordan and he went above and beyond every time!! Will definitely recommend him every time. More

by SILIVIAZAHRAH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Graybill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

We appreciate your loyalty in choosing Jordan for multiple Jeep Grand Cherokee purchases and your recommendation. We’re pleased to hear he went above and beyond each time. Please let us know when you’re ready for your next vehicle. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

March 20, 2026

I was pleased with how everything went. They were very professional and I was very happy about how things were handled. More

by Otisglaw3
Recommend Dealer
Yes
Employees Worked With
Michael Koan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Koan
Mar 22, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Serra Chrysler Dodge Jeep RAM Lake Orion! Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

March 20, 2026

Easy to understand. Service labor was very expensive. Not all work pricing was shared up front More

by davidpeckens
Recommend Dealer
Yes
Employees Worked With
Dan Drenikowski
March 19, 2026

Friendly Great service no problems in and out tire rotation and oil change would recommend More

by travismahan921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Mar 19, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Delighted to hear your Ram 1500 is back on the road smoothly after its tire rotation and oil change. We’re pleased our service team provided friendly and efficient care. Thank you for recommending us. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

March 18, 2026

The people and service were completely awesome. I pulled in and there was an overwhelming smell of nasty cigarette smoke smell. In the oil change bay. Ill go back but I'd get rid of smokers.. More

by hughesw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk....was oil change guy
Mar 19, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Serra Chrysler Dodge Jeep RAM Lake Orion. We look forward to having you as one of our valued customers for many more years to come! Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

March 17, 2026

Serra Lake Orion deceived and defrauded me to the tune of nearly $7,000, and have ignored multiple contact attempts to rectify the situation. Avoid this dealership at all costs. More

by valicer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
George Essa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Vartanian
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

Mar 21, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

March 16, 2026

Corporate experience has taught me no one gets 5, thus this place gets a 4. Along with the fact I had to bring a brand new Jeep in for service. My tech was excellent. More

by alexander.lupercio
Recommend Dealer
Yes
Mar 17, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

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