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Serra Chrysler Dodge Jeep RAM Lake Orion

Lake Orion, MI

4.6
1,414 Reviews
Welcome to Serra Chrysler Dodge Jeep Ram Lake Orion, Proudly Serving the Greater Auburn Hills, Rochester Hills, Oxford, Pontiac and Clarkston Area Here in the Lake Orion area, when drivers are searching for the renowned quality and caliber of a reliable Chrysler, Dodge, Jeep and Ram vehicle, they know they can come to Serra Chrysler Dodge Jeep RAM Lake Orion. We've been your local home for these great vehicles for some time now, and we look forward to continuing to serve Auburn Hills, Rochester Hills, and Pontiac drivers with brand-new and pre-owned vehicles for a long time to come. We're committed to serving our customers in Oxford and Clarkston with sales, selection, service, financing, and much more. Professional, Courteous Automotive Assistance Whether you're in the market for a brand-new vehicle, a deal on a used model, or you need an oil change on your Chrysler, Dodge, Jeep and Ram model, we're always ready and waiting to help you get what you need. We live by the golden rule at Serra Chrysler Dodge Jeep RAM Lake Orion and we treat everyone who visits us in the Oxford, Pontiac and Clarkston area exactly how we would want to be treated. We make each transaction with us easy and transparent, from sales to navigating auto financing deals, and we make caring for your vehicle for the long haul easier as well, with expert service and parts centers. Visit Serra Chrysler Dodge Jeep RAM Lake Orion Today to get Started Our showroom in Lake Orion is a quick drive from the surrounding Auburn Hills and Rochester Hills areas. Our staff is happy to answer any and all Chrysler, Dodge, Jeep or Ram questions that you may have so that you can make an informed decision about your next vehicle or caring for your current one. We look forward to serving you soon!
Contact Dealership

3800 S Lapeer Rd

Lake Orion, MI

48359

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Showing 1,415 reviews

September 29, 2026

They couldn't identify any of the issues i brought the unit in for Disappointed Very More

by m.p.mcderm
Recommend Dealer
No
September 29, 2026

Had my oil changed and tires rotated, along with two recalls performed. I waited for the work to be done in the customer lounge. Everything was clean and comfortable. The work was done quickly and ever More

by CMACLEOD500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Pappas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

We’re glad the service visit on your Ram 1500 felt efficient and our lounge provided a clean, comfortable place to wait. Knowing you found our team friendly and helpful means a lot to our service department. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

September 29, 2026

Chris Basha has the Service Dept running like well oiled machine - nice to be able to rely on my local dealer again More

by RBROTH87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Basha - ⭐️⭐️⭐️⭐️⭐️
Sep 29, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Knowing you can rely on our service department again means a lot to our team. We’re pleased we could deliver efficient service on your Ram 2500. Your positive feedback about our dependable operations is truly rewarding. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

September 29, 2026

They did a really good job. I will go back in a heart beat. Excellent job More

by NURSEKESHA523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Essa
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Pappas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bassam Tariq
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Koan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Tuzzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aws Saffo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Graybill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Tykoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcy Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamil Grzych
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your wonderful review, Kesha! I’m thrilled to hear that you had such a positive experience with us at Serra Chrysler Dodge Jeep Ram Lake Orion. Your satisfaction means a lot to us, and we look forward to welcoming you back again soon! Sincerely, Ron MacEachern Dealer Partner

September 27, 2026

Vehicle was in for an oil change. Service was fast and efficient. I was kept informed and everything was reviewed with me after. More

by Sharonpalazzolo
Recommend Dealer
Yes
Employees Worked With
Bob Lovett
Sep 27, 2026 -

Sharonpalazzolo responded

See above review

September 26, 2026

Was greeted promptly. Service (recall) done while I waited. No issues. Waiting room pleasant and comfortable. More

by Diane24
Recommend Dealer
Yes
Sep 26, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Our service team was glad to complete your recall service for your Jeep Grand Cherokee while you waited. Knowing you found our waiting room pleasant and comfortable means a lot to us. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

September 25, 2026

The dealership is modern and clean. The staff are plesant and very knowledgeable. I had a great experience. More

by AHAGEN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Pappas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Vartanian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Knowing our facility felt modern and clean and that our team was able to share their expertise is rewarding. We appreciate you choosing us for the service on your Ram 1500. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

September 25, 2026

Friendly honest helpful Trusted advisor. Felt safe believing his statements. Very professional and polished Fantastic More

by nhalinski
Recommend Dealer
Yes
Employees Worked With
Bob
Sep 25, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for the five-star rating and praising our service team’s honesty and professionalism. We’re pleased you felt safe trusting our team as your advisor during your Jeep Cherokee service. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

September 24, 2026

The write up guy was very nice He explained everything what he had done for my wheel alignment and oil change More

by eddieb161
Recommend Dealer
Yes
Sep 24, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

We’re glad the details of your wheel alignment and oil change on your Jeep Grand Cherokee L were clearly explained. Hearing that you felt informed every step of the way means a lot to our service team. Josh Vartanian General Sales Manager josh.vartanian@serralakeorion.com

September 24, 2026

The staff was efficient, kind, and timely Everyone I spoke with was professional and customer service oriented More

by PRINCIPALRUSSO
Recommend Dealer
Yes
Sep 24, 2026 -

Serra Chrysler Dodge Jeep RAM Lake Orion responded

Thank you for your wonderful review! We're thrilled to hear that our staff at Serra Chrysler Dodge Jeep Ram Lake Orion provided you with efficient, kind, and professional service. We strive to ensure our customers feel valued, and it's great to know we hit the mark with your experience. Our team looks forward to serving you again in the future! Sincerely, Ron MacEachern Dealer Partner

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