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Milosch's Palace Chrysler Dodge Jeep Ram - Service Center

4.5

284 Lifetime Service Reviews

3800 S Lapeer Rd, Lake Orion, Michigan 48359

284 Reviews of Milosch's Palace Chrysler Dodge Jeep Ram - Service Center

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July 11, 2019

"Transmission problem on my Jeep Cherokee"

- Linda M

I had an excellent experience with my service advisor, Robert Laird. I had a transmission issue that needed repair this week. Rob was very sympathetic to my vehicle problem and even though I did not have an appointment, Rob was able to get my car in for service and repaired that same evening. Rob will definitely be my go-to service advisor when I need any further repair or maintenance issues. He was wonderful to work with! Linda Michno

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Recommend Dealer
Yes
Employees Worked With
Robert LaIrd
July 08, 2019

"Great Customer Service"

- Teachermom

My check engine light came on so I took the car in to service. Patrick graciously checked the code and found that it was the same code as a previous problem. They did not charge me to look into what was causing the problem and found that a factory recall had just gone into effect. Patrick made sure that was taken care of as well so I didn't have to come back. I appreciate when a business realizes my time is as valuable as theirs!

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Yes
Employees Worked With
Patrick Speers
July 08, 2019

"Excellent service "

- Misha

Came in to get 2 recalls fixed and was out by the time they told me. Jason is great to work with in the service department.

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Yes
Employees Worked With
Jason W in service
July 04, 2019

"Service"

- Megan

I had to bring my vehicle in for minor servicing. Brandon in the service department took care of everything, made things quick and easy for me. Great customer service, thanks!

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Yes
Employees Worked With
Brandon Williams
June 27, 2019

"Service Department"

- km

Thank you to Brandon in service department, he took care of all of my vehicle needs and kept me informed along the way. Thanks again!

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Yes
Employees Worked With
Brandon
June 07, 2019

"Quick Service"

- Pamalis

Needing an oil change for our 2018 Jeep, I came to your dealership. Having never been here I wasn’t sure what to expect. I was helped by Mitchell and even spoke with Bob as there were questions I had about the oil changes needed for my Jeep. Mitchell came to get me from the waiting area when my car was done, he explained everything that was done. It was a pleasure to work with him, he explained everything that would take place, he was very knowledgeable. It was appreciated they also rinsed my car off, nice touch!! I will be bringing my Jeep back as necessary! A satisfied customer!!

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Mitchell - He was a pleasure to work with!!
May 28, 2019

"Great service"

- Andre

Very quick, great service. My car was done in a couple hours. Very prompt and great customer service. Rob was very knowledgeable and nice. They did a great job.

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Yes
Employees Worked With
Rob
May 06, 2019

"Bob Lovett - the best service agent I’ve seen in 25 years"

- Slickwalker

Bob Lovett is the best service agent at your dealership in my 25 years of experience. Friendly, knowledgeable, punctual, detailed, every trait you want for a service rep.

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Yes
Employees Worked With
Bob Lovett
May 05, 2019

" Good time at the palace "

- Canyon Creek

My 2018 dodge ram. Had a recall made A appointment. Arrived at Service was greeted by Patrick everything was smooth Great experience. In and out in an hour and a half .

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Yes
Employees Worked With
Patrick and Service
April 25, 2019

"courteous and thorough service !"

- joek1933

Service oil change was excellent and through - even car wash !! Personel were very courteous and efficient !! I will be back as soon as I need help again.

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Yes
Employees Worked With
Ian Bakaitis
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