Milton Martin Honda

Sales and Service When we purchased our Ridgeline I was told the extended warranty Hondacare is just like the factory warranty. I had them install a tonneau cover and l When we purchased our Ridgeline I was told the extended warranty Hondacare is just like the factory warranty. I had them install a tonneau cover and lock for the tailgate when I had it serviced at 36,000 miles. The back up camera went out at 41,000 miles. I took it in for service and they said no problem might have something to do with the lock install. When I picked it up I had a huge labor bill. They explained to me that Hondacare does not pay for labor unless there is a part replaced, and they just had to do a hard reset to fix the camera. So the labor charge is for the diagnostic time to know it just needed to be reset. He went on to tell me Hondacare takes a hard stand on labor charges. Beware the Hondacare extended warranty is not like the factory warranty. Interesting how it changes from purchase time to repair time. More

poor salesmanship Typical dealership games trying to buy a crv, wouldn’t budge on their price, then thought I would give them my car to them at a wholesale price, then Typical dealership games trying to buy a crv, wouldn’t budge on their price, then thought I would give them my car to them at a wholesale price, then when I walked out to leave they suddenly came up with a little more money but I had to do the deal now or else. No wonder people hate buying cars like this, they think everyone is stupid, I’ll never be back again, they can kiss my xxx before I buy from them More

Not what they portray themselves to be on Fish Radio station Tried to get in touch with Butch Miller but was told he wasn't available. This from Adam Saviers in which he gave me the email address of his general Tried to get in touch with Butch Miller but was told he wasn't available. This from Adam Saviers in which he gave me the email address of his general manager, Mark Boggs. That was January 24th and here it is January 30th and still haven't heard anything from anyone other than two emails from Mr. Saviers which are nothing but ads. Came here first from hearing them on the Fish Radio for years. Thought they'd be more trustworthy and reliable. Go figure. They're not at all what they portray themselves to be. Extremely disappointed. More

Parts service Bad service came in to get a part to my honda the person never told me they will charge 20% if i will return the part. I do not recommended get parts Bad service came in to get a part to my honda the person never told me they will charge 20% if i will return the part. I do not recommended get parts in this dealer. More

Buying a New 2019 I emailed dealer exactly what I wanted. And we spoke over the phone. This was 12-12-18. 12-14-18 no price and when could I come in? Why? They did I emailed dealer exactly what I wanted. And we spoke over the phone. This was 12-12-18. 12-14-18 no price and when could I come in? Why? They did not have the car. Then salesman emailed me this: :As a way of making this experience as "hassle free" as possible, I would like to know if there are any "must have" options you are looking for? An example of this is a specific Color, Leather, Navigation, etc?" What options? Civic Hatchback Touring in Black. All options are dealer added. And I told them on the phone. Then 12-17-18 he sent me the pricing for a 2018? Really. I also got emails from other salesman what do I want? I called Gwinnett Place Honda and got the pricing the same day. Other dealers I waited at least a week. Normally, I order a car just like I want and I wait. All I wanted was a price and when it might be available . I am a professional CPA/CGMA. More

Routine Maintenance Even though I messed up and didn't finish the online appointment, they still took the car and did a Honda B-1 maintenance service. They also complete Even though I messed up and didn't finish the online appointment, they still took the car and did a Honda B-1 maintenance service. They also completed the service very quickly. More

very good overall This dealership was easy to work with and were pleased overall. Not much else to say, but I would buy from them again and recommend them to anyone. This dealership was easy to work with and were pleased overall. Not much else to say, but I would buy from them again and recommend them to anyone. More

Great Service! Matt was great--he carefully reviewed what we would need to do in our service, and when we picked up the car, he went through the service report with Matt was great--he carefully reviewed what we would need to do in our service, and when we picked up the car, he went through the service report with us in detail. More

Great Service Oil, brakes, and tires. Easy in and easy out. Great service. Tot takes the time to understand your concerns and offer solutions. We have been using Mi Oil, brakes, and tires. Easy in and easy out. Great service. Tot takes the time to understand your concerns and offer solutions. We have been using Milton Martin Honda for over 10 years now. Curt is glad to see you. Always a pleasure. More

Oil and transmission fluid change I loved that I could use the shuttle to go run my errands while my car was having its service done. Everyone was kind and prompt. I loved that I could use the shuttle to go run my errands while my car was having its service done. Everyone was kind and prompt. More